Piccolo Hotel il Palio  

They made sure I would have access to my room, even though I arrived after they'd closed, and had made provision for my possible arrival. Eveything very straightforward. Very good location in a great city.

very convenient to bus station and to historic sites; local bus stop to train station right in front

tiny room; bathroom smaller than the toilet/sink/shower combo unit in my camper van!; noisy (room right over major street); very limited breakfast; room phone didn't work and incoming calls weren't answered at desk (which wasn't staffed at night)

Great location just a few blocks from Gramchi Bus Station. Nice breakfast.

Bed was a bit uncomfortable

The only positive feature of this hotel was the lovely young woman working at the desk each day.

The rooms were not well cleaned. One room had a bathroom with a shower open in the bathroom. It was just unbelievable. The bathroom floor never dried. It was an unfortunate experience. We would not recommend this hotel.

It was inexpensive and the staff was very helpful.

Lack of security

Small bathroom

No tuvimos agua caliente, ni calefacción ni cobijas! El desayuno malísimo

The hotel and staff were very friendly at all times; the room was easily large enough for two adults to comfortably share, the bed was large and there were several other large antique pieces of furniture in the room, in keeping with the age and style of the hotel and yet the room still seemed spacious. The bathroom was small, but very clean and again quite comfortable for two adults to share, even the shower easily fitted two! The bed was very comfortable and there were extra sheets and pillows available. Breakfast was lovely with a good selection of cold meats, cheeses, fruit, breads and cereals as well as juices. The only downside was that the hot drinks were from a machine, but they were delicious. The decor was a little dated on the stairs, but the reception area was lovely complete with details such as Palio flags. The location was wonderful, only a five minute walk into the centre of the city, with a coupke of lovely restaurants and bars just across the piazza. We would certainly stay here again.

Everything was pretty much perfect.

location

small bathroom

It was an awful night; a lot of noise, impossible to sleep

I would not recommend this hotel at all. I thought that it was in a quiet location but it was on the busiest street in Siena. reception staff were the only positives about the place. The lift was broken when we arriuved and our room was on the top floor !! The carpet on the stairs is shabby and needs to be cleaned. The room wa sfair but the shower could have been cleaner. The breakfast was awful. Poor quality food and in short supply. On the final day only 6 yoghurts were put out when there were more than 6 guests. I heard a guest ask for yoghurt but was told that they only had 6.Not a good choice at all. There was a lovely b and B further down the street located back from the road. Will be my choice for my next visit to SIena

Explained above

Free Wifi in all the hotel was excellent ! The geographical situation is good : it's a ten minutes walk (max.) to the main place (Piazzo del Campo) and the main shopping street starts just behind the hotel all the way through the city-centre.

The breakfast is a catastrophe. No fresh coffee - only an out-of-order coffee-dispensing ! Paying 130,- for two nights without even having an espresso or non-stale bread in the morning, is unpleasant.

-frontdesk lady was very helpful. i liked that.

- very elementary level for 90 eur per day. but what do i know. - hotel is not very clean. i guess they did their job a bit harder putting carpets to hallways. room windows werent cleaned for a while aswell. - no air-con, but had a fan though, so that helped a bit. - biggest problem probably was that i had room windows towards the street and at one point it was impossible to sleep when the 6am street cleaning started - and it took a while ! then a couple of times an emergency went. so together with that had to stop trying to sleep. - room had the smallest shower-cabin i-ve seen. i dropped the soap and had to step out :) - breakfast was very elementary, but ok i guess it was almost ok. no tea though and was a bit humorous to find a XL coffee-machine down there. saw a very good looking lady to have a breakfast at the same time, so that helped. -checkout is 10, not 12. sometimes i like 12 better. i booked it and then read the reviews. the first one said - the worst hotel ive stayed ever" :). I thought omg. But to summarize - I wouldnt got that far to call it worst ever, but its certainly up there.But location is good, so it just needs an owner that cares (a lot more).

location

It was an awful night we spent in this hotel.

Fast wireless connection, convenient location, close to station and to Siena centro. Mini-fridge was a welcome addition.

no air-conditioning, room can get hot at night.

1) There is no barrier around bath and the water spreads to the all floor when taking a bath. Impossible to walk in toilet&bathroom. 2) The window glasses are not fitted to the window frame properly and the buses move from the bus station in front of the hotel vibrate the window glass and causes a lot of noise. The window also cannot be closed completely since its lock system is broken. A lot of noise all night... till morning... We could not sleep...It was terrible... We informed the receptionist about these situations. We understand that hotel management knows the situation but do nothing...

Hmm, I was too disappointed to see much good when I left.

It is extremely noisy with traffic noise from 6am onwards, even though it's away from the center. The carpet stank and the stains gave me the creeps and the bathroom had grime dried up foam, and "breakfast" read a prepacked long-term conservation croissant is served in 2m wide a storage celler. Left wondering : what did it get the stars for ?

Nothing but the price.

We booked a room for three, with the promise of our son, who is under 12, getting an extra bed for three. However, they tried to charge us an additional 30 euros per night. The carpets in the public areas and the rooms were old and filthy, and covered in nasty stains. Toilet smelt like a sewer, although it was clean.

Location

Uncomfortable beds

The location was good. Room was clean. No hot water for shower in the morning. Breakfast plentiful but limited choice.

No hot water for shower in morning.

Mi è piaciuto la cortesia del personale e la posizione centrale dell' hotel

non mi è piaciuto la poca pulizia, non rifanno i letti e dopo tre giorni e nostre insistenze hanno cambiato gli asciugamani, fare la doccia è un problema anche per le persone magre perchè piccolissima, inestistente la dotazione per il bagno, la camera da letto molto piccola, in due è un problema girarci dentro.

la situation geographique

Salle de bains/ toilettes Bruits

Le petit déjeuné varié, avec du choix.

La chambre était affreusement sale, poils, poussiere, poussiere de bois. Il y avait un amas de cheveux dans la douche. Ce n'était pas laver depuis très longtemps. Après 19H il n'y a plus d'eau chaude. Après 19H30 plus personne à l'accueil. Après 20H plus d'ascenseur, il l'arrêt. J'ai demandé qu'il lave la chambre et ne l'ont pas fait. Le lit était très inconfortable, courbature au dos, idem pour le coussin. Cet hôtel est une ruine.

La situation, le prix, la facilité d'accès et les petits déjeuners abondants

L'eau des douches était tout juste chaude

Vicinanza al centron

Scarsa sicurezza di notte