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Via dei Servi 40, 50122 Florence, Italy – Show map
Excellent location – rated 9.7/10! (score from 190 reviews)
Rated by guests after their stay at Residence Hilda.
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190 verified reviews
They speak your language!
Residence Hilda's staff speaks: Polish, Italian, French, English
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Massage, Bicycle Rental, Library
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in the hotel rooms and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Air Conditioning
Polish, Italian, French, English
From 3:00 PM
8:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 190 reviews
Value for money
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The persons at the reception are very nice and helpful. The hotel is very well situated, in the center of Florence. The suite was very pleasant, spacious and classy. A must !
Location was central to all attractions & restaurants. Apartment was beautiful , very quiet, & staff friendly & helpful
No picturesque views from windows
space In suites privacy in building location amenities laundry mat across the street from front door
Decor, everything new and good quality, no noise.
This was our second visit to Florence and to RH and we were equally impressed. Perfect location, lovely and clean, well-appointed kitchen and friendly, helpful staff. Can't wait to go again!
- super convenient location, every sightseeing spots are within short walking distance. - staff is super friendly and helpful - facility is spacious, new, and clean
- Reception staffs are extremely welcoming and helpful - Suite is very big and comfortable (I slept very well in that room) - Bathroom is spacy
- Reception is not always open, although you can call them and they will arrive within 10-15 minutes
The location; the staff; the quiet for sleeping. The ladies at the front desk are amazing. If they don't have an answer, they will find it for you - always with a smile.
The staff was fantastic, super helpful in a country that can sometimes be difficult to navigate for Americans
I think the bathroom toiletries provided could have been better. No conditioner, cheap shampoo, people don't travel with that stuff when they are going to nice hotels.
Interior decor, fittings and finishing Cosy and intimate atmosphere Superb, friendly and helpful staff
Very central location within easy walking distance of all the sites and also the food market and shops. Whilst very central, the area feels safe and relatively quiet - as does Florence itself, in fact. We booked the classic suite, which was spacious enough for two people, with a bedroom (screened off or not as you choose), good sized bathroom and kitchen/dining/sitting area. All was extremely clean, well-maintained and nicely designed. The suite contains everything that you could possibly need on holiday and the kitchen contains a good selection of utensils/crockery etc if you want to eat in - including oil/vinegar/S+P. Tea/coffee & clean teatowels replenished daily. Bed was large and comfortable with good quality linen. The windows do open, although even the slightest noise carries and whilst it isn't a noisy area, the narrow streets tend to amplify everything, so the aircon is better at night time. Very pleasant, quietly helpful though unassuming staff. I wouldn't hesitate to recommend R.H. to other travellers. We loved Florence and are about to book a return visit!
I have no criticism whatsoever. Thought it a lovely place.
We liked everything at Residence Hilda, including the OK Bar and the bakery next door. It was great to leave the crowds of Florence behind and retire to our apt.
Great Location, Clean, Spacious, Staff Helpful.
The location was excellent within a two minute walk of the Duomo. The staff were helpful and friendly, in particular Elizabetta who organised our trips and gave very helpful information. Also Regina who in her own personal time retrieved our camera from the local supermarket which we had left behind by accident and could not get the next day as we were on a trip. The apartment was very clean and comfortable with most of the amenities you need for a short trip and good air conditioning. We stayed for eight nights and were within easy walking distance of all the city sights.
Great location Spacious rooms nice atmosphere
the wifi reception was not that great
The location was excellent near everything. The suite was cosy and great for us with our 9 month old baby.
- extremely friendly stuff - very comfortable location - huge apartment - very clean
Beautiful decor in rooms, helpful staff, great location.
Instant coffee in the rooms as opposed to filter coffee
The suite, staff were fantastic - ideal situation
Clean and spacious. Very helpful staff Incredibly well located Parking Internet
Cannot think of anything
Apartment was very nice and clean.
Parking place is remote. Not very convenient, if you are much driving around daily. In hotel front was place for one car only, for 30 minutes.
Location, decor and having a laundromat across the road!!
The location between Firenze Duomo and the Accadamia, was an easy walk to all major sites, yet in a quiet road. A good size apartment with quality fittings and excellent air con - 34C outside so it mattered! Reception staff very helpful. Local eatery will deliver meals to your room for 5 Euros.
If you arrive by car, you will need to pay garage parking, which is about 30 Euros a night. This is a feature of Florence, not a fault of Hilda, whose staff kindly booked the parking and made the necessary registration of our car on the police database. No oven or grill in kitchen, but we eat out so no problem.
big room and nice location.
Great location, friendly and helpful staff. NIce shower (which is sometimes hard to find in some European hotels).
Room was a bit dark since we were on the 1st floor (2nd floor from a US perspective). But the tradeoff was the room was quiet since we were away from the street.
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