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Via Borgo San Jacopo 33, Palazzo Pitti, 50125 Florence – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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92 verified reviews
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Residenza D'Epoca San Jacopo's staff speak: Italian
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Free! WiFi is available in all areas and is free of charge.
No parking available.
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
12:00 PM - 8:00 PM
8:00 AM - 11:00 AM
Children and Extra Beds
All children are welcome.
Free! One child under 3 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Residenza D'Epoca San Jacopo accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 92 reviews
Value for money
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The a/c didn't work, terrace door wouldn't shut completely, owner spoke no English, would not call us a taxi on the day we left. Entry hall lighting bad, we called the number on our reservation 3 times no answer, the owner finally came down on the elevator. Did not say anywhere that we needed to go up to the 3rd floor.
1. Attraction places are quite nearby with walking distance. 2. 15 to 20 minutes walking distance to Firenze S.M.N train station.
1. Staff 100% can't communicate in English (only know word 'document', which refer to your passport) 2. Hostel is hardly to find (didn't mention clearly which name to be press before enter the main door) 3. Key door hardly to use on room and toilet as they use key with prison key shape. 4. Hard to find cheap Halal & Moslem meal in nearby.
We arrived after 8pm facing the closed door. We were so lucky to meet her on the street later otherwise we had to find another hotel after reading all the comments above. Thank god! It was the lucky day! So strong recommend to arrive before 8pm and call her in the front door. And the room is very closed to the old bridge.
The old lady is nice but can't speak a word of English. So get mentally prepared. And this hotel is also paid by cash only.
Hotel is run by a lovely woman. Speaks no English so hopefully you can speak some Itailian.. We had to use Google Translate with her on occasion. Rooms are nice, they are all shared bathroom but for value of money, its what you expect. Location is fantastic! I would recommend this place purely for location as its right in the centre of everything without being too noisy. Highly recommend Gustos pizza round the corner who also do takeaways.
Bathroom was a bit below standard of cleanliness and shower wasn't great but don't let that stop you as location makes up!
Terrible! The hostess of guest house spoiled the entire stay and all impressions of Italy. On the first day our room was rented to other travelers and we had to spend the whole evening in search of accommodation. The next day hostess brazenly demanded to pay the entire booking period despite the fact that we spent the night at another hotel for the double charge! She really insisted on it until I called the police. Awfully dirty bathroom, the shower was broken, was not even a hand soap!
Friendly hosts - more like a b&b than a hotel
No wifi really, hosts spoke no English at all. Added a tourist tax to my bill.
We just had to cross the bridge to get to the fashion district and the train station is approx 15 mins on foot. Halal food is rather far but it's not too bad.
There should be free wifi but we could only get access on the first day; that too only from the lounge area then the next day it wasn't available at all. The host only spoke italian and we were lost in translation..
Location - living in the centre of Florence, 5 min by foot from Pitti Gallery, Arno river and Ponto Vecchio is an exciting... Privacy, flexibility, independence And above all - Stefania and Peter are very kind, friendly and very nice people!!
Could not book a taxi to the airport neither beforehand nor 30-15 min before leaving hotel for the airport... very stressful actually, when you have to rely on occasion to catch a taxi on the empty street at 4am...
Owners, they are awful. We had ti arrive about 22.00 so that we wrote when booking. Also we called them many times before arriving. But they speek only italian, so they just didn't talk to us. We found a women who talk italian and she told them when we will arrive. Owners said ok, they will wait. We even sent email regarding our arrival time. Guess what? Nobody was waiting for us. Good people who lived in the Residenza let us in, we found our room by ourselves. One of the owners arrived only by midnight.
Position - right near the Ponte Vecchio Old building with lovely wooden ceilings Large rooms
Staff - the elderly lady that ran the place didn't speak a word of English which was quaint and charming in the beginning and then annoying and frustrating when she put me in a room with no bathroom for the first night (even though I had paid for one). Being ripped off - she charged my friends 12 euros tax each when they arrived on the second night, even though I researched it and it was supposed to only be 4 euros each. As I couldn't communicate with her at all, I didn't even bother trying to get the money back. Breakfast - I missed breakfast on the second morning as I was packing to check out (it was really not worth waking up for) and tried to help myself to a cup of tea a little after 10 am. The elderly lady came running into the room and said, 'no!', her only English word, so I smiled and left it, but I didn't leave with a very good impression. Shared bathroom - I did have a giggle when the plastic sliding door of the shower almost collapsed as I tried to slide it closed. My room was directly opposite the communal room so not much privacy - everyone got to see me in my pjs. Noise - both rooms were incredibly noisy. Not good for a light sleeper.
Authentic old interiors, nice look and feel. Friendly italian hosts. Crazy WiFi password! Old town, very close to the heart of Florentia.
It is an apartment in old florentian house. Hard to recognize: ring the first left button on the door and say "Hotel, hotel", then go to the 3rd floor for a reception. Only italian language (it was hard but nice afterall). Absolutely no parking places in the area. There is a garage nearby for 34 eur a day. Host suggest to print a booking confirmation, put it under windshield to become a 'rezidenca' and take residenca place on public parking. You may do this on your own risk. Someone will not like noisy street. Slow WiFi, only on the lobby.
The staff farly.
Wifi and air conditioning were not running well. They do not accept credit card
The location is excellent, really close to Ponte Vecchio and its right by the city center. The bed and the room was clean.
The staff (two people - an elderly couple) does not speak any English, so it was a bit hard to communicate with them, though to be fair they where nice. When I booked a room it was not mentioned that its with shared bathroom. We had a room that was facing the street. The windows were closed but we could here everything that was happening on the street - eventhough we were on the 3rd floor. In the evening and during the night it can get very noisy - but that might be a trade off for being in the city center. Breakfast is pretty poor selection and not the best quality (toasts, some jam, etc.). Also they are not really flexible if you want to check in maybe later - after 8PM. Hard to discuss and let them know in advance, since they dont speak English.
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