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Property Highlights

Places of Interest:

Il Museo internazionale delle marionette (0.2 miles) Kalsa Area (0.2 miles)
Show map Hotel Porta Felice

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Newest reviews for Hotel Porta Felice

  • Eric
      United States of America
    August 21, 2014

    Close to the nightlife and the water. Clean, good breakfast.

    9.2

  • Anonymous
      United Kingdom
    August 13, 2014

    Ideal if you want to stay in the Kalsa district, check in was smooth, staff very helpful, and the rooms were excellent!

    9.6

  • Anne
      United Kingdom
    August 4, 2014

    Very comfortable hotel, spacious rooms nicely designed and good location. Great breakfast!

    Staff was not particularly welcoming and helpful on arrival but maybe we have been unlucky!

    9.2

  • Marilyn
      Australia
    July 19, 2014

    This hotel is quite lovely. The rooms are spacious, the staff are delightful, the breakfast really good and is taken in the rooftop restaurant with a wonderful view over the city. The position is excellent, within walking distance to the port and all of the tourist attractions including the hop on, hop off bus.

    The air-conditioning is operated from the desk. Wouldn't normally be a problem but I was laid low for a couple of days in bed and needed the air conditioning. However, it is very cold and not changeable in the room.

    9.6

  • George
      Belgium
    July 15, 2014

    Friendliness

    Quality of bar facilities

    7.1

  • Olga
      Russia
    July 13, 2014

    Big room, good breakfast

    We ordered 2 beds, but stuff did not provide us with an appropriate room. Awful view from room and from restaurant area. Bad smell from the street - impossible to open the windows. The air conditioner is automatically turned on when you leave the room and it is very cold inside when you back

    5.8

  • Graham
      Australia
    July 10, 2014

    The restaurant was very good and the staff there friendly

    The continual hum in our room which was not from the air conditioner. They offered us a change of room but that was too much inconvenience and the room change offered was not as good.

    6.7

  • Geoffrey
      Australia
    July 9, 2014

    The staff who provided such excellent client service.

    9.6

  • John
      United Kingdom
    July 2, 2014

    Dinner / breakfast on the roof top was very enjoyable, spacious rooms. Great place to stay for a few days.

    10

  • Susan
      United Kingdom
    June 24, 2014

    The staff were very helpful. Lots of choices at breakfast. We also were given a free upgrade to a suite, which was wonderful.

    10

  • Scott
      Australia
    June 22, 2014

    Double standard room was very good for the price. Staff was helpful and immediate with our requests. If there was rating for Very. Good, I would have selected all.

    7.5

  • Anonymous
      United Kingdom
    June 21, 2014

    We stayed four comfortable nights at Porta Felice. Upon arrival, we were upgraded to a suit and got a very spacious room. The staff was friendly and helpful and the wellness center superb. The hotel is conveniently situated within walking distance of many sites.

    The room was fairly clean, but a bit dark. Even with all the lights on and the shutters open it was still not very well lit. As many other people, we had problems with the internet, which was a bit of a nuisance. The breakfast could be improved. There were some decent cakes, but the brioches were dry and the fruit uninspiring. The area is rather decrepit, but not worse than many other in Palermo.

    6.7

  • Anonymous
      United States of America
    June 20, 2014

    English speaking, roomy bathroom, great breakfast

    Surrounding neighborhood seemed round down and seedy

    9.6

  • Nickolas
      Australia
    June 1, 2014

    Great location and fantastic staff

    9.6

  • Iva
      Czech Republic
    May 31, 2014

    Excellent place close to historical centre and coast Spacy suite Wonderful terrace (breakfest place)

    10

  • Jodene
      United Kingdom
    April 1, 2014

    Just a beautiful place to stay! I wish I could have spent more time there. The staff was wonderful and spoke excellent English which was a plus since very few people were English speakers around Palermo. The price was £60 over our budget during the off season so I thought it was a bit high. Plus there were no real views. But it was a nice retreat from the sidewalks of old towne. They were also kind enough to pack a bag breakfast for us since we left at 4:00 in the morning. Super professional.

    10

  • Susan
      United States of America
    March 8, 2014

    Great staff so helpful... Noemi helped me when I couldn't get my e-mail to work. Above and beyond what one would expect! what a great crew!! Breakfast - terrific! bar on the top floor --Excellent! Rooms beautiful and comfortable beds,,,

    Nothing. I liked it all!

    10

  • Stefano
      Italy
    February 25, 2014

    Position

    8.3

  • Brian
      United States of America
    February 11, 2014

    First class hotel all across the board. Excellent continental breakfast. Wonderful restaurant!

    Hotel is in the medieval section of the city - no pedestrian sidewalk in front of the hotel. One must dodge motorbikes and racing cars!

    9.6

  • Tobia
      Lebanon
    February 8, 2014

    Everything but the Wifi connection ;) Location, Room, Staff... everything is perfect! 2nd time I go there and I will definitely go again if I have the chance to be in Palermo!

    Wifi Connection didn't reach my corner room :(

    10

  • Katarzyna
      Sweden
    January 31, 2014

    Very nice staff and spacious rooms. Love this place and Palermo!

    If you want real italian coffee from a real coffeemachine you can be served it for breakfast, but, we didn´t know that you have to order it from the personal, so that we learned from the italian guests.

    9.6

  • Maude
      Netherlands
    December 29, 2013

    the spa, the terrace for breakfast, the pastries

    8.8

  • Anonymous
      United States of America
    December 26, 2013

    The staff are fine, lovely, helpful people. The hotel is nicely decorated, and compared to Italy as a whole, the rooms are good value for the money.

    Two things: (1) I was initially given a room with two twins compressed into a larger bed, but the crevice was noticeable; and the room only had a standing shower, no tub. To their credit, they changed the room, to one with a tub and a legit large-sized bed. Why did they not do that from the start, especially as the hotel was well below full occupancy? (2) Room service: I had asked the Bar how much it would cost for the wine (5 euros); he did not say that it was 6 euros to deliver it two flights down. My surprise and consternation came at checkout: it had nothing to do with the money, just not being told. (3) Do not allow the front desk simply to go on hunches of what transportation might be running. Relying on one of those hunches cost me a day; by the time the problem was discovered, I could not pursue other opportunities.

    9.2

  • Anonymous
      United Kingdom
    December 8, 2013

    Staff was lovely. Breakfast was really good. Spa was very good

    It is quite clear to me that the hotel is not run by professionals.

    6.7

  • Leonardo
      Italy
    December 1, 2013

    The water of the shower was not very hot in the morning

    7.5

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