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Newest reviews for Hotel Portici

  • John
    August 9, 2014

    Room was fine and well equipped when we got the door closed

    No convenient parking...had to get up to feed the meter. Our room was accessed just off reception and the dining area. The approach to its 4th floor location needs to be improved.


  • Keith
    July 28, 2014

    Good friendly and efficient staff. Great location near station in old part of Arezzo and close to all historical sites a d good shopping.

    WiFi signal a bit weak


  • Anonymous
      United States of America
    July 16, 2014

    I found this hotel just be googling around. I liked the look of it, and, in the reviews, I was especially impressed that whenever there was anything negative said, the very courteous reply of the managements, be it an explanation or an apology, was also posted. That means the hotel cares about service. And my experience is they do, indeed. Daniel, at reception was wonderful--welcoming, smiling and helpful in so many waysl. The same can be said of all staff. That really makes a difference, especially if you're a foreigner. In addition, location, appearance, breakfast buffet, all the other things were great.

    Nothing negative to say.


  • Dr.
      United States of America
    July 13, 2014

    The hotel staff most accommodating. Cleanliness of Hotel Location


  • Orit
    July 1, 2014

    The room was large and nicely designed.

    The hotel is located in the forth floor of an old building with few rooms and does not feel at all like a 4 stars hotel. It is very basic. Parking is not available nearby. Breakfast is quite poor. Very disappointing for 4 stars hotel.


  • Lea
      United States of America
    June 30, 2014

    We thoroughly enjoyed our time at the Portici, and our stay in Arezzo. The room was great, but it was the staff who made every effort to assist in any way they could, that made this hotel special. The location was very convenient to both inner city and train.

    We had a car, and though one reviewer mentioned they parked in front of the hotel, these spaces are for 1/2 hour loading only. The free lot is not too far away, and very secure. However, the entrance to the lot was often a challenge. Too difficult to describe here, but the next time we visit, we will come without a car.


  • Philip
      United Kingdom
    June 21, 2014

    Staff were so helpful. A great place to stay

    Nothing. Everything was great


  • Malcolm
      United Kingdom
    June 13, 2014

    good breakfast selection


  • Ruth
      United States of America
    June 9, 2014

    The location is perfect to beautiful old town Arezzo. They have a "smoking spot" out side with a lovely view over Arrezzo's roofs.

    I do not believe this gloomy tight place with terrible beds has four stars.


  • Roger
      United Kingdom
    June 6, 2014

    Very friendly staff . Large, clean bedroom and bathroom. Excellent location as close to both railway and bus stations and local tourist office thus enabling easy travel to such places as Cortona, Asissi, Siena, SanSepulchro.

    Only negative was poor Wi Fi reception.


  • Anthony
    May 20, 2014

    The staff are excellent as everybody states. They really go out of their way to assist and are very polite.This is really the only plus for us.

    Their "new" rooms are very sparse and nothing seems to work,even after being moved to another room. Toilet seats fall off,lights do not work,power points do not work or are coming out of the wall,the hot water only ever gets luke warm even when the system is turned on high and even then there is no hot water pressure.I Feel that the people who have given the rooms great reviews in the past expect very little from their accommodation. If this was Euro 105.00 per night it would be fair but anything over that price is not worth paying. The cakes for breakfast were sensational however there was not much else to eat. This is also a Euro 10.00 from the train station but a 10 minute walk to the city centre when u get there so that's easy.


  • Jennifer
      United States of America
    April 2, 2014

    By far our best experience in Italy! The location was excellent; close to the train, many great restaurants, super shopping, and all the historic sites. The staff were exceptional; from check-in to the lovely breakfasts each morning to the meticulously clean rooms. We loved every moment and were made to feel at home during our stay. We were traveling with our teenage children and my older parents. Every member of the family felt comfortable and pampered at this lovely hotel. We will definitely be back!


  • Jacqueline
    March 12, 2014

    Staff were friendly and helpful, always had a smile. The bathroom was a little spa and the bedroom very comfortable.

    Breakfast was a little boring and nothing much for a gluten free option. The elevator was a bit old and looked tired.


  • David
      United Kingdom
    March 3, 2014

    - Central location - Wi Fi

    - Parking arrangements


  • Frank
      United States of America
    January 27, 2014

    Very friendly and helpful staff. Their cheerfulness was a big plus.


  • Jeff
      United Kingdom
    January 16, 2014

    A beautiful room and a very helpful young lady.

    Very disappointed in the breakfast considering how much we paid - no eggs.


  • Alan
      United States of America
    December 18, 2013

    Friendly and attentive staff who genuinely showed an interest in my enjoying my time in Arezzo

    Nothing it was better than expected


  • William
    December 16, 2013

    We really enjoyed our 2 nights this very nice boutique hotel

    Just know that the hotel is on the 4 th floor and there is a pretty small elevator


  • Anonymous
      United States of America
    November 3, 2013

    Lovely upstairs hotel in downtown. Easy to find and good parking. Nice breakfast. Since it is downtown, lots of nice shops and food close by.


  • Robert
    October 7, 2013

    Breakfast,friendly and accommodating staff, appealing room and bathroom, central to train station and shops.

    Bed was too firm.


  • Alexander
      United States of America
    September 30, 2013

    Location Free parking


  • Nicola
    September 29, 2013

    Lovely little boutique hotel with a real personal touch. The staff really couldn't do enough to make us feel at home. The continental breakfast was quite a spread and brings to mind the "let them eat cake" quote.

    The car park was difficult to locate as initial directions would have required going the wrong way up a one way street. While the bedroom was really quite spacious, the bathroom was a bit tight - but the jet shower really made up for it. A welcome luxury after a hot day sight seeing.


  • Charles
      United States of America
    September 20, 2013

    Larger room than expected, exceptionally clean, safe and in good location. Staff was friendly, warm, accommodating and welcoming. Large selection of breakfast foods – wonderful coffee. In room safe, close to great shopping at affordable prices. Don’t expect everyone to speak English. Could walk from train station to hotel.


  • Anonymous
    September 14, 2013

    Location is very close to the Arrezo station(it takes only 5 min. by walk even if I had big luggage) and good access to the sightseeing place. Early check-out in next morning was accepted with smile face and beakfast was also prepared before usual operation time.

    Internet access was difficult from the room. Floor was vaibrtation by walking. Door was hard to open/close and noisy. Key to the door was hard to understand whether it was locked or not.


  • Dennis
      United States of America
    September 9, 2013

    Staff was WONDERFUL and breakfast was very nice. Great location. Highly recommended.


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