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Viale Belfiore 49, Porta al Prato, 50144 Florence – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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462 verified reviews
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Relais Carmen - Casa per Ferie's staff speak: Italian, English
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Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 10 per day.
Non-smoking Rooms, Elevator, Heating, Air Conditioning
2:00 PM - 12:00 AM
9:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Relais Carmen - Casa per Ferie accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 462 reviews
Value for money
Show reviews from:
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Just a 2-minute walk from Firenze Santa Maria Novella Train Station, the Ester offers a youthful, laid-back atmosphere.
Score from 387 reviews Very good
Location is great. We were able to walk to most of the attractions. Staff is friendly and very helpful. Breakfast was excellent.
the man who has the hotel is very convenient,parking very good and if you have bike is free....
cleanliness of the room.
Acceptably close to the station
I don't know why so many people think the staff is great and friendly because the staff we met is extremely unrespectful and restrict. That old odd man ruined our feeling about this city. Will never recommend this hotel to any friend.
Quietness. Balcony - no view but able to sit outside in the evening.
No wifi in room. Breakfast could start earlier. This was confirmed by other guests who were on a conference and were wanting to eat at 7.45. We also missed breakfast on one day due to leaving earlier.
The staff was very friendly and helpful. The location is excellent. Walking distance to all the main attractions. I will definitely stay at this place again and would not hesitate to recommend it to my friends.
Children school next to the window. Far from city center. Parking was only valid until check out at 10 a.m. We rented city bikes because of the distance
Quite near the train station, bed was comfortable.
Rude staff, breakfast did not start until 8 (though the sign in our room said 7) so we missed it both days, check out was also not until 8 am which was not made clear and staff were rude when we tried to check out earlier. Although they did check us out. Wifi did not work in the room, only in lobby. Shower was awful, more like a tap than a spray. Big signs everywhere warning us about things not to do made us feel very unwelcome. Would not stay there again.
localização, relação qualidade /preço
Very good breakfast, excellent and very helpful staff. Excellent value for money.
A little difficult to find as the hotel sign is not very obvious
Rooms were very nice and comfortable. Staff were very friendly
The beds were actually quite good. We also liked the breakfast. We were able to park our car on site.
The location was remote from the main sites and required a good 15 minutes walking on streets that were unfriendly for pedestrians. The carpeting in the rooms and corridors was very old and looked dirty. The room was so plain, only one small picture on the wall.
The bed and pillow are not comfortable, and not very clean.
Secure parking. Reception staff we're very helpful.
No coffee making in rooms. Coffee machine was broken at breakfast during our stay. Quite difficult to locate initially.
Brekefast not good
Breakfast option was good.
No real furniture in room and room was a bit tired.
Close to the train station and was in walking distance to the city centre. The breakfast is fairly good.
Does not worth the money. Very difficult to find. There is this huge construction area and it is hidden behind that. We phoned the hotel and said we cannot find No:49. All they said was "there is a 49 and you should find it". :) Really? So it took 1 hour and a half for us to find the gate that leads to No:49. The carpet is full of stains. There are dead flies on the walls, gross! And there are a lot of them in the room since it is close to the river.
Very friendly and helpful staff, pleasant room
Very friendly staff keen to help our stay be comfortable in all aspects.A day out meant a very early start and a breakfast was happily served for us. Great place
Internet communal Too far from station for heavy backpacks No food or supermarkets nearby
On site parking, breakfast buffet.
Rooms are very plain, bathroom floor was very dirty.
Though little english was spoken the staff understood our requests easily and were extremely helpful at all times. Breakfast was plentiful and varied.
The bathroom was a little cramped. It was difficult to get in and out of the shower. However it was really clean & pleasant enough to use.
Very helpful staff - they let us keep our luggage well before check in and well after check out near the reception...gave us good tips and directions to explore the city...rooms are clean and comfortable...good spread for breakfast ...overall , nice place to stay on a budget in Florence...
The room was clean and the breakfest was good.
The wi-fi only on the reception and cafeteria. The parking is too small and somebody hit on our car.
Staff were friendly and helpful Room was clean
Walls were quite thin
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