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Via dei Servi 9, 50122 Florence, Italy – Show map
Excellent location – rated 9.6/10! (score from 107 reviews)
Rated by guests after their stay at Relais Martinez Florence.
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107 verified reviews
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Relais Martinez Florence's staff speaks: Italian, Spanish
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Private parking is available at a location nearby (reservation is not needed) and costs EUR 30 per day.
Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning
2:00 PM - 10:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child or adult is charged EUR 50 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 107 reviews
Value for money
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The location was fantastic. we lived in appartment Leonardo which has balconys with a view on the Cathedral.
Very noisy in the night time, couldnt sleep all three nights while we stayed there, and second bedroom window was into the housekeeping room, so it was also very noisy there when the cleaning lady came early in the morning and started to use the cleaning supplyes.
Staircase leading to different rental.
The apartment we did not pay for! No staff on site! No telephone, coffee maker, iron, ironing board, no control of A/C which read 24.7 deg. C, (opening of windows was not a choice due to infestation of mosquitos), lack of toiletries, no clothes drying rack, no toaster, no dish clothes and no corkscrew. It was a large studio not a one bedroom. We paid for a king size bed not a queen size bed. Renter beware!!!
This booking was a fantastic decision! Great location and friendly staff member who helped us get access and organise a taxi on our departure. The location could not have been better. We would definitely go back.
The stairs internally - between the upstairs area and downstairs bedroom and bathroom - were dangerous. They were steep, without a handrail. An able bodied person could navigate them ok but we had to be cautious with our children.
Location is excellent. The washing machine and the heat drying bars was good and the AC made the hot weather bearable.
Bad smell at the entrance. Beds not comfortable. Elevator is extremely small. There was no parking. The staff suggested a private parking lot where you had to pay around 30 euros per day. We parked at a free are outside the city center limits but we had to walk about one km, which is ok because we did not need the car.
The apartment is absolutely beautiful, really tastefully decorated with a great balcony and view. We really enjoyed staying there, the location is perfect. Its easy to walk to all the sites in Florence, and there is a grocery store just a block away for those who like to cook.
The wifi signal was a little weak...but not a major issue.
Fantastic location and great value for money
Nothing everything was great
You couldn't ask for a better location. Fully equipped kitchen. Very comfortable for my wife and I.
My two daughters had to sleep on a fold out couch. The fold out was fairly comfortable, but you lost most of the use of the living area. Tiny elevator that didn't go all the way to our floor. The elevator didn't bother use, but it may others.
Location Free Wi-fi Terrace with a view Wood and marble flooring Modern bathrooms
Stained quit and water leaking from ceiling on floor outside the property.
1. Very cozy and small apartment. 2. Location-very near to all main attractions yet away from the maddening crowds. 3. You have two cafe's right outside your apartment and a convince shop. 4.New cutlery and linen which was good.
1. AC's -for some reason did not work properly ws stuffy!and Carlos was not helpful about it. 2. This place fits only 2 and for four people it is very small! 3. Very expensive ! 4. Shower area is very small! 5. Don't be fooled by the photos! they have many apartments make sure yu ask for the apartment photos which you are booking!
The main contact person was very helpful - he was contactable on whatsapp, allowed us a late check out and even remotely booked a taxi to the station for us. The apartment had some good and apparently new amenities including a washing machine (which we didn't need to use) and utensils.
The rooms themselves were a bit claustrophobic with high windows that hardly let any natural light in. No toiletries (even no handwash). The lady who came to check us in understood absolutely no English and appeared to just want to get away as soon as possible. The location is good,only 10 min walk to the cathedral but having said that, that is probably the least attractive 10 min walk you would want to take from the cathedral.
Location is excellent. In city center.
No reception. You have call at arrival and departure for keys. Personnal does not always speak english.
Is quite romance, the equement is good, have all u need, clean.
The photo it posted on the website is not accurate. Like I was very expected the double layered design of the flat, but it turned out the second layer is not well designed. We hadnt go to the second layer for the whole jaurney. Its just a sofa on the second layer, no reason to climb up. They use the photo to fool us. Be ware of that.
Thank you Carlos for providing an excellent service. Wonderful room with spectacular views and cooking facilities. Excellent heating and in the heart of Florence.
Te bedding is average. It's the only negative but both my partner and I have bad backs so perhaps we are fussier than others.
The apartment had everything: dishwasher, washing machine, etc. It was tastefully furnished in a neutral modern style. The wifi was signal was strong and reliable. The staff was right there if I needed anything and outstandingly good-natured and helpful.
Nothing - everything was great!
Great city location. Lots of room, kitchen and even a washing machine.
Problem with Mosquitos. Maybe it was the time of year, but we didn't see this anywhere else. Nice green courtyard, but no screens on the windows so we couldn't open them due to the mosquitos.
Great location, 2 minutes walk from Duomo, spacious split level apartment, open, airy apartment with lots of light
Location and nothing else
Unpleasant, persistent sewer gas smell (which is why the windows had to be kept opened), loud music from outside until 2 am, missing basic household items, poor quality furniture and uncomfortable beds.
great location close to every thing, nice 1 bed apartment nicely renovated
Great location. Very nice apartment. Carlos was happy to meet us late at night and show us in,
Lovely big modern bathroom but tiny shower! Very hard bed. Maybe a few more glasses, wine glasses and bottle opener please?
The location was excellent and the apartment was well presented. The internet was quite fast which is good for travellers.
The tv only had Italian language shows, so we we had to stream on internet. It was the smallest tv I have seen. There were no kitchen towels or broom and no clothes dryer which could be provided very easily.
1. The location is the +++ thing. 2. The appartment is spacious. 3. They have a small elevator to bring your luggage up to level 2.
1. The style of the interior is (let me say) a little old-fashion / a little un-italian / a bit to much IKEA-like / could be more Florence-like for the price you pay. 2. There are some super small moskitos waiting for you if you make the mistake to let them in, so be prepared and bring your own autan along.
Lovely big appartment, very quiet. Nice new bathroom and kitchen.
Flat is in old appartment building and there was no obvious fire escape. Flat had no smoke alarm, we asked for one to be bought to us and request was refused by the manager.
not much to like at this apartment
In general found this to be an unwelcoming apartment. Bed was rock hard and could feel springs. this is due to low quality mattress. When asked for softer mattress we were told to sleep on the sofa. Free toiletries- included two satchels of shampoo and a bar of soap for a 6 night stay. Dirty dishes left over from previous tenant. No tourist information available/provided despite request. told to go to tourist bureau. Bathroom floor appeared not to be cleaned for months. Dust in bedroom. Tiny TV (would be more suited as a PC monitor than a TV for the main bedroom). Rock hard sofas. Disappointed with apartment so much that we wanted to cut holiday short.
Our stay at the apartment was exactly what such a stay should be. Comfortable, clean, excellent air-conditioning, internet connection, and good location. There were no negatives that I can think of. Everything went smoothly, as planned.
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