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Hotel Porta Felice
Via Butera, 35/47, 90133 Palermo – Show map
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6 Reasons to Choose Hotel Porta Felice
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327 properties in Palermo
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202 verified reviews
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Hotel Porta Felice's staff speak: Italian, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
Free! WiFi is available in the hotel rooms and is free of charge.
No parking available.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
2:00 PM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 5 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel Porta Felice accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that in case of early departure, the entire amount of the reservation will be charged.
Based on 202 reviews
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Ideal if you want to stay in the Kalsa district, check in was smooth, staff very helpful, and the rooms were excellent!
Very comfortable hotel, spacious rooms nicely designed and good location. Great breakfast!
Staff was not particularly welcoming and helpful on arrival but maybe we have been unlucky!
This hotel is quite lovely. The rooms are spacious, the staff are delightful, the breakfast really good and is taken in the rooftop restaurant with a wonderful view over the city. The position is excellent, within walking distance to the port and all of the tourist attractions including the hop on, hop off bus.
The air-conditioning is operated from the desk. Wouldn't normally be a problem but I was laid low for a couple of days in bed and needed the air conditioning. However, it is very cold and not changeable in the room.
Quality of bar facilities
Big room, good breakfast
We ordered 2 beds, but stuff did not provide us with an appropriate room. Awful view from room and from restaurant area. Bad smell from the street - impossible to open the windows. The air conditioner is automatically turned on when you leave the room and it is very cold inside when you back
The restaurant was very good and the staff there friendly
The continual hum in our room which was not from the air conditioner. They offered us a change of room but that was too much inconvenience and the room change offered was not as good.
The staff who provided such excellent client service.
Dinner / breakfast on the roof top was very enjoyable, spacious rooms. Great place to stay for a few days.
The staff were very helpful. Lots of choices at breakfast. We also were given a free upgrade to a suite, which was wonderful.
Double standard room was very good for the price. Staff was helpful and immediate with our requests. If there was rating for Very. Good, I would have selected all.
We stayed four comfortable nights at Porta Felice. Upon arrival, we were upgraded to a suit and got a very spacious room. The staff was friendly and helpful and the wellness center superb. The hotel is conveniently situated within walking distance of many sites.
The room was fairly clean, but a bit dark. Even with all the lights on and the shutters open it was still not very well lit. As many other people, we had problems with the internet, which was a bit of a nuisance. The breakfast could be improved. There were some decent cakes, but the brioches were dry and the fruit uninspiring. The area is rather decrepit, but not worse than many other in Palermo.
English speaking, roomy bathroom, great breakfast
Surrounding neighborhood seemed round down and seedy
Great location and fantastic staff
Excellent place close to historical centre and coast Spacy suite Wonderful terrace (breakfest place)
Just a beautiful place to stay! I wish I could have spent more time there. The staff was wonderful and spoke excellent English which was a plus since very few people were English speakers around Palermo. The price was £60 over our budget during the off season so I thought it was a bit high. Plus there were no real views. But it was a nice retreat from the sidewalks of old towne. They were also kind enough to pack a bag breakfast for us since we left at 4:00 in the morning. Super professional.
Great staff so helpful... Noemi helped me when I couldn't get my e-mail to work. Above and beyond what one would expect! what a great crew!! Breakfast - terrific! bar on the top floor --Excellent! Rooms beautiful and comfortable beds,,,
Nothing. I liked it all!
First class hotel all across the board. Excellent continental breakfast. Wonderful restaurant!
Hotel is in the medieval section of the city - no pedestrian sidewalk in front of the hotel. One must dodge motorbikes and racing cars!
Everything but the Wifi connection ;) Location, Room, Staff... everything is perfect! 2nd time I go there and I will definitely go again if I have the chance to be in Palermo!
Wifi Connection didn't reach my corner room :(
Very nice staff and spacious rooms. Love this place and Palermo!
If you want real italian coffee from a real coffeemachine you can be served it for breakfast, but, we didn´t know that you have to order it from the personal, so that we learned from the italian guests.
the spa, the terrace for breakfast, the pastries
The staff are fine, lovely, helpful people. The hotel is nicely decorated, and compared to Italy as a whole, the rooms are good value for the money.
Two things: (1) I was initially given a room with two twins compressed into a larger bed, but the crevice was noticeable; and the room only had a standing shower, no tub. To their credit, they changed the room, to one with a tub and a legit large-sized bed. Why did they not do that from the start, especially as the hotel was well below full occupancy? (2) Room service: I had asked the Bar how much it would cost for the wine (5 euros); he did not say that it was 6 euros to deliver it two flights down. My surprise and consternation came at checkout: it had nothing to do with the money, just not being told. (3) Do not allow the front desk simply to go on hunches of what transportation might be running. Relying on one of those hunches cost me a day; by the time the problem was discovered, I could not pursue other opportunities.
Staff was lovely. Breakfast was really good. Spa was very good
It is quite clear to me that the hotel is not run by professionals.
The water of the shower was not very hot in the morning
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