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Newest reviews for Relais Carmen - Casa per Ferie

  • Nehru
    July 23, 2014

    Location is great. We were able to walk to most of the attractions. Staff is friendly and very helpful. Breakfast was excellent.


  • George
    July 22, 2014

    the man who has the hotel is very convenient,parking very good and if you have bike is free....

    cleanliness of the room.


  • Graham
    July 15, 2014

    Acceptably close to the station


  • Zhao
      United Kingdom
    July 9, 2014


    I don't know why so many people think the staff is great and friendly because the staff we met is extremely unrespectful and restrict. That old odd man ruined our feeling about this city. Will never recommend this hotel to any friend.


  • Liane
      South Africa
    July 8, 2014

    Quietness. Balcony - no view but able to sit outside in the evening.

    No wifi in room. Breakfast could start earlier. This was confirmed by other guests who were on a conference and were wanting to eat at 7.45. We also missed breakfast on one day due to leaving earlier.


  • Nehru
    July 6, 2014

    The staff was very friendly and helpful. The location is excellent. Walking distance to all the main attractions. I will definitely stay at this place again and would not hesitate to recommend it to my friends.


  • Anonymous
    July 5, 2014

    Children school next to the window. Far from city center. Parking was only valid until check out at 10 a.m. We rented city bikes because of the distance


  • India
    July 5, 2014

    Quite near the train station, bed was comfortable.

    Rude staff, breakfast did not start until 8 (though the sign in our room said 7) so we missed it both days, check out was also not until 8 am which was not made clear and staff were rude when we tried to check out earlier. Although they did check us out. Wifi did not work in the room, only in lobby. Shower was awful, more like a tap than a spray. Big signs everywhere warning us about things not to do made us feel very unwelcome. Would not stay there again.


  • Miguel
    July 1, 2014

    localização, relação qualidade /preço


  • Mohamed
    June 30, 2014

    Very good breakfast, excellent and very helpful staff. Excellent value for money.

    A little difficult to find as the hotel sign is not very obvious


  • Anonymous
      United Kingdom
    June 29, 2014

    Rooms were very nice and comfortable. Staff were very friendly


  • Sharon
      United States of America
    June 27, 2014

    The beds were actually quite good. We also liked the breakfast. We were able to park our car on site.

    The location was remote from the main sites and required a good 15 minutes walking on streets that were unfriendly for pedestrians. The carpeting in the rooms and corridors was very old and looked dirty. The room was so plain, only one small picture on the wall.


  • Hao
      Hong Kong
    June 26, 2014

    Car park

    The bed and pillow are not comfortable, and not very clean.


  • Pauline
    June 24, 2014

    Secure parking. Reception staff we're very helpful.

    No coffee making in rooms. Coffee machine was broken at breakfast during our stay. Quite difficult to locate initially.


  • Abdulmohsen
      Saudi Arabia
    June 23, 2014

    Brekefast not good


  • Bruce
      New Zealand
    June 22, 2014

    Breakfast option was good.

    No real furniture in room and room was a bit tired.


  • Cihan
    June 21, 2014

    Close to the train station and was in walking distance to the city centre. The breakfast is fairly good.

    Does not worth the money. Very difficult to find. There is this huge construction area and it is hidden behind that. We phoned the hotel and said we cannot find No:49. All they said was "there is a 49 and you should find it". :) Really? So it took 1 hour and a half for us to find the gate that leads to No:49. The carpet is full of stains. There are dead flies on the walls, gross! And there are a lot of them in the room since it is close to the river.


  • Andrei
    June 20, 2014

    Very friendly and helpful staff, pleasant room


  • Betty
    June 18, 2014

    Very friendly staff keen to help our stay be comfortable in all aspects.A day out meant a very early start and a breakfast was happily served for us. Great place


  • Anonymous
    June 10, 2014

    Breakfast. Lounge

    Internet communal Too far from station for heavy backpacks No food or supermarkets nearby


  • Jeffrey
      United States of America
    June 8, 2014

    On site parking, breakfast buffet.

    Rooms are very plain, bathroom floor was very dirty.


  • Toni
    June 6, 2014

    Though little english was spoken the staff understood our requests easily and were extremely helpful at all times. Breakfast was plentiful and varied.

    The bathroom was a little cramped. It was difficult to get in and out of the shower. However it was really clean & pleasant enough to use.


  • Menino
      United Kingdom
    June 4, 2014

    Very helpful staff - they let us keep our luggage well before check in and well after check out near the reception...gave us good tips and directions to explore the city...rooms are clean and comfortable...good spread for breakfast ...overall , nice place to stay on a budget in Florence...


  • Rafael
    May 30, 2014

    The room was clean and the breakfest was good.

    The wi-fi only on the reception and cafeteria. The parking is too small and somebody hit on our car.


  • Tanaya
    May 27, 2014

    Staff were friendly and helpful Room was clean

    Walls were quite thin


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