Relais Du Lac

Tout était très bien et le personnel très sympathique rien à dire sinon le conseiller à d'autres sans aucune hésitation

Nous avons aimé les grands volumes de l'appartement,la propreté de celui-ci,sa situation à proximité de très jolies villes et du lac.Malgré la proximité de la rue l'endroit est très tranquille et le personnel très disponible et sympathique.

Nous n'avons pas trop apprécié le petit déjeuné,un peu juste en choix.Après 10h c'était encore pire.

L'hôtel était très confortable, mais difficile d'accès sans voiture. Plus approprié pour un voyage en famille que pour un couple.

Le petit déjeuner est vraiment insuffisant.

Personnel serviable

Solarium en travaux donc parfois un peu de bruit

personnel sympa et trés qualifié, belle piscine, et les chaises longues pour la lecture sont parfaitées.

les jets d'eau de 20h a 8h sont insupportables, toutes les installations sont de mauvaise qualité, hôtel en bord de route très frequentée donc grand bruit et les terrasses tellement collées qu'on a l'imprésion de faire de la colloc.Le parking déstiné aux conducteurs certifiers ISO 9001.Pas de ménage dans la chambre pendant le séjour.

The pool is lovely

The pool is lovely, and is made of perfectly acceptable material! (noting other comments about how it is 'rough' material). I suggest that a pool of such design (with amazing curves and infinity edges) would be lethal if it had a smooth and slippy surface! At no point is it dangerous.. The hotel is lovely, still very new. Ideal to sit by the pool and sunbathe, ideal if you've got a car as you can park in the secure basement and then drive around lake garda, or just two minutes up the road to Sermione. Had a great holiday and booked flights a day later whilst sat by the pool in order to make it last longer.

We had no hot water on our final day, but this was when we had returned to the hotel following an excursion to venice, and we forgave this as the water had been fine the rest of the week. They are simply a new hotel with a great service and it was a small small teething issue.

We have got a room confirmed with a view on the lake and we haven´t got any and had to pay the full price. We weretold the the information on the booking confirmation is just informative.

The rooms are tremendously big. For only ten euro's a day you can use a whole kitchen, which works perfectly. There's even a dishwasher present! I also liked the swimmingpool, eventhough the surface was a little rough.

The breakfast wasn't bad, but I would like a little bit more of a choice. One thing which didnt bother me, but might bother parents with young childeren: there's nobody who keeps an eye on the swimmingpool. You aren't supposed to jump in but everybody does and the staff don't mind at all.

The size of the rooms where really nice.

Stayed in a 2 room apartment, which was very clean , quite and comfortable.The hotel is close to the A4 highway exit , and is closer to Sirmone than to Desenzano. The breakfast was very good : had a choice of Yogurts , fruit , cheeses , pastries , coffee and much more.

I chose this hotel because I wanted my kids to enjoy the pool which looked amazing on the web site, however, the pool was a major disappointment : the surface was scratchy and bruised the skin , there were fountain jets which made swimming very hard , the 4 star hotel did not supply towels for the pool and the receptionist told me that I can buy towels in the city ... not the response that I expected in a 4 star hotel!

Location Facing roughly north-west, the hotel stands on the southern shore of Lake Garda, at foot of the western coast of the Sirmione peninsular, in an area called San Francesco. Though barely a hundred metres away in a straight line, there is no easy access from the hotel to the lake itself. The hotel is separated from the lake not only by a local main road (the SS11) but also by a stretch of private, fenced woodland, whose trees unfortunately also block any view of the lake from the hotel rooms (other than in winter, maybe). The whole frontage of the hotel plot is bounded by the main road. Many sections of the roads that follow the edges of the lakes in northern Italy are very prone to traffic jams in the season but not this stretch. Traffic on it was always free flowing, and the main cross country road and autostrada are easily accessible. Traffic noise was never a problem at night, though very occasionally slightly intrusive by the pool during the day. Buildings and grounds etc The hotel opened in January 2009, though at the time of writing (August 09) some planned facilities still have not been built ‘due to the recession’ – the proposed ‘spa’ on the lower of the basement floors, for example. The hotel plot is level and very well kept. It is bounded to front and sides by a high wrought-iron fence, and a very high wall to the rear. It has card-operated gates for vehicular access. The building itself is basically ‘u’ shaped with three floors, and two basement levels currently providing plenty of private parking. There are three sets of lifts and stairs each servicing all floors. The small 24-hour reception desk is located in the large, open area central on the ground floor. This spacious general use area looks towards the road, over the pool. It provides the breakfasting area, a very small guest seating area and general access through the main building to and from apartments. Its large, pool-facing side is all floor-to-ceiling reflective double-glazed.

1.) High extra daily charge to use the kitchen - not identified on booking web site. 2.) No general toilet facilites near pool. 3.) No easy access to lakeside nor views of lake from hotel. 4.) Would suggest use of a car as essential.

Staff is very friendly. Pool is nice. Breafast was excellent. Parking was good.Appreciate early check-in.

Ran out of hot water quickly. Location too far from water. Hotel is in the middle of nowhere - not close to water or Sirmione. Expensive for food and for room.