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Lungarno della Zecca Vecchia 38, Santa Croce, 50122 Florence, Italy – Show map
Excellent location – rated 9.2/10! (score from 287 reviews)
Rated by guests after their stay at Plaza Hotel Lucchesi.
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Plaza Hotel Lucchesi's staff speaks: Italian, French, Spanish, English, German
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Outdoor Pool, Terrace
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, Spanish, English, German
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 287 reviews
Value for money
Show reviews from:
Hotel Balestri faces the Arno River in central Florence. Ponte Vecchio and the Uffizi Gallery are a quarter mile away. It features a roof terrace with lovely city views.
Score from 142 reviews Wonderful
Grand Hotel Cavour has a rooftop terrace with views of Florence Cathedral. It showcases a grand entrance hall with free Wi-Fi, marble floors and statues, and elegant rooms with air conditioning.
Score from 1521 reviews Very good
Antico Centro Suite offers modern accommodation with free WiFi in the centre of Florence, next to Piazza della Repubblica square and 2 minutes’ walk from the Cathedral of Santa Maria del Fiore.
Score from 28 reviews Wonderful
Featuring free Wi-Fi, friendly service, air-conditioned rooms and a central location, Hotel Calzaiuoli is a 2-minute walk from Florence Cathedral on Via Calzaiuoli, which runs by some of Florence's...
Score from 1471 reviews Excellent
April 21, 2015
Would have liked a few more English language channels on TV just for those moments when you need to relax but other than that it was fantastic!
Location and views were wonderful. The staff were incredibly helpful. The room was spotlessly clean (cleaned twice a day).The shower was amazing and the buffet breakfast was all anyone could ask for! Bottle of wine awaiting us on our first night - excellent.
April 17, 2015
Excellent location, excellent facilities, the view from the room is super amd from the roof bar is astonishing. Excellent value for money
April 14, 2015
For a triple room, the bathroom was on the small side. Also the curtains weren't too bad, but with so many windows light came in in the morning.
We loved the views of the Duomo and Santa Croce from our terrace on the 4th floor - really stunning! Most rooms face the Arno, and I guess also have great views. The location was nice and quiet, but close enough to the central sights. Breakfast was excellent, lots to choose from, great fresh bread, pastries, cooked breakfast. Bed and linen beautiful quality. Very good WiFi. Amazing panoramic views from the terrace/bar at the top (plus a pool, but wrong time of year to use it).
April 14, 2015
Bed was like stone even after i asked for a topper, top bar next to the pool is way to basic.
Nice staff, nice bar, quite modern for Florence
April 9, 2015
There was nothing not to like about Plaza Hotel Lucchesi - the location was phenomenal, the views from the rooftop (overlooking the Duomo) and the rooms (overlooking the river and Piazza de Michealangelo) stunning, the people and services were incredible, the breakfast was succulent and absolutely delicious, and most impressive, was the concierge, Michel, who with the most materful command of the Clefs d'Or precepts saved our day our the Tuscan countryside from total disaster by booking us a tour 15 minutes before it was to depart, arranging taxis, tour, and getting me out the door in time a-la-Grand-Hotel-Budapest movie fashion. Absolutely loved my stay in Florence - and I owe it, most of all, to this outstanding hotel.
April 7, 2015
We felt right at home! Everyone was so kind and went out of their way to make sure our stay was fantastic. The roof is just incredible; the view, the pool--too bad it was too cold to swim! We will definitely we returning for summer holidays!
April 5, 2015
I booked for my husbands 30th; we visited Venice, Florence and Rome over a week. This hotel CANCELLED our booking as there was a problem with my card through booking.com. Naturally stressful but i appreciate they have routine policies. I re-booked as soon as I got wifi and received the email (on the train from Venice to Florence, trauma!!). However all the preferences id been able to select (coke in mini bar etc) were lost and it was 100 euros more expensive. When we arrived the hotel staff could not have been less interested in my situation and actually were quite rude. Then i found out the rooftop terrace was shut from 5pm and we couldnt use the pool...the whole reason i booked this hotel!!! Finally, i asked for some of the mini bar preferences, again, couldn't have been less bothered and we never received. There also was a lack of basics such as tea and coffee making facilities in the room. Really poor service, very impersonal, staff didn't routinely acknowledge you when you walked in. Couldn't be more different to the service we got at the other two outstanding hotels. Really disappointed, particularly for the cost.
The rooftop terrace but be careful, it was shut at 5pm when we were there and you couldn't use the pool?!
March 26, 2015
The hotel has both heating and air con but only one can be on at any one time in the hotel. So, whilst we had a thermostat to regulate the temperature in the room, as we were there during the official winter period, even though it was really hot at night, we could not turn on the air con in our room. As we are near the Arno, opening the window (had to do) results in being covered in mosquito bites in the morning.
Location, modern, well appointed hotel, nice bar serving cocktails and reasonably priced snacks.
March 16, 2015
Mini fridge didn't work.
Beautifully appointed room with an amazing view of Florence. Amazing breakfast, Friendly and helpful staff.
March 7, 2015
Stayed here for one night on our tour of Italy. It was fantastic. The hotel is centrally located with lots of restaurants nearby. We had a fantastic view over Florence and the staff were great. Great value for money. Highly recommended.
March 6, 2015
It will take a bit of walk to get to the center of firenze. The hotel is very near the church of Santa Croce. Santa Maria novella is around 20-25 mins by waking.
Clean rooms, free WiFi, near center of firenze, good breakfast
February 22, 2015
Poor food in the restaurant. Low on-off wifi.
January 5, 2015
Location is excellent - away from the noise and yet a step away from all the historical beauties of Florence. Very nice breakfast. Truly excellent Staff
December 11, 2014
No expel air in bathroom so mirror steamed up . No sign to say pull cord in bathroom was an alarm and this flashed constantly on the panel in the bedroom . Was not until told about this that the alarm was turned off ie 24 hrs later . Good it wasn't an emergency!!
Excellent breakfast choice , staff friendly and very helpful rooms very comfortable and we had a fantastic room overlooking the river. Had good night sleep every night very comfy beds although room was too warm at night had to have window open .
December 4, 2014
we were both bitten by mosquitos in our bedroom, probably hiding in the air conditioning, which was not operational
excellent location and beautiful refurbished room
November 20, 2014
November 16, 2014
Only 2 things we didn't like. I had to go outside into the hall to access Wi-Fi and as our room was adjoining another (with a shared door - locked of course) when our neighbors came in at 10.30 pm the noise was "unbearable". We had to make a complaint but understandably what could the staff do ?
We were very surprised to find flowers and champagne on our arrival as it was our honeymoon. I believe we were also upgraded. The room was spacious and clean and overlooked the river. The breakfast was great. The Level 5 (?) bar was a great place to sit and reflect looking over the roofs of Florence. All round a great stay and we would highly recommend.
November 9, 2014
The breakfast is too "British" oriented: eggs, bacon, bean, toast but no fresh fruit salad, no fresh yoghurt, no fresh bread ... Lack of variety for us.
November 9, 2014
Air con was apparently switched off for winter and room was uncomfortably warm, especially at night. Opened window but was too noisy and we were ravaged by Mosquitos. When we spoke to the staff they were unhelpful and didn't really seem to take our issues seriously. Overall we had a great holiday in Florence but it would have been better had we been able to get at least one decent night of sleep.
Excellent location, generally comfortable, welcoming staff on arrival, stylish room and overall layout, decent breakfast.
November 3, 2014
Nothing. It was just perfect!
Warm welcome and good service. High quality hotel with nicely decorated rooms and comfortable beds. View at the river Arno and the Michelangelo Place with David. Breakfast. Amazing roof top bar! Walking distance to Ponte Vecchio.
November 2, 2014
No air conditioning. No counter space in bathroom. They don't re-fill the minibar.
The space in the room was great. Location, staff and amenities were great.
October 28, 2014
Beds were too hard.
Very nice two floor bedroom, with two toilets and nice high window. Nice breakfast as well.
October 28, 2014
Staff was very helpful
October 27, 2014
Room needed redecorating
October 24, 2014
Excellent location,nice counter service and wonderful breakfast.
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