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Piazza Mascheroni 9/A, Bergamo Alta, 24129 Bergamo, Italy – Show map
Excellent location – rated 9.8/10! (score from 192 reviews)
Rated by guests after their stay at Relais San Lorenzo.
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210 properties in Bergamo
Including hotels, apartments, villas and more.
192 verified reviews
They speak your language
Relais San Lorenzo's staff speaks: Italian, English
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Sauna, Spa, Massage, Turkish/Steam Bath
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 30 per day.
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 192 reviews
Value for money
Show reviews from:
The Petronilla is a boutique hotel in the heart of Bergamo's lower city, in the historic San Lazzaro area. Each room is unique and features modern art and free Wi-Fi.
Score from 268 reviews Exceptional
Hotel Arli is in lower Bergamo, 2.5 miles from Orio al Serio Airport, and features an excellent restaurant and a luxury spa center.
Score from 374 reviews Excellent
GombitHotel is set in central Bergamo, a 2 minute walk from Santa Maria Maggiore Cathedral. It offers air-conditioned rooms with minibar, TV and free Wi-Fi.
Score from 156 reviews Wonderful
Featuring a Michelin-star rooftop restaurant, Hotel Excelsior San Marco is in Bergamo's central square, Piazza della Repubblica.
Score from 1227 reviews Excellent
The room size is decent , the coffee maker and the free water are appreciated, The breakfast was exceptional as there was a chef to prepare to order as well as thE generous buffet.
Strange that such a high quality hotel did not get CNN or BBC...only "news" in English language "al Jazerra?" Layout of super modern room can be quirky...it all worked but is hard to describe the strange feel or the modernity....bathroom privacy has some merits.
Very nice luxury hotel, great location… Forget the comments about the so-so service, the staff was perfect.
Hotel building Staff Breakfast
Room too hot and too noisy outside to open window Had to pay for coffee capsules in room Only given 1 shower gel at a time
location good; quality construction;
Very poor meet and greet; expensive; inflexible; poor and over priced food; dreadful and unfriendly atmosphere; poor attitude from senior staff against excellent service from junior staff;
Excellent Location. Wonderfull architecture. Extrme friendly place
Overpriced for its quality. Rooms are rather small and very limited wardrobe space.
Friendly staff, excellent service Beautiful surroundings Quiet Nice Breakfast Terrace
Smell of cigarettes in the room (not much)
Location Rooms Service Spa Restaurant Terrace BASICALLY EVERYTHING
because it hasn't any mistakes
we love it
I recently stayed at Relais San Lorenzo after a long cruise around the Mediterranean where I was visiting a different country every day. The relaxed atmosphere of this hotel was perfect to wind down and relax.
The Italian train system was a challenge for two ladies traveling with way to heavy suitcases, but once we had arrived at our hotel we quickly forgot that travel experience.
Every single thing
It was raining when we got there but lovely umbrellas were provided so even that wasn't a problem
We absolutely loved it.The design is stunning and is located right in the historic center! Rooms and SPA are delightful. Staff was very welcoming. The restaurant's design over Roman ruins is beautiful and the food is amazing; very promising young chef.
The hotel structure is amazing
Staff polite and gentle, but missing passion for hotellerie. I suggest a concierge to better advise guests and find solutions.
After spending one month in Italy, this short stay at San Lorenzo was a refreshing change. Everything is new, modern, clean, and fresh. San Lorenzo is perfectly located in City Alta, making it easy to explore. The staff was extremely accommodating, helping us with several requests and thereby making our visit to Bergamo perfect. For example, we arrived mid afternoon, just when all restaurants close. The San Lorenzo kitchen staff stayed a little longer and prepared us a fine meal.
There was no night light in our room, so I had to use my IPad to guide the way.
The staff at the Relais San Lorenzo is of the rare kind nowadays, they think;) They offered us rooms on the same floor as they saw we were one family, very kind gesture without asking. The restaurant recommendations were superb. Hotel is very new and in the mint condition. And Bergamo is a very beautiful city. Now with this hotel- more reasons to come. Can't wait to be back.
Great location, staff were excellent and good value for money for a 5 star hotel.
The spa was fairly underwhelming (ie. no spa, just steam room).
Situated in a quiet square in the middle of this beautiful old city. The Roman and Renaissance excavations incorporated into the dining room and bar areas. The bus to the airport and train station is only 100m away.
It was a magical time so much so we stayed an extra night
beautiful renovation. Excellent Location
hard to get to. No gym
The location was excellent, so was the architecture of the building and the facilities. The staff was friendly too. The room and the hotel was very clean. The breakfast was top quality though there were few choices. Very good wi-fi speed though the codes expired often and we had to ask for new ones. The spa facilities looked very promising but unfortunately we did not get full access for no reason
We did not get full access to the spa facilities, though it was included in the high price we paid for the room. Instead we had to wait at least 20 minutes so that the hotel staff could prepare (?) the spa facilities and at the end they gave us access only to the relax sauna area, which is really unacceptable. Also when we asked for a massage treatment, they told us there was only one therapist to treat us and it would take one hour for him/her to reach the hotel. There was no sound proof at the rooms' door and we could hear every single thing that was going on in our corridor. Fortunately the hotel was not full.
Location, Ambiance, Restaurant, Friendly staff
Excellent hotel and very unusual location in the middle of Roman remains. Staff very helpful and would certainly go back again.
Nothing.. all was great
Bergamo old town location is excellent, walking distance to everything.
Access roads to old town and parking bit of a challenge. Navigation couldnt find it and send me against one way streets, so be aware.
The beautiful restaurant where I had delicisous full service breakfast, the food was very good, BUT the restaurant itself was unbelievable looking down on the ancient ruins of the romans never been in such a place before!
All. Especially SPA.
Problems with wifi. Too many times I needed to retype the password. Devices "lost" it.
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