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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

Ponte Vecchio (0.1 miles) Piazza della Signoria (0.2 miles) Palazzo Vecchio (0.2 miles)
Show map Residenza Castelli

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Newest reviews for Residenza Castelli

  • Anonymous
      United Kingdom
    August 31, 2014

    Lovely room with a view, very near uffizi gallery and all attractions. Staff very friendly and helpful.

    9.6

  • Christina
      Cyprus
    August 20, 2014

    Fantastic location. Right next to the center of Florence and at the same time very quiet. Room relatively small but in good condition and modern. Very good wifi. Shower was perfect with hydromassage and music functions. We had a wine as a gift for our honeymoon. Very friendly staff. Good value for money. We will definitely stay here again in our next trip to Florence.

    Bear in mind that there is no 24 hour reception and all rooms were part of one larger apartment with limited sound-proof, but this was not an issue as everything else was great.

    10

  • Chelsea
      United States of America
    August 17, 2014

    The staff was so friendly and helpful. The room looked recently updated and was extremely clean and tidy. I would recommend this hotel to anyone staying in Florence!

    10

  • Karen
      United Kingdom
    August 17, 2014

    Tricky to locate initially.

    9.2

  • Shaikhah
      Saudi Arabia
    August 16, 2014

    The friendly receptionist Margaritas.. She is soo helpful and always help people and any time and she is reachable Always. And always smile :).. It is so clean and the decoration is modern.. They provide us with snacks.. WiFi signal is strong anywhere in the hotel.. And only 5m from ponte vicchio

    - no thing specific..

    9.6

  • Vasiliki
      Australia
    August 15, 2014

    The staff were the best we have ever come across. Thank you so much for your care and food recommendations.

    10

  • Anonymous
      Canada
    August 5, 2014

    Great location, quiet and very clean. Would definitely book again.

    9.2

  • Dennis
      United Kingdom
    July 31, 2014

    Extremely clean, modern and large room and helpful friendly staff and the location excellent next to the Ponte Vecchio Bridge Would recommend and stay here again.

    Nothing.

    10

  • Russell
      Australia
    July 26, 2014

    The location really cannot get any better for the price. Our check-in was conducted by a very friendly, very helpful member of staff. Modern fixtures and furnishings in bedroom and en-suite. Very clean. I highly recommend this property, we stayed in one of the upper back rooms away from the main street.

    10

  • Ian
      United Kingdom
    July 25, 2014

    Superb location, a fantastic base to explore Florence. Staff friendly and very helpful.

    8.8

  • Filiz
      Turkey
    July 19, 2014

    It was like you were at home with your friends, very friendly and always smiling people, like Gio, Margherita and very friendly guy who did our check out and helped us..

    Bathroom could be a little bit more bigger :)))

    7.9

  • Dimi
      Australia
    July 15, 2014

    Perfect location, great hosts , clean and easy to find in the heart of Florence . Highly recommend as it is central to all major highlights- ponte vetchio , duomo , museum and great places to eat. The owners helped with good places to eat and shop.

    9.6

  • Shamini
      Australia
    July 14, 2014

    The staff were exceptionally helpful & friendly.

    6.3

  • Irvine
      New Zealand
    July 14, 2014

    Loved the location - a few steps away from the Ponte Vecchio & close to the Uffizi Gallery & lots of restaurants & shops. Room was nicely decorated & fresh. Only downside was a very noisy air conditioner but was very thankful for it as it was very hot!

    10

  • Anonymous
      Saudi Arabia
    July 13, 2014

    Location

    Furnature

    7.1

  • Brandi
      United States of America
    July 13, 2014

    Having called Florence home for a few months, when it came time to move out of my flat I wanted to find a place to stay that was convenient and modern. Residenza Castelli was just that. Although, really no area of Florence is inconvenient since the city is so walkable. This hotel is situated so close to Ponte Vecchio I could see it from my window which gave my sister a feeling for what Florence is all about. Staff was very helpful. Most shocking thing to me was the fully stocked mini bar for your use free of charge. Would highly recommend this place to anyone- but do me a favor- dont worry about "quiet" rooms. Ours overlooked the street and while it had minimal noise at night with the window shut, when you opened it you got to experience what makes Florence so amazing- it's people!

    9.6

  • Faizah
      Singapore
    July 9, 2014

    Excellent location. In the heart of all attractions that Florence is famous for. Helpful and friendly staff Pamela, Margharita and Lorenzo. Went the extra mile to assist as I had an accident while in Florence. Although the room was a little small, it was very comfortable, clean and well appointed. Complimentary snacks and drinking water.

    Toilet is a little small.

    10

  • Jaco
      Netherlands
    July 3, 2014

    An excellent location right in the centre of Florence. The services of the staff were more then friendly: she friendly guided me to the parking garage just around the corner and picked me up. Services optima forma.. Thanks.

    10

  • Anonymous
      Germany
    June 30, 2014

    The staff was very friendly and helpful. We arrived by car and they suggested a garage that was nearby. The location is right in the centre of Florence and thus very close to all attractions.

    It was a bit hard to find by foot. Even though the garage was very close, we did need quite some time to figure out where it is. The shower was ok but could need some more cleaning in the corners and at the bottom.

    7.9

  • Wing
      Hong Kong
    June 28, 2014

    Good locAtion. Very helpful staff. Very neat room.

    7.5

  • Naveed
      Canada
    June 20, 2014

    Contemporary styling, good use of the space. Staff was very friendly and polite.

    The fact that there was no sign of the hotel. It took us almost 30 minutes just to find out the place even though we passed the same location multiple times. Signs should be prominent enough to identify the residences.

    7.5

  • Samantha
      United Kingdom
    June 19, 2014

    Fantastic location, beautiful room

    8.8

  • Debra
      Italy
    June 17, 2014

    The location is great. The staff were great.

    9.6

  • Mark
      United Kingdom
    June 16, 2014

    Perfect location, right on the Ponte Vecchio, tucked away in a little courtyard, right next to everything you could wish to see. The staff were so helpful and so friendly and made our stay a dream. We will be sure to return.

    10

  • Linda
      United States of America
    June 15, 2014

    The location was one street away from the Ponte Vecchio Bridge, but away from the crowds. Fantastic food store, next door, with tastings and food gifts to bring home. Best pillow I ever slept on. Mattress was fine. We had free access to the foods and drinks in our room's refrigerator because breakfast wasn't served. Good room amenities. Umbrellas available to borrow. Candy bowl on concierge desk. Best of all, was our manager Lorenzo. He double checked our train schedules (train reservations filled up early), plans and printed out information for us. He especially came through for us the day before we planned on visiting Florence. It seems there are frequent train strikes in Italy. We left Cinque Terre a night early because of the next day's strike and Lorenzo found us a hotel room elsewhere because his hotel was full. He was so gracious and helpful throughout our stay, which was not our general experience.

    Wifi wasn't consistently strong. I would have preferred more lighting in the room.

    9.6

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