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NH Napoli Ambassador

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Most recent booking for this hotel was yesterday at 16:31

Score from 505 reviews Very good 8.1/10

Newest reviews for Renaissance Naples Hotel Mediterraneo

  • Anonymous
      Turkey
    July 6, 2014

    The barmen at the lobby has to be much more polite.....!

    6.7

  • Gail
      United Kingdom
    May 17, 2014

    Rooms are well equipped but no balconies...breakfast on the roof is wonderful but nowhere to sit outside and have a drink in the evening.

    Service in the meeting room was poor...we had to keep asking for coffee etc

    7.1

  • Iuliia
      Russia
    April 30, 2014

    One of the best hotels in Naples - central location in a quiet lane, big comfortable rooms, spacious lobby and friendly personal. And the pearl of the hotel is a terrace, where we had breakfast - it has stunning views on the Bay of Naples and Vesuvius!

    10

  • Anonymous
      Belgium
    April 22, 2014

    Staff at reception desk: plain unfriendly.

    6.7

  • Stephen
      United States of America
    April 13, 2014

    The location was very convenient to be able to walk to most sites, the port, and restaurants.

    My rate change from what I had booked an increase of 10 euro a day. Typical experience every time I travel to Naples...hotels, rental cars, restaurants will routinely charge more than the advertised price and you only find out after you go to pay. Sometime you can get them to fix the charge if you catch them. This hotel would not reduce my rate to what I had reserved so I will not be staying there again next time I'm in town.

    7.5

  • Gerard
      United Kingdom
    March 17, 2014

    Breakfast was excellent. The view over the bay of Naples from the Breakfast Terrace was amazing and a great way to start your day. The Restaurant food was superb also and good value. Thoroughly recommend this hotel. Staff were friendly and gave all the help and advice we needed

    There was nothing to dislike.

    9.6

  • Anonymous
      United Kingdom
    January 5, 2014

    Location, right next to the Galleries, Piazza Plebiscito, Via Toledo and the San Carlo. Beautiful view over the Vesuvius and the bay of Naples from the top floor restaurant were breakfast is served.

    Small room (we went for the standard) and outdated bathroom.

    7.9

  • Ren
      Italy
    January 1, 2014

    Helpful staff at the reception; convenient parking underground floor of the hotel; rich and nice breakfast served in the rooftop restaurant with beautiful view.

    Slow internet wifi connection in the guest room; bathroom facility outdated.

    8.8

  • Kent
      United States of America
    December 15, 2013

    1) Having both wired and wireless Internet available. The Internet speed performance was the best I've experienced from a hotel. 2) Breakfast buffet is awesome. the view from the restaurant is breathtaking.

    Air conditioner was not working, I didn't report it because opening the window was enough to cool down the window.

    7.5

  • Anonymous
      United States of America
    November 8, 2013

    The room was spacious and clean, the bed was very comfortable, restaurants and shops were all in walking distance, staff was helpful and so friendly.

    10

  • Anonymous
      United Kingdom
    November 7, 2013

    comfy bed, spotlessly clean.

    we booked for dinner during our stay however restaurant staff ignored us and attended to other people who came in later than us. we left after a half hour wait

    7.1

  • Anonymous
      France
    October 8, 2013

    The location is excellent and the view from the top floor where breakfast is served is just terrific. The bartender was also very freindly and even when swamped with customers, always had a smile on his face. The same, however, cannot be said about the women at the front desk or serving coffee for breakfast - surly.

    Our room was very small, had no view and the bathroom could barely fit one. . . and this was the queen room. Breakfast was only fair, servers were surly . . .

    6.7

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