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Calle Casselleria - Castello 5285, Castello, 30125 Venice, Italy – Show map
Excellent location – rated 9.5/10! (score from 179 reviews)
Rated by guests after their stay at Relais Venezia.
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805 properties in Venice
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179 verified reviews
They speak your language
Relais Venezia's staff speaks: Russian, Italian, French, Spanish, English
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Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Russian, Italian, French, Spanish, English
2:00 PM - 12:00 AM
10:00 AM - 11:00 AM
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 3 years is charged EUR 15 per stay in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 179 reviews
Value for money
Show reviews from:
Hotel Continental is in a 15th-century historic building right on the Grand Canal. It offers beautiful views and a central location, just a 2 minute walk from Santa Lucia Train Station.
Score from 642 reviews Good
Just 100 yards from St. Mark's Square, this historic guesthouse offers air-conditioned rooms with satellite TV and free Wi-Fi.
Score from 445 reviews Very good
Hotel Al Duca di Venezia features spacious and luxurious rooms next to the old market and artists' shops near the Rialto Bridge. Santa Lucia Train Station is a 5-minute walk away.
Score from 617 reviews Excellent
Hotel Lisbona is just 100 yards from Saint Mark's Square, and the closest water bus station is Vallaresso. Rooms are decorated with furniture and fabrics reminiscent of 18th-century Venetian style.
Score from 711 reviews Very good
the location was superb. Only 3 minutes walk to St Marks Square hidden down the maze of ancient Venice streets. The staff were professional and helpful and recommended a wonderful venue for dinner overlooking the Grand Canal. Perfect for a romantic getaway.
Option to have breakfast in room free of charge. Hotel lived up to expectation once you reached the doorway.
Cup of coffee cooled quickly. A pot would have been good and would have offered a refill.
The staff couldn't do more to help with information about travel, maps of Venice etc
Not enough room to sit at a table for breakfast so had it on the bed on a tray. No tea or coffee available on a night.
From the moment we arrived we felt like friends. The staff were very pleasant and nothing was too much trouble. Lovely rooms, a great location just off St Marks Square but in a very quiet area. A high standard of Accommodation
The rails in the wardrobes were a little high. You needed to use a pole (provided) or stand on a chair to reach the rail. Not a really big problem in fact it became quite a joke !!
Hotel is within easy walking distance to major sites and water taxi stands. A bit pricey but not bad for being in the heart of Venice. The hotel signage is a bit minimal. I walked past it three times before seeing the sign. Staff are very helpful and speak excellent English. Minimal options for breakfast.
Great location, close to St Marks square, but quiet. Very clean, modern design inside a very old building. We took breakfast in our room as there was very little space in the public areas, and after walking over all those Venetian bridges and 4 double flights to our room, we couldn't face more stairs first thing in the morning! Breakfast was typically Italian, fresh juice, coffee, a yogurt and bread roll. Nice bathroom with great overhead shower.
Being put into the attic meant many stairs.... And we only discovered the switch for the skylight blind in the morning..... Annoying when the over bearing receptionist insisted on showing us everything else in the room!
Great location and nice decoration.
Lots of stairs. Lift only goes up two flights of stairs.
The breakfast area was really cute and the hotel itself was modern and very quaint.
The hotel is difficult to find and a fairly long walk, I would recommend getting a porter if you have a lot of luggage.
A very friendly welcoming and competent staff. Extremely central location which is very practical. There was a small misunderstanding regarding the layout of the room when we arrived but it was taken care of immediately. Very clean room. I would go back to Relais Venezia anytime.
Nothing to mention here
Great location, staff were very helpful with directions and best way to travel to our next destination..
Breakfast in bed included in the price, friendly staff. Nothing seemed to be a problem, would definitely go back when we next get to go to Venice.
Location, staff, cleanliness and very quite.
Breakfast was a bit boring and restricted if you stay for more than two days.
Although not easy to find the hotel was located in the narrow streets of old Venice. It was easy to get to any of the sights. Close to St Mark's Square and Rialto Bridge. The hotel was newly remodeled and since it is small it has an intimate feel. Staff was very helpful.
Everything, except having to climb three sets of stairs to get to our room.
Staff were delightful and so helpful. Spoke Australia like an Aussie. Situated close to all that you would want to see and the price was very reasonable. Stairs could slow a few people down, but they do have some lower floor suite. Would highly recommend.
Loved the location! Service was great- all recommendations were followed and enjoyed !
The location is fantastic-steps away from everything. More central you can't get. Staff was extremely helpful and always offered help. Rooms are not big,but more than enough. We were lucky to have the top room which had views of San Marco. An absolute gem of a hotel. Well worth it!
The location was very convenient. All staff were very professional and helpful. Bedrooms were clean and comfortable.
The hotel rooms are very well presented, equipped and comfortable. Staff are extremely helpful and the continental breakfast is very good. Fantastic location seconds away from me hustle and bustle of old Venice. It was Worth paying a little more for this quality. Next to large choice of restaurants and cafes and only a few minutes walk through the enchanting narrow walk ways to either St Marks Square or the Rialto Bridge.
Not extremely easy to find. No lift to hire floors. No bar, but everything you need is right outside the hotel.
You couldn't ask for a better location and hotel. We were literally steps away from restaurants, bars, shopping, everything. The hotel itself is small but the rooms were a big size and the bathroom was amazing. There was a shower/tub which was a nice change from the small shower stalls at the other hotels we stayed in in Italy. The breakfast was sufficient, pastries, cereal, fruit, and of course your coffee and espressos. Couldn't have asked for anything more from this hotel. The customer service was great, catering to everything you needed. They have us a map and helped us locate certain places we wanted to see. Don't expect a "view" in venice unless you're on one of the canals. The streets are small so we would see the opposite building when we had our windows open. But being in the center of attractions, you couldn't hear anything inside the rooms. Absolutely would recommend this place to anyone looking for a perfect location and amazing facilities! And make sure you take a map with you wherever you go, it's very easy to get lost.
Small, friendly, very helpfull and courteous service. Located minutes away from St Marks. Clean and tidy and kept so throughout our stay. Would go back again.
Location of hotel was ideal and staff attitude was very good and they made every effort to make you feel at home.
Great staff. Very kind and very helpful at giving directions, suggestions, whatever to make our stay comfortable. Leonardo and Federico were terrific. Location convenient to most major attractions in Venice. Had the feel of a nice quaint B&B. Nicely appointed lobby. Room was quite adequate, clean and appeared recently updated Good value
The fact that the elevator only goes to the second floor and we wound up having to climb 85 steep steps to get to our room on the top floor! Not easy to find the hotel and would have preferred it to be on a canal. Room was rather small. Bathroom was small. Breakfast was somewhat sparse with obviously inexpensive store bought food. Never been to a hotel where you have to be admitted by buzzer with no one even speaking to you to an empty entry area with reception on the second floor - odd.
Location was great
Shower was really poor, breakfast was very limited
Breakfast was poor.
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