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Property Highlights

Places of Interest:

Via Dè Tornabuoni (0.2 miles) Santa Maria Novella (0.2 miles) Strozzi Palace (0.2 miles)
Show map Residenza Fiorentina

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Newest reviews for Residenza Fiorentina

  • Akshay
      India
    September 11, 2014

    Excellent Location,clean rooms,wifi and good breakfast.

    Shower cubicle is very small

    8.8

  • Gulnara
      Azerbaijan
    August 30, 2014

    Perfectly friendly staff, great sized room, lovely looking inside entrance and fantastic central location,very good breakfast, room was clean Would recommend to anyone.

    10

  • Anonymous
      Philippines
    August 29, 2014

    Location was great! Very near railway station also near a lot of restaurants. Just walking distance to the tourist spots. Breakfast has good choices of bread, ham, eggs and lots of jam! WiFi is fast. Beds look clean and restroom is spacious. Very good place to stay at!

    10

  • Anonymous
      Israel
    August 29, 2014

    Location is great, very friendly staff

    The air-condition was too week in our room and when it was really warm, the room wasn't cool enough.

    9.2

  • Peter
      Australia
    August 17, 2014

    good location , nice room but we had one really hot night and aircon didnt help, next night was fine. friendly staff, great location

    8.8

  • Boutros
      Qatar
    August 15, 2014

    The staff made our stay amazing. Kelly was an absolute delight! The older lady at the reception desk was adorable. The rooms were impeccable. An excellent service all around!

    Nothing whatsoever.

    9.6

  • George
      Greece
    August 13, 2014

    The staff of a hotel are the fundamental hotel experience for me. Aside from the practical criteria one might expect from a quality hotel, the staff can give a hotel a personality and make a good experience unforgettable. Stephanie was an example of a staff who happily walked that extra mile, offering friendship, conversation, visitor information and her own personal enthusiasm about the experience of visiting Florence. Congratulations to upper management for finding such expert, charming staff. My wife and I felt perfectly at home with the Residenza family.

    No comment

    9.2

  • Joseph
      United States of America
    August 12, 2014

    Proximity to the Duomo, Ponte Vecchio, and museums. Helpful breakfast staff. Good sized room, and clean. Quiet, despite our room being adjacent to the breakfast room.

    Impossible to find, especially since Google maps puts it on the wrong side of the street. Plus there is a tiny brass sign with the hotel name with a button. Pressing the button opens a gigantic door, but when you enter the foyer, there's no indication of where the "front desk" is. Needs more signage. Not enough toilet paper. Our family of 4 ran out twice in 3 days. And no facial tissues, so we used the t.p. No parking, and you had to use the privately operated parking garage a few doors down, for I think 26 Euros/day. Wifi worked, and was free, but the connection was week and intermittent.

    7.1

  • Catherine
      Italy
    August 10, 2014

    Great selection at breakfast. Staff friendly and helpful.

    10

  • Natalia
      Canada
    August 9, 2014

    The hotel is a 5 minutes walk from the train station (if you know which way to go). Also, a 5-7 minutes walk to the Points Vecchio, Ufizi gallery. Duomo and Piazza de la Republics are also walking distance. Staff is nice. Room (303) was spacious and clean. Quiet hotel in a central location. Cannot say anything about breakfast as we missed it on both days we were there :) Would definitely recommend this hotel.

    Shower was very small Door slamming in the morning by other guests which of course is not the hotel's fault.

    8.3

  • Royland
      Bermuda
    August 6, 2014

    The decor in the entire facility including luxurious sitting rooms, the rooftop terrace and hotel rooms were all beyond expectation. The staff were both professional and personable in every way. Felt more like a 4 or 5 star hotel. 13 hotels in 7 countries over six weeks - this was the best.

    Nothing.

    10

  • Anonymous
      Cyprus
    August 3, 2014

    Rooms were very new and clean and staff helpful

    Hotel very difficult to find as not a proper hotel building but a second floor apartment. Characterless rooms and decor. The rooms we were given were extremely small even though we booked 4 months in advance.

    7.5

  • Valentina
      Russia
    July 30, 2014

    We should noticed that staff`s attitude to the guest was unkindly and frankly indifferent. Speaking about room quality can mention the following points: dirty bathroom (for example, toilet pan is never been washed!), shower cabin has an inactive drain: water always flows out from cabin. The bottom of shower cabin cracked under steps, the head of shower was broken. We stayed at room for four persons, but, to our astonishment, there is only one switch socket. TV did not worked. The breakfast can be described as very scanty: tray for food is not replenished. At the beginning of breakfast to guest was suggested five piece of ham. You can imagine how quickly it ends. A fruits is served one time per three days. Pillows in the room were skinny and uncomfortable. There is not a lock box in the room but only at reception. In addition we had to wait of occupancy on two hour longer than it was announced, despite on, a cost of fist night was withdrew from account over period of three days.

    3.3

  • Matthew
      Canada
    July 29, 2014

    Walking distance from the train, saved us from getting a taxi. Huge suite with large bedroom, enormous sitting room and a giant bathroom with modern fixtures and double sinks. The staff were so friendly and helpful and we felt like we were treated like royalty. Beautiful garden area for breakfast and food is made to order. With all this, the price was amazing as well. If I return to Florence, I will be staying here every time!

    Not a thing

    10

  • Ian
      New Zealand
    July 27, 2014

    Handy to train station. Friendly and helpful staff. (English spoken). Clean and tidy. Nice breakfast.

    Nothing negative

    8.3

  • Anonymous
      United States of America
    July 26, 2014

    The wonderful staff at Residenza Fiorentina was incredibly friendly, knowledgeable and helpful. We loved the location of the hotel (central but quiet) and the delicious included breakfast helped get each of our days off to the right start. Highly recommended hotel.

    The air conditioning in our room was a bit underpowered. Also, while not an issue for us, the flights of stairs from the lobby to rooms could be an issue for some travelers.

    10

  • Ugur
      Netherlands
    July 26, 2014

    Feel lika a Queen!!!! Thank you frederika xxxx we will Come back

    Nothing!!!

    10

  • Edmund
      United Kingdom
    July 21, 2014

    It was only 10 minutes from the railway station, and a further 10 minutes took us to all the main attractions so location is great. Finding it wasn't easy, we went up and down the street, - so look out for the number, 12 you'll find a small plaque with a doorbell, - ring that and the two large doors will swing open leading you to a large hallway with a few stairs at the end ( a little adams family style). You then take the lift to the 2nd floor, push the lift door open and you are into reception. Clean comfortable space, excellent breakfast, staff available 24/7, and they are so helpful. Lots of great restaurants and bars within 5 minutes.

    we were in room 306, which seemed a small room, with a small bathroom. definately a tight one person shower. It wouldn't stop us going back .

    8.8

  • Anonymous
      Russia
    July 21, 2014

    Location of hotel is very good. The personnel was nice and helpful, the room small but very nice and clean, reach breakfasts

    8.8

  • Michel
      Canada
    July 18, 2014

    Good place to stay near car rental, train, river,..., large room, very good bed. Excellent staff. Breakfast ok.

    10

  • Eliahu
      United States of America
    July 17, 2014

    Location was fantastic. Room was huge. Internet - both wireless and wireline - very good. Coffe, cakes and more - 24/7 Furnishing was modern and very comfortable. Breakfast was great with fresh eggs - made to order.

    Shower was a bit of a downer... water was just pouring out and flooding the room so we had to be very careful.

    10

  • Man
      Hong Kong
    July 17, 2014

    The staff are all friendly. The older lady in the breakfast room is very attentive to our need. The room is very spacious and clean. Breakfast is also great with green salad. Very close to the train station and there is also self service laundry just around the corner of the street.

    Nothing

    9.6

  • Anonymous
      United Kingdom
    July 15, 2014

    The hotel is in a really good location. The room was clean and spacious. The breakfast was nice.

    The lady serving breakfast was a bit intrusive and rude at times.

    6.3

  • Michael
      Austria
    July 14, 2014

    Competent, helpful and extremely friendly staff. The charming ambiente of an old palace with modern rooms and facilities. Teas and coffee available all day. Excellent buffet breakfast with freshly baked cakes every morning. A nice roof garden for lunch. Only 10-15 min walk to all major sights of Florence and only 10 min from the airport bus terminus.

    The rooms are rather small but well equipped.

    9.2

  • Anonymous
      Puerto Rico
    July 14, 2014

    Great location near the train station. Friendly and helpful staff. Very clean room. The breakfast was very good and they have gluten free options. The air conditioners in the rooms were not working very well.

    9.2

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