Hotel Porta Felice  

Friendly,helpful,convenient,excellent location,safe.What more could one need.

Good location close to the Piazza Marina, Museum and Modern Art Gallery.

The service in response to a problem in our room was rather slack.

The location of the hotel is good. The receptionist was very friendly and helpful. If you like modern design, this hotel will meet your expectations. The breakfast is nice and good choice. Best thing with the breakfast : it is served until 11 o'clock on a very nice and bright terrace with view (we were there during the cold season nevertheless they have managed to keep this space very bright with large plastic French windows). Standard double rooms are very spacious. Ours had a balcony.

Unfortunately our room (211) had no view : we were facing a wall. Probably better to be higher or on the street side. We could not turn off the ventilation system and the background noise can be disturbing if you are sensitive to noise. Personally, I like to be able to make a tea or coffee in the room and the hotel does not equipped rooms with small coffee/tea machines but I realize that hotels in Sicily are not equipped anyway. In resume, these are just small things because we were very satisfied about our stay at the Porta Felice.

Everything was perfect.Very friendly staff and the room was very spacious and clean.Good breakfast. A hotel to stay over again. Walking distance from the highlights.

Large, very comfortable room. Very helpful staff. All around a great hotel and good value.

The hotel overall was great. Particularly noteworthy, was Paulo, the maitre d' during evening meals. He treated us very specially, when we wanted to sample wines of the region.

No views in the rooms.

Very smart, elegant hotel with beautiful rooms. Breakfast served on top floor terrace with great views. We had a suite which was massive

When we arrived in late November it was still hot in Palermo but they switched on the heating in the rooms which were way too warm. So we had to open the windows but we were on the side facing the road and it was extremely noisy and we didn't sleep a wink the first night. When we tried closing the windows the rooms became too hot. We decided to change rooms to a smaller one which was at the back for the second night which enabled us to sleep with the windows open but a mosquito got in and we were woken up with the noise and bites. So we stayed 2 nights but hardly slept at all. I'm sure in the summer when the ac is on none of this will be an issue

The hotel is really nice and clean. Nicely converted and well designed. Rooms are excellent and clean. Service exceptional and good value for money. To access the city centre you need thitry minutes walk but apart this, would recommend this hotel to people visiting palermo.

Elegant, very relevant for architecture and history of the place, availability of workers, rooms large and clean, good design, interesting breakfast

The size of the rooms, the design and decoration of the hotel were really great. Very nice team. It was a real pleasure after visiting Palerme to arrive in such a nice and peaceful environment.

The staff were extremely helpful, the spa relaxing, breakfast plentiful and the room was simply lush.

From the first Buon Giorno, to the last Arrivederci, we were treated as welcomed guests by the ever-attentive and informative staff. They made our experience in this beautifully appointed hotel one of the best we've had in Italy. The rooms are comfortable, wifi works consistently and the upstairs dining area was lovely. We enjoyed a delicious breakfast each morning and also had cocktails and a light dinner there watching the sunset. We highly recommend Porta Felice!

Shower temperature ranged from cold to scald so be aware.