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Lungarno della Zecca Vecchia 38, Santa Croce, 50122 Florence, Italy – Show map
Excellent location – rated 9.2/10! (score from 309 reviews)
Rated by guests after their stay at Plaza Hotel Lucchesi.
|Family Suite - Split Level||
|Family Junior Suite||
|Classic Single Room|
|Classic Double or Twin Room|
|Superior Double or Twin Room|
|Deluxe Double or Twin Room|
|Classic Triple Room|
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312 verified reviews
The staff speaks English
Plaza Hotel Lucchesi's staff speaks: Italian, French, Spanish, English, German
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WiFi is available in all areas and is free of charge.
No parking available.
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 309 reviews
Value for money
Show reviews from:
Hotel Balestri faces the Arno River in central Florence. Ponte Vecchio and the Uffizi Gallery are a quarter mile away. It features a roof terrace with lovely city views.
Score from 234 reviews Wonderful
Featuring a wellness centre with an outdoor pool and a beautifully landscaped garden, design hotel Palazzo Castri 1874 has been recently refurbished and is just 400 metres from Santa Maria Novella...
Score from 81 reviews Exceptional
Grand Hotel Minerva features a rooftop swimming pool and sun terrace with views of historic central Florence. Santa Maria Novella Train Station is just 330 yards away.
Score from 1025 reviews Excellent
Grand Hotel Cavour has a rooftop terrace with views of Florence Cathedral. It showcases a grand entrance hall with free Wi-Fi, marble floors and statues, and elegant rooms with air conditioning.
Score from 1527 reviews Very good
May 25, 2015
Attitude of staff & location
May 24, 2015
The welcome and helpfulness of the staff. In particular, I had a problem with which Romano helped me most efficiently.
May 23, 2015
The shower very small
May 18, 2015
The hotel is perfectly located for being close to tourist sites and main shopping area as well as being far enough to appreciate the beautiful scenery Florence has to offer. The rooms were perfectly sized, very clean and comfortable. The main highlight of this hotel is the concierge, Michele in particular, he was above and beyond helpful in all that was asked for, even with very last minute timing, he is very aware of what guests want, makes really great suggestions and he works his magic to make things happen! Truly an excellent stay!!
May 17, 2015
Very good hotel
May 16, 2015
Staff extremely friendly and helpful
May 14, 2015
Our rooms were dark, with almost no day light. There was no warning about this when we booked.
May 12, 2015
View from room - internal core of building
Views from rooftop terrace, bar & pool Extremely courteous and friendly staff Superb breakfast Great location near centre and next to river
May 12, 2015
Free wifi abit iffy at times
The room, breakfast - and especially all the staff were excellent
May 11, 2015
WIFI was patchy at times,not a big deal though.
Everything was good.
May 7, 2015
WiFi in the room very unreliable. No air conditioning in May, so we had to have the windows open, resulting in many mosquito bites.
Excellent food and cocktail selections and quality. Great location. Great bathroom.
May 4, 2015
Third floor (room 326) view to Santa Croce, il Duomo, Palazzo Vechio and the hills of Fiesole from spacious renovated quiet room, beautiful linen, great big bed, 10 minutes walk to il Duomo, 3 minutes to Santa Croce, super cooked and extensive buffet breakfast, fresh fruit inc. strawberries, fresh bread, fresh light as air ricotta, etc., erc., dinner in hotel (small menu but quality cooking). Renovated, airy and very elegant hotel. Rooftop pool area and 360 deg. views restful & quiet. All staff were efficient, smiling and very .helpful. More like a 5 star than 4 star hotel. Stayed 2 nights 27 & 28 April but would have loved to have stayed longer. Will be back for sure.
May 4, 2015
Tried to report broken air conditioning and was attended to for ten minutes and then staff just left it at that! Room was baking at night! Also when we opened our balcony door there were Mosquitos that came in: very frustrating. Pillows were not soft and comfy at all. Overall though the room was very clean and comfortable
Awesome place, very cosy and amazingly friendly staff. Breakfasts were divine!
April 21, 2015
Would have liked a few more English language channels on TV just for those moments when you need to relax but other than that it was fantastic!
Location and views were wonderful. The staff were incredibly helpful. The room was spotlessly clean (cleaned twice a day).The shower was amazing and the buffet breakfast was all anyone could ask for! Bottle of wine awaiting us on our first night - excellent.
April 17, 2015
Excellent location, excellent facilities, the view from the room is super amd from the roof bar is astonishing. Excellent value for money
April 14, 2015
For a triple room, the bathroom was on the small side. Also the curtains weren't too bad, but with so many windows light came in in the morning.
We loved the views of the Duomo and Santa Croce from our terrace on the 4th floor - really stunning! Most rooms face the Arno, and I guess also have great views. The location was nice and quiet, but close enough to the central sights. Breakfast was excellent, lots to choose from, great fresh bread, pastries, cooked breakfast. Bed and linen beautiful quality. Very good WiFi. Amazing panoramic views from the terrace/bar at the top (plus a pool, but wrong time of year to use it).
April 14, 2015
Bed was like stone even after i asked for a topper, top bar next to the pool is way to basic.
Nice staff, nice bar, quite modern for Florence
April 9, 2015
There was nothing not to like about Plaza Hotel Lucchesi - the location was phenomenal, the views from the rooftop (overlooking the Duomo) and the rooms (overlooking the river and Piazza de Michealangelo) stunning, the people and services were incredible, the breakfast was succulent and absolutely delicious, and most impressive, was the concierge, Michel, who with the most materful command of the Clefs d'Or precepts saved our day our the Tuscan countryside from total disaster by booking us a tour 15 minutes before it was to depart, arranging taxis, tour, and getting me out the door in time a-la-Grand-Hotel-Budapest movie fashion. Absolutely loved my stay in Florence - and I owe it, most of all, to this outstanding hotel.
April 7, 2015
We felt right at home! Everyone was so kind and went out of their way to make sure our stay was fantastic. The roof is just incredible; the view, the pool--too bad it was too cold to swim! We will definitely we returning for summer holidays!
April 5, 2015
I booked for my husbands 30th; we visited Venice, Florence and Rome over a week. This hotel CANCELLED our booking as there was a problem with my card through booking.com. Naturally stressful but i appreciate they have routine policies. I re-booked as soon as I got wifi and received the email (on the train from Venice to Florence, trauma!!). However all the preferences id been able to select (coke in mini bar etc) were lost and it was 100 euros more expensive. When we arrived the hotel staff could not have been less interested in my situation and actually were quite rude. Then i found out the rooftop terrace was shut from 5pm and we couldnt use the pool...the whole reason i booked this hotel!!! Finally, i asked for some of the mini bar preferences, again, couldn't have been less bothered and we never received. There also was a lack of basics such as tea and coffee making facilities in the room. Really poor service, very impersonal, staff didn't routinely acknowledge you when you walked in. Couldn't be more different to the service we got at the other two outstanding hotels. Really disappointed, particularly for the cost.
The rooftop terrace but be careful, it was shut at 5pm when we were there and you couldn't use the pool?!
March 26, 2015
The hotel has both heating and air con but only one can be on at any one time in the hotel. So, whilst we had a thermostat to regulate the temperature in the room, as we were there during the official winter period, even though it was really hot at night, we could not turn on the air con in our room. As we are near the Arno, opening the window (had to do) results in being covered in mosquito bites in the morning.
Location, modern, well appointed hotel, nice bar serving cocktails and reasonably priced snacks.
March 16, 2015
Mini fridge didn't work.
Beautifully appointed room with an amazing view of Florence. Amazing breakfast, Friendly and helpful staff.
March 7, 2015
Stayed here for one night on our tour of Italy. It was fantastic. The hotel is centrally located with lots of restaurants nearby. We had a fantastic view over Florence and the staff were great. Great value for money. Highly recommended.
March 6, 2015
It will take a bit of walk to get to the center of firenze. The hotel is very near the church of Santa Croce. Santa Maria novella is around 20-25 mins by waking.
Clean rooms, free WiFi, near center of firenze, good breakfast
February 22, 2015
Poor food in the restaurant. Low on-off wifi.
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