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Newest reviews for Residence Oleandro

  • Anonymous
      Germany
    August 3, 2014

    - Very rude and insolent woman (Mariangela) at the reception desk. She seemed to be nice in the begining but she was wearing a mask. Her smile was fake and she doesnt show any respect to the guests. Let us explain what we have experienced.. Once we arrived the hotel her colleague Alice (very friendly and nice girl) showed us the residence. We saw lemon tree in the garden and asked if we can take some. Alice replied; of course, whenever you want, they are anyway for our guests. We have also seen other people taking lemons. So just before we checked out we picked 4 lemons to bring with us as a nice memory. Mariangela saw that and told us that we could ask whether we are allowed to take or not. She said it is not good what we are doing. We replied that we have already asked her colleague in the beginning. She didnt believe us and treated us as if we are stealing. She told us in a rude manner why dont we take some chairs or things from kitchen as a good memory. In the beginning we were patient and tried to explain. However after she was answering such insolently and imitating us we got very angry. All our trials to talk with the owner of the hotel or Alice was not taken seriously by her. We havent had such a terrible experience before and disrespect from any staff of any hotel. - No flexible arrival time - Additional cost for Wifi. She gave password only for one device. - Once we asked the remote control of the A/C Alice said it costs extra. We replied that it is strange and it is usually included in the price. Alice replied it is the rule of the hotel and if we want she can activate A/C. We said lets think about it and let her know. After 1 hour she came to us and told that she has activated the A/C and we wont pay if we use it. But during check-out Mariangela asked us whether we used A/C or not to charge extra money. Luckily we havent used the A/C at all.

    2.5

  • Helen
      Switzerland
    August 3, 2014

    Wonderful hospitality and very warm welcome from Alice and Mariangela. On arrival it was great to have the choice between two apartments, plus a lovely welcome gift of homegrown tomatoes, cucumbers and herbs. The location is very quiet on a hill with good views and a few minutes walk from the sea and town centre. Would definitely recommend this family run apartment hotel!

    10

  • Mika
      Finland
    July 10, 2014

    I liked the fact that the apartments were independent, I got to choose from two apartments and there were two pools to choose from, too. It was possible to order in bread. Excellent tomatoes were given away on sunday.

    9.2

  • Patrick
      United States of America
    July 9, 2014

    Great apartment. Wonderful family that owns and operates, they make you feel right at home. Can order fresh breads for breakfast. Gave us a beautifully arranged bowl of homegrown tomatoes, cucumber and herbs. 15 minute walk to beach and a great old town.

    8.8

  • Daniel
      France
    June 3, 2014

    Great Pool. Great facilities: locked bike storage, table tennis, bbq, great coffee!

    Quite a far walk into town with a push chair via the road. The other walking route into town is shorter but a lot of steps.

    9.2

  • Anonymous
      France
    April 29, 2014

    After a poor start they were very helpful and welcoming. Clean and functional place. Staff very friendly.

    No heating, made our own beds, had to wait for a few hours to be let in. Sound proofing is not good between apartments.

    5.8

  • Emília
      Slovakia
    April 23, 2014

    This place is very beautiful and romantic :)))...nice,nice,nice :)*

    9.2

  • Mirdzhalal
      Russia
    September 6, 2013

    It was a great holiday! We went to wonderful beaches of Pietra Ligure, walked in the city center. Because of convenient location we were able to visit the Cote d'Azur, go to shopping in Italy. The weather was great! In mornings and afternoons we swam and sunbathed in evenings we needed blankets because it was quite cold so we could relief and have a fresh breath and have a good sleep! The Residence is very convenient as it has its own swimming pools, parking and rooms with kitchens, there is also mini market by the reception where we could buy something for breakfast and good italian vines. The Residence is very clean and quite silent despite the fact that there were children and dogs. We liked special garden for children and special area for dogs. In the kitchen we had all necessary for cooking dishes we wanted to eat. The room was big enough for us five, we had 2 bedrooms with balcony and one bed in the kitchen-dining room. The staff was very friendly especially we would like to thank Mariangela for her readiness to help in every situation and to answer any question!!!

    Beach is not so near about 20 minutes walk from the Residence though it is close if you go by car and the parking by the beach is quite cheap, 1 euro per hour. There was a little light in the room. The nearest shop is in 15 minutes walk though there is mini shop by Reseption.

    9.2

  • Anonymous
      Switzerland
    July 31, 2013

    We had a very warm welcome with a bowl of fresh vegetable and fruits. All our expectations were fully met: Flexible arrival time, parking a.s.o.

    7.9

  • Anonymous
      Italy
    July 28, 2013

    Pretty close to Pietra Ligure

    The extra A/C cost was much higher than expected. The staff was pretty strange, seem little flexibel

    5

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