Relais Du Lac

la cortesia dello staff, l'ottima colazione e la magnifica struttura

abbiamo apprezzato l'esetetica e il personale molto disponibile grazie anche per gi appartamenti confinanti.

la doccia moderna senza gradino ha allagato il bagno rendendone quasi impossibile l'uso e i divani letto sono un po' scomodi.

La cordialità dello staff, la modernità della struttura, l'ampiezza e il comfort delle camere. Il soggiorno si è rivelato assai piacevole: veramente un'ottima sistemazione.

The pool is lovely

The pool is lovely, and is made of perfectly acceptable material! (noting other comments about how it is 'rough' material). I suggest that a pool of such design (with amazing curves and infinity edges) would be lethal if it had a smooth and slippy surface! At no point is it dangerous.. The hotel is lovely, still very new. Ideal to sit by the pool and sunbathe, ideal if you've got a car as you can park in the secure basement and then drive around lake garda, or just two minutes up the road to Sermione. Had a great holiday and booked flights a day later whilst sat by the pool in order to make it last longer.

We had no hot water on our final day, but this was when we had returned to the hotel following an excursion to venice, and we forgave this as the water had been fine the rest of the week. They are simply a new hotel with a great service and it was a small small teething issue.

We have got a room confirmed with a view on the lake and we haven´t got any and had to pay the full price. We weretold the the information on the booking confirmation is just informative.

The rooms are tremendously big. For only ten euro's a day you can use a whole kitchen, which works perfectly. There's even a dishwasher present! I also liked the swimmingpool, eventhough the surface was a little rough.

The breakfast wasn't bad, but I would like a little bit more of a choice. One thing which didnt bother me, but might bother parents with young childeren: there's nobody who keeps an eye on the swimmingpool. You aren't supposed to jump in but everybody does and the staff don't mind at all.

The size of the rooms where really nice.

Stayed in a 2 room apartment, which was very clean , quite and comfortable.The hotel is close to the A4 highway exit , and is closer to Sirmone than to Desenzano. The breakfast was very good : had a choice of Yogurts , fruit , cheeses , pastries , coffee and much more.

I chose this hotel because I wanted my kids to enjoy the pool which looked amazing on the web site, however, the pool was a major disappointment : the surface was scratchy and bruised the skin , there were fountain jets which made swimming very hard , the 4 star hotel did not supply towels for the pool and the receptionist told me that I can buy towels in the city ... not the response that I expected in a 4 star hotel!

Location Facing roughly north-west, the hotel stands on the southern shore of Lake Garda, at foot of the western coast of the Sirmione peninsular, in an area called San Francesco. Though barely a hundred metres away in a straight line, there is no easy access from the hotel to the lake itself. The hotel is separated from the lake not only by a local main road (the SS11) but also by a stretch of private, fenced woodland, whose trees unfortunately also block any view of the lake from the hotel rooms (other than in winter, maybe). The whole frontage of the hotel plot is bounded by the main road. Many sections of the roads that follow the edges of the lakes in northern Italy are very prone to traffic jams in the season but not this stretch. Traffic on it was always free flowing, and the main cross country road and autostrada are easily accessible. Traffic noise was never a problem at night, though very occasionally slightly intrusive by the pool during the day. Buildings and grounds etc The hotel opened in January 2009, though at the time of writing (August 09) some planned facilities still have not been built ‘due to the recession’ – the proposed ‘spa’ on the lower of the basement floors, for example. The hotel plot is level and very well kept. It is bounded to front and sides by a high wrought-iron fence, and a very high wall to the rear. It has card-operated gates for vehicular access. The building itself is basically ‘u’ shaped with three floors, and two basement levels currently providing plenty of private parking. There are three sets of lifts and stairs each servicing all floors. The small 24-hour reception desk is located in the large, open area central on the ground floor. This spacious general use area looks towards the road, over the pool. It provides the breakfasting area, a very small guest seating area and general access through the main building to and from apartments. Its large, pool-facing side is all floor-to-ceiling reflective double-glazed.

1.) High extra daily charge to use the kitchen - not identified on booking web site. 2.) No general toilet facilites near pool. 3.) No easy access to lakeside nor views of lake from hotel. 4.) Would suggest use of a car as essential.

Staff is very friendly. Pool is nice. Breafast was excellent. Parking was good.Appreciate early check-in.

Ran out of hot water quickly. Location too far from water. Hotel is in the middle of nowhere - not close to water or Sirmione. Expensive for food and for room.

Clean and spacious rooms, stylish

The swimming pool not suitable for small children under 10 years, the surface is such that one easily gets wounds; the breakfast was limited in variety and some items were finished.

Fantastic apartment for a family of six. Air conditioning. Very clean and well maintained facilities. Near to a supermarket for drinks etc.We would come back again.

Being charged to use the kitchen within the apartment (you should include it in the price).The children had many cuts on their feet and knees as the surface material of the pool was so rough. We used a box of plasters.