Residenza Cannaregio  

The staff were fantastic. They spoke English which made it very easy for us. They gave us great tips for places to eat and see. They booked water taxis for us. The bar was open until late and the bar staff were great too. The hotel is in a quiet area which was nice...not too close to the noisy restaurant hub of Venice but only a 15-minute walk away. The room was modern and stylish and great value for money.

This was our first visit to Venice and we thoroughly enjoyed it. The hotel was beautiful inside, very well looked after and the staff could not be more helpful. You need to do your home work before you go to venice as finding your way around to start with can be a little taxing. The hotel is very easy to find from the water bus. The breakfast in the hotel was great. The hotel is about a 25minute walk from St Marks square, which we found good as we liked the walking and down the picturess roads and small walk ways. Depending on your age and mobilty depends on if you want to stay here for access to the main areas. We would definately recomend this hotel should anyone wish to visit Venice. *****

The staff at the Cannaregio were extremely helpful and the accommodations were very clean, quiet and comfortable. It is about a 10 minute walk from the train station. The hotel is in a quiet neighborhood away from touristy areas so you are not in the heart of Venice activity. Not necessarily bad, as you can catch a "bus" (boat) nearby, a private boat taxi or put on your walking shoes, but the location is something to be aware of if you'd rather be in the midst of the hustle and bustle of Venice. We chose it to be within walking distance of the train station and it was a good choice for us.

The staff were helpful, friendly and efficient. The hotel is in a great location, quiet and away from all the crowds.

Staff were amicable and friendly following a dispute about the lack of restaurant. Please see notes as i would like a reply.

The hotel is advertised on this website as having a retaurant. We travelled with a 10 year old, who gets tired in the evening, and we specifically look for a hotel with a restaurant so we do not have to go out to eat in the evenings. When we arrived, we were told it had been closed for a year. We were very upset as this was whi we chose this hotel. The price reflected this convenience, without this feature i feel it was expensive and we would not have book.

We rated this hotel as a 4 stars although it is a 3 star hotel. Rooms were beautiful, new, clean and super big with a mezzanine. Hotel staffs were super friendly and hotel reception is grand (trendy). Will definitely go back to this hotel. Highly recommended.

You need to walk for 10 to 20mins to the Water bus stop "transportation". Good for us, as our kids are teens. Not so suitable for family with elderly parents in their 60s and above.

The staff were so helpful from the minute we walked in the door. They immediately pulled out a map and explained the best way to get around and what to see in our limited time in Venice. Breakfast was as good as any I have seen in a 5 star hotel.

Location, historic building, value for money

Perfect location in one of the few truely residential neighbourhoods of Venice. The environment offers the atmosphere one wishes to taste when visiting this fabulous town whilst there are few tourists. The rooms (I had a double room) are nicely furnished and well-equiped, the hotel staff is friendly and helpful. It's a short walk to the railway station and also nearby one of the boat connections to the airport. Still the main attractions are not far. Don't know the prices in the high season, but in November the value for money is absolutely excellent, given the average room prices in Venice.

It had a family room and excellent breakfast with very helpful staff in the breakfast room (our children had allergies)

Our rom was a bit dark even with all lights on. The website said that toys would be provided but there weren't any. The telelvsion was very difficult to work out and there was no telephone to ring reception and ask for advice.

The room was great. We were actually upgraded (for free) to a 2 floor loft-style suite. The room was comfortable and quiet. The facility is clean, new-looking, and an easy walk to water-bus stops for all areas. There is a cozy bar to relax at, and an abundance of food and drink options nearby.

No free Internet (but we knew this when booking) & the restaurant is only open seasonally for dinner. It was, however, open for (free/included) very nice breakfast.

Clean, location good helpful staff

Bar a bit small