Residence Porta Al Prato

The location was good and the staff very helpful. Little touches such as free mineral water and Internet connection were well noted and the clean sheets were really clean

A minor issue with the bedrooms being partitioned by panels of only door height. As a result the light on in the sitting room area was just as bright in the bedrooms.

The hotel staff were very cordial and customer oriented.

I was surprised when i see that 1 hotel room consists of 3 other: separte bedroom, dining room and kitchen. In the kithchen there were everything available if you want to cook yourself. The hotel room had the atmosphere of home.

1. It appeared that there were no shampoos. However when I called to receptionist he brought me shampoos in 5-10 minutes. 2. No bathrobes and slippers :(

the apartment was spacious clean and well equipped, very good value for the price, a bit away from the centre but an easy enough walk or short bus ride

Good size accommodation for a family. Vert comfortable. Staff were very helpful

Renovated hotel with swipe card entry. The clean, crisp, white sheets were sensational. The reception staff were very helpful and it was great for us that everybody spoke English. The kitchen had only the very basics but it was great to have a fridge, hotplates and microwave to cook a meal. The washing machine & dryer was great too as we had been travelling for a few weeks by the time we got to Florence. The cold water dispenser in the foyer was great too. Bus service to the city centre across the street and return stop one block east. Walking distance from Santa Maria Nouvella train station. We had apartment overlooking busy street but no noise in room. Great value for money.

The area looked a little run down, but we walked to local restaurants and bus at night with no trouble.

The hotel staff were very helpful, even when language differences became a problem.

Limited hours during which the front desk was open.

The apartment was clean and in good condition, the kitchen furniture could be better maintained. They had milk, coffee sugar and water for the first night a nice idea, especially when you arrive late, parking was good. if you want space is a good option

The corridors were dark and need maintenance, the location is about 20 min from the main attractions, outside is not the best neighbourhood

Location was ideal to explore Florence. Good local amenities.

the rooms were spacious! the air conditioning was very good, and the kitchen has everything you needed for a self catering apartment.

Cleanness, near the train station. Friendly English speaking staff.

Bathroom. No bathtub which was okay but the shower booth needs curtains.

Hotel staff was accomodating with smiles. Rooms fit needs for a long stay in a city. Good location and good price.

Did not find pots or pans but everything else was there. Since we did not really need them, I did not ask for them and feel the staff would have found them for us.

Thought the hotel was perfect location for the centre of florence. It was an easy 20 minute walk right into the centre or you could catch a bus right outside. The apartment was a high standard and better to go self catering than pay for a lower star hotel which worked out more costly. I would definately reccommend it!