Hotel Principessa Tea

Varsinainen hotellihuoneemme toisesta yöstä lähtien (kaikkiaan 5 yötä Roomassa) oli viihtyisä, kaunis, upea; samoin parveke oli ihana ja romanttinen. Yksi henkilö viidestä henkilökuntaedustajasta oli aidosti ystävällinen, muut eivät niinkään. Hotellin pick up -service eli kuljetuspalvelu lentokentältä hotellille ja hotellilta lentokentälle hyvä ja luotettava, hinta-laatusuhde jes! Suosittelemme! Huoneiden siivouspalvelulle myös kiitosta :-)! Sijainti erinomainen!

Järkyttävä ensimmäinen yö ylibuukkauksen takia home/kosteusvaurioisessa alakerran huoneessa. Aiheutti todellisen shokin Rooman yössä. Jouduimme antamaan melkoista palautetta, sillä varaus ei vastannut ostostamme, mutta tilanne kyllä korjaantui muiksi öiksi, mutta harmittava alku lomalle. Ja, kun niin monet opaskirjat olivat varoittaneet italialaisten ns.huijauksista, tuli valitettavasti ensimmäiseksi mieleen, uskaltaako koskaan enää tilata netin kautta hotellia, kun aluksi ens.yö meni"överiksi",eikä yöportieeri edes kertonut, että tämä "kauhea" huone oli vain hotellin mokauksen takia meillä yhden yön. Eka ilta ja yö kalliisti maksetussa Roomassa meni kyllä pieleen, valitettavasti, mutta onneksi toki pikaisesti korjaantui. Aamiainen huono.

Henkilökunta oli mukavaa ja avuliasta. Sijainti oli myös hyvä

Tunkkainen tupakanhajuinen ilma ja homevauriot katossa, kylpyhuoneessa. Ei sovi allergisille

The room was spotlessly clean each day and a good value for the € in a great area. Staff was very courteous and helpful. Did not make it to the breakfast so no comment there. And the wifi worked great!

There was not hot water 2 days!!! Elevator is too old!!!

When we arrived at the hotle we were told that there were no rooms (despite having already paid for a room for two nights) for our first nights stay and we had to go and stay at another hotel. We were told the other hotel was of an equal standard - it wasn't, it was terrible. When we did stay at the hotel the room wasn't cleaned properly, there was an opened packet of ham in the minibar and worst of all there was a water pump that made a loud noise every minute or so throughout the night keeping us awake. The hotel receptionist was rude and arrogant. I won't be going back!

My adult daughter and I had a suite of rooms (2 w/beds, 1 bath) on 1st floor. Floor tiles were falling out, everything was dusty, peeling paint in bathroom and shelf under mirror coming away from wall, no heat from radiators (staff brought electric heaters also thick with dust). We comp-lained, but desk clerk said he could do nothing. Learned from other guests that upper floors had been renovated and were lovely. Stayed 1 night before moving to Seccy at airport.

I liked everything, staff, room, food, location.

Location and staff

breakfast and breakfast room facilities

The staff was very friendly and helpful. Our room was small but pretty and clean and in good repair. The bed was comfortable too.

The lobby is a little shabby and at first I thought the room woud be too, but the room was newly decorated and a nice surprise. We had a balcony but there were no chairs to sit on outside. There was not always hot water in the morning.

the room was nicely decorated, clean and comfortable, which surprised me, considering the entrance and reception area were drab and dull.

i retured to room in the evening to find my door wide open, staff tried to convince me i left it opened myself. luckly we had our money and passports with us, because they made very light of the issue. it probably would have been the same had stuff gone missing.

Clean well ordered rooms.

No stairs to breakfast area.

The receptionist who was on the day shift was most helpful and gave us some very useful information and tips. It is relatively near the centre of the city and is quite close to some of the major attractions

The breakfast was terrible. The worst we have had in nine weeks in Europe. The lift did not go all the way to the top floor but was extremely noisy as the rooms are around the lift well motor.