Ranieri

Atendimento e educação dos funcionários, localização (próximo ao centro histórico e estação Termini, ponto de ônibus em frente ao hotel para Vaticano), ambiente e decoração agradável e aconchegante, internet gratuíta (wi-fi ou nos próprios micros disponíveis no hotel).

Da simpatia de todos os recepcionistas e da localização ainda que um bocado distante do centro

Remodelação do quarto principalmente da alcatifa e do chão do WC

Bom café da manhã e internet wi-fi livre. Hotel bem localizado. O

Havia um cheiro muito forte (acredito que do carpete ou do que usam para limpá-lo) no quarto e nos corredores. Para acesso a muitos dos quartos você pega escada após ter pego o elevador, dificultando o acesso a idosos ou pessoas com deficiências.

da localização do hotel.

melhorar o pequeno almoço

All the staff were extremely helpful and friendly. The hotel was quiet, clean and in a most convenient location. I have been coming to this hotel every year for forty years, need I say more?

Staff were very helpful.

The staff was helpful, the rooms were small but clean and comfortable, the breakfast was great and the location was terrific.

For the price this is exactly what we expected. We do not have anything negative to say.

We loved the hotel -sparking bathrooms - lovely marble floor, very clean and comfortable common areas - The staff was great, very helpful and personable, they located transport for us to and from the airport and to and from Cruise port of Civitivecchia as well. All drivers were on time, courteous and helpful. Wonderful hotel, we'd highly recommend.

No complaints whatsoever!!!!!

The hotel was in close proximity to the Termini as well as the metro. Additionally, there were some very nice and affordable restaurants within walking distance. I would stay here again. The desk staff were very helpful and courteous.

Location: it is close to Piazza Barberini and Piazza de la Republica, meaning you can visit touristic sites within 10 or 15 minutes walking. I did all the historical center on foot, basicaly. Near metro stations and bus stop as well. Staff: kind staff. Help me with my heavy luggage, without complaining.

Stairs. Like many other hotels in Italy, this one is located in an ancient building, so we have to use stairs, even after using elavator. Although it is just a hal-dozen stairs, it is complicated if you carry heavy luggage. However, staff at the hotel always offered to help you carry your luggage, so it's not such a big deal.

The reception staff were very helpful. The rooms were very comfortable and clean. The area was very good, plenty of restaurants nearby. no complaints what so ever. Would definately recommend.

The Staffs specially Gentlemen at reception were very much helpful & caring ! We got superior room that was clean & big enough comaring to other hotels !

Breakfast was very poor & waitresses at resturant were not really serving !