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Lungarno della Zecca Vecchia 38, 50122 Florence, Italy – Show map
Excellent location – rated 9.1/10! (score from 260 reviews)
Rated by guests after their stay at Plaza Hotel Lucchesi.
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Plaza Hotel Lucchesi's staff speaks: Italian, French, Spanish, English, German
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Outdoor Pool, Terrace
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English, German
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 260 reviews
Value for money
Show reviews from:
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We were very surprised to find flowers and champagne on our arrival as it was our honeymoon. I believe we were also upgraded. The room was spacious and clean and overlooked the river. The breakfast was great. The Level 5 (?) bar was a great place to sit and reflect looking over the roofs of Florence. All round a great stay and we would highly recommend.
Only 2 things we didn't like. I had to go outside into the hall to access Wi-Fi and as our room was adjoining another (with a shared door - locked of course) when our neighbors came in at 10.30 pm the noise was "unbearable". We had to make a complaint but understandably what could the staff do ?
The breakfast is too "British" oriented: eggs, bacon, bean, toast but no fresh fruit salad, no fresh yoghurt, no fresh bread ... Lack of variety for us.
Excellent location, generally comfortable, welcoming staff on arrival, stylish room and overall layout, decent breakfast.
Air con was apparently switched off for winter and room was uncomfortably warm, especially at night. Opened window but was too noisy and we were ravaged by Mosquitos. When we spoke to the staff they were unhelpful and didn't really seem to take our issues seriously. Overall we had a great holiday in Florence but it would have been better had we been able to get at least one decent night of sleep.
Warm welcome and good service. High quality hotel with nicely decorated rooms and comfortable beds. View at the river Arno and the Michelangelo Place with David. Breakfast. Amazing roof top bar! Walking distance to Ponte Vecchio.
Nothing. It was just perfect!
The space in the room was great. Location, staff and amenities were great.
No air conditioning. No counter space in bathroom. They don't re-fill the minibar.
Very nice two floor bedroom, with two toilets and nice high window. Nice breakfast as well.
Beds were too hard.
Staff was very helpful
Room needed redecorating
Excellent location,nice counter service and wonderful breakfast.
The room's view to the river
Breakfast buffet and waiters
Location of hotel is absolutely perfect!
Very nice hotel just 10 min walk from Palazzo Vecchio and heart of town. Rooms were very clean, plenty spacious, and recently renovated. Some have private balcony with city view. Roof top bar with pool was outstanding. No reason to go to Michelangelo Piazza for the view because you have better and closer view from rooftop, no crowds, and a drink in your hand. Breakfast was outstanding. Really nice stay.
Older gentleman concierge with comb-over was impolite and of no use. We asked him questions on two different occasions and he was a bit short with us and never pulled out a map once. We are pretty self sufficient travelers and don't need a lot of help, but after that we just went to the front desk girls. They were great! Pleasant, helpful and immediately pulled out a map to make sure we knew where to go. ?? That's inexcusable. If you are the concierge, and hold that dedicated job, and the girls busy checking people in and handling the front desk are more helpful, then there is a problem with the concierge! Reflects badly on such a nice hotel. Wifi was poor outside of lobby. Our recently renovated high tech touch screen room controls for AC, thermostat, music, etc were a nice touch, but not very user friendly at all, unresponsive, and tended to take a lot of poking and prodding just to get the AC on.
What a wonderful location! A view from our room overlooking the Arno and up into the hills, then, more fabulous views from the rooftop lounge. We loved our stay!
Location, location, location..as they say, all within relatively easy walking distance to major touristic and ancient sites, right overlooking the Arno River. Uffizi Galleria is just minutes and so are others. Firenze is overly busy at any time of spring/summer/fall, but seems to have room for all. Hotel is charming and well worth a visit. Breakfast, included, is more than adequate with warm dishes, American style, not Continental. Front Office, while helpful, tends to be a tad stuffy, overall a worthwhile hotel choice in the upper market with choice abounding throughout.
Single rooms are bigger vertically, with 15' ceilings, then horizontally and only overlook an inside atrium, albeit adequate with good beds/linens. TV is a tad tricky, no guide and staff is of little help here, One American/English/German/French channel and about 100 Italian. Beware that one needs a separate plug for Italy, the usual continental plug doesn't work and you have to ASK for one at the desk! Free Internet, while working, is no great shakes. Don't arrive by train on a Saturday night! You wait endlessly for a taxi, mine was 40 minutes being # 54 in line! Taxis cruise and you should call, except at the airport and station, if there are any!! Hotel Restaurant, while ok, is very limited in it's offerings, good roof top pool, lounging area and bar, all a tad overpriced in comparison to already pricy Florence with Trattorias and Bistros and other venues abounding, all within walking distance. Traffic in Florence is hairy, especially with the omnipresent scooters, don't rely on pedestrian signs and walkways.
First of all, I must thank Michele who is the Italian President of the world renown Golden Key organisation of concierges. He makes your every whim come true. Hotair ballooning in Tuscany? He has it done, Vip Cooking classes in a Tuscan 18C villa on its private massive vineyard with breathtaking views, consider it done! Tour of Michalangelos David with a private guide, Done! Fancy discovering Florence by Segway? He will arrange it! Forgotten your hat at a restaurant? Michele has it returned to our room before we got there...He even arranged for a helicopter tour of the Almalfi coast from Capri before we went there. Michele is a legend of a different type. I have traveled the world and stayed at the best hotels, none of them have concierge service like Michele. He made our entire vacation at Italy a lifetime experience and all from the Hotel Plaza Lucchesi. My family and I will definitely go back again and Michele should run for President of Italy. Honestly he is the nicest person we have ever met and I can't say thank you enough! The hotel and location are superb too.
I loved everything
Roof top terrace & bar the staff who looked after this area were very pleasant unlike in other areas of the hotel.
The Breakfast staff weren't very friendly, they only cleared the table when you gone. There was no fresh fruit available only tinned you had to ask for things to be replenished no one gave you a smile all in all a bit disappointing for a so called 4 star hotel. We reserved a so called superior room, well there is more room in a telephone box than in their shower, would I go there again NO!!
+ Breakfast + Terrace size, prices for drinks + Nice balcony with room (upgraded) + Renovated room (5th floor) + Helpful staff (frontdesk & terrace)
- Pool a bit small ; it's more for kids
Unbeatable location right on the River and easy walking distance from pretty much everything. Modern, spotless, comfortable air-conditioned room. The most friendly and helpful staff we had met all through out trip. Very nice Breakfast with plenty of choice. The Roof-Top Bar and pool area with 360 Deg' views is simply unbeatable!!
Rooftop bar too expensive!!..we spent over £120 in an afternoon very easily. The Bathroom was brand-new and, when you had a shower the Bathroom floor filled up like a swimming pool because they hadn't had the common sense to put a plastic trim on the bottom of the Glass Shower screen.
The staff, the surroundings, the location. When in Florence we will come back to Lucchesi.
The concierge recommended Buca San Giovanni for dinner. We have not had a worse meal. The maître d was pompous and condescending
Beautiful river view. Very modern and comfortable room. Stunning roof top terrace with views over the whole of the city. Perfection.
Only downside, slightly tired decoration in foyer. However, did not detract in the slightest from holiday.
Great location, great breakfast, excellent staff and a very good stay!!
The pillows were either to soft or to hard, I could not find a comfortable one!
Some works have improved the hotel. The new rooftop is amazing. Even if the pool is very small it is a perfect spot to relax with an amazing 360° view over the city of Florence. The new rooms are attractive. The staff was very kind and we were lucky to be upgraded to a room with view over the river!
Breakfast is nice but lacks some basic things like Nutella (c)
Great helpful staff The bar staff were exceptional made amazing mojitos Nice open top pool area on top floor
Drinks a little expensive Telephone reception very confusing Breakfast finished earlier than scheduled Wifi reception poor on top floor
The location of the hotel is perfect - 5 minutes walk from all the visits, The rooftop with swimming pool is amazing with a 360° view on Florence and all the main monuments.
Very small bathroom !! not at the level of the rest of the hotel The breakfast is a bit disapointing The lobby is a oldish
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