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Piazza Santo Stefano 1, Florence Historic Centre, 50122 Florence, Italy – Show map
Excellent location — rated 9.6/10! (score from 522 reviews)
Rated by guests after their stay at Residenza Castelli.
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1334 properties in Florence
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522 verified reviews
They speak your language!
Residenza Castelli's staff speak: Italian, English
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Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.
Express check-in/check-out, Ticket service, Luggage storage, Daily maid service, Fax/photocopying
Safety deposit box, Non-smoking rooms, Lift, Heating, Non-smoking throughout, Air conditioning
11:00 - 20:00 hours
08:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 522 reviews
Value for money
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Located along the Arno River, Hotel Bretagna is a historic building in central Florence, around a 5-minute walk from Ponte Vecchio and the Uffizi Gallery.
Score from 1463 reviews Very good
The Ambasciatori is an elegant hotel next to Santa Maria Novella Church in Florence's historic centre, 10 minutes' walk from the Cathedral. Its soundproofed rooms offer air conditioning and free...
Score from 999 reviews Very good
Centrally located, just a 2 minute walk from the Strozzi Palace and 5 minutes from Santa Maria Novella train station, Caprimoon provides a great value base in Florence.
Score from 117 reviews Fabulous
Grand Hotel Cavour has a rooftop terrace with views over Florence Cathedral. It offers a grand entrance hall with free Wi-Fi, marble floors and statues, and elegant rooms with air conditioning.
Score from 1493 reviews Very good
staff and facility
a little bit noisy in the morning
Everything. The welcome greeting when we arrived, help with our heavy suitcases on arrival and departure, the room, the little extras, the TV channels in English! Pamela and her team are perfect hosts. The location was an A+ rating for Florence, right at the old bridge. We would not hesitate to stay there again. We also benefited from an off season discounted rate.....look no further...we have stayed at a multitude of hotels, apartments and BnBs over the past 11 months, all over the world on every continent....this was the best value for money and the best stay. Thank you Pamela!
I really hated this so called hotel. First and most important of all: you can never find a sigle person from the staff besides the made, thats doesn't speak anything but italian. There is no recepcionist, and the owners only show up for collecting the money. Luckly, me and my boyfriend went out OK, but the room next door had a lot of problems. He was a single traveller and at night, when he was getting in his room, the key simply didn't work. He couldn't get in. There were no one from the hotel to help him, so he had to go down the street about 23h to find a telephone and call for help. The hotel doesnt't have a phone even in the reception -- doesn't make any sense, I know ! It was so unbelievable ! Besides that, a whole family that was suppose to check in at 20h didn't find anyone to the check-in and stayed out ! With 3 little kids ! Don't ever go here.
Location was amazing; room was clean, spacious, and well-furnished; staff was very friendly and helpful
Building is loud so bring ear plugs! Our shower leaked a little, but I think the staff will fix it right away
the location, the service and privacy
kindly check the shower drain
+ Amazing Location: right by Ponte Vechio + CLEAN room, towels and all was ready to go. + Cable TV, Wi-Fi (Free) + All Told: Excellent Stay in a clean, Safe Room. Thank You
Hotel is in very good location and hotel staffs are very helpful.
Fantastic location, friendly and helpful staff, very nice and clean room. Highly recommended and reasonably priced place to stay in Florence city centre. Really enjoyed staying.
Very well situated in the heart of the historical centre.
It is not properly an hotel and there is only a limited presence of the staff in the morning.
Location just next to the Ponte Vecchio, wonderful view to the street that leads to Ponte Vecchio and the bridge itself, staff very polite and helpful, although they are not there most of the time, they are available for anything you could need, especially since their office is just across the entrance to the building, rooms very clean, carefully selected amenities in the room, coffee and tea machine with wide variety of teas (and coffees), it is the perfect place to stay for few days exploring Florence historic center by foot , we would come here again definitely!
Wifi stopped working the first day we came in the evening, and it was not available until we left, two days after.
Good Location Staff friendly and helpful Tea kettle in room
No phone Small lift but that's Europe
I was not given accomadation at the property I was booked in. also was not informed about the change.Since i was going to check in at 8.30 pm ,an extra charge of 24 euros was demanded. No hot water in the shower for the entire stay. No heating in the room was started inspite of the request.Overall a bad experience. very high rate for that horrible place.
Fantastic location. Fantastic staff very accommodating to our needs and very helpful. Had a great stay here exceeded expectations! Definitely recommended.
The location was excellent (1 minute from Ponte Vecchio) although a little tricky to find even when we were nearly outside the door. We were moved to another building a few mins walk away, had a lovely big room, very clean, nice bathroom but small shower. The lady we met was very friendly and welcoming.
Thought it overpriced!!
We stayed in Residenza castelli this October for 2 nights. We asked for a quite room and so the staff gave us a room next to the actual residence in a quiter street (if I am not mistaken it was a room in another residence that belonged to castelli). Overall our stay was very pleasant, the location was in the center and a short walking distance from all the attractions. The internet connection was good throughout. The staff friendly and willing to help. The room decor was nice and the bed comfortable. Just to note there is no breakfast.
The room was just a bit dark but that is not really a critical negative. We didn't expect the staff to come in to clean our room (maybe our wrong assumption but this was not told to us in advance and as it is a residence we didn't know). We would have told them we are alright. Due to this we felt uncomfortable walking in to find our personal items were moved around.
Pamela was very helpful from the beginning of our stay, and Joe came to our rescue when we needed his help parking our rental car on the way out...I hope to return soon...Frank Pomponi
Extremely small room for sky high price!!
Location was great, friendly & very helpful staff
Elevator was not operable
durning the night somebody tried to ' visit' us uninvited....not pleasant at all to wake up of a sudden while your door is tried to be open...so they should work more on the security
This was a great stay, three nights in a great bed, wonderful staff and the best location in Florence
Friendly, responsive staff. Clean, comfortable room. Great location to sights near Duomo, south of the Arno, within walking distance of major attractions. Safe, secure location and building.
Noise (people talking mostly) in the square below at night can be loud.
Only a few feet / meters from Ponte Vecchio Bridge Staff exceptionally nice, Pamela very friendly person Close to just about everything that you want to see and do in Florence
perfect location, very nice,cozy and very clean room. Excellent Wi-Fi
Saff very friendly but not allways there
Small but functional room. Snacks available in the room.
Room #1 is on the main street and was noisy til the wee hours.
The location was amazing. Pamela and Margherita were fantastic and very helpful. Loved the room. I would definitely stay here again.
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