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Piazza Ricasoli 19, 55100 Lucca, Italy – Show map
Excellent location – rated 9.4/10! (score from 325 reviews)
Rated by guests after their stay at Hotel Rex.
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315 properties in Lucca
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Hotel Rex's staff speaks: Italian, French, English
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Food & Drink
Bar, Breakfast in the Room
Free public parking is available at a location nearby (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Shared Lounge/TV Area, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, Air Conditioning
Italian, French, English
2:00 PM - 11:00 PM
7:00 AM - 11:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 30 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 325 reviews
Value for money
Show reviews from:
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Score from 881 reviews Wonderful
Easy walk into the city, convenient parking (a big plus, as we had a hire car), and right next to the train station for a day trip to Florence. Lovely staff and the tea/coffee in the room is a treat for an Italian hotel. Breakfast was well above average.
Nothing. Would happily stay there again.
Great location - across the square from the train station and across the street from the wall and the entrance to the old city. Wonderful and very helpful staff
Literally steps away from the train station & only a few hundred yards from a gate into the walled city of Lucca. Friendly helpful staff. Clean comfortable room & surprisingly quiet since our room faced the street & the train station. Breakfast was substantial with good variety.
Location Good room size Private parking Staff Comfortable bed
Some traffic noise but not enough to disturb
The location of the hotel is excellent. It is near the train station and near a major gate entering the walled city of Lucca. The staff is very friendly and helpful. The night clerk speaks very good English and all of the staff makes a sincere effort to understand their guests and provide excellent service. Breakfast was more than adequate. Each morning we asked for cappuchino and received it quickly - full strength and wonderful foaming milk. We spent four nights there and would do it again.
The rooms are small even for Italy and need some updating. The bath room shower was right near the sink with about 10 inches between the sink and the shower door. It was tight. Nothing major was wrong with the hotel just a few minor issues.
The family who manage this hotel are like your own, warm and helpful. Giovanni, Danela and Valentina. This hotel is perfect for anyone driving or arriving by train. Minutes from the wall. It is right next to the train station but we never heard a train.
The staff was very helpful and kind
The beds were the hardest,old school Italy.
Easy to find and access by car, with parking available. Close to Porta San Pietro and the centre of Lucca. Exceptionally friendly staff and comfortable rooms at a good price.
Location excellent; staff friendly & helpful; breakfast excellent
Bedroom rather cramped & stuffy; airconditioning & window fastenings not working
It's right next to the train station and also within walking distance to the old walls entrance. Staff is very friendly and provided us with very good restaurateur recommendations. Wifi connection is strong and steady. Clean room and strong shower hose.
Parking right outside of hotel . Helpful and friendly staff . Able to walk into old town as right next to entrance .
Perhaps breakfast could be improved . Big choice at the expense of quality . Having just spent 3 nights travelling across France the Rex could learn a few things re breakfast !
Have just had a great holiday in Lucca staying at the Hotel Rex. Very convenient location near to the town wall and railway station.. Rooms were very clean and spacious but the staff make it outstanding.. Nothing was too much trouble for them. There were seven in our party and Pietro at reception was brilliant at recommending and even booking restaurants. Valentina went to no end of trouble organising trips for us and finding out information. I have taken parties abroad for the last ten years and this is the most helpful and friendly hotel we have ever stayed at.
A very minor point: no cooked bacon for breakfast!
Next to the Station, so easy to get to and handy for side trips to Pisa etc.. Just outside walls of old town.
A bit of a walk to find restaurants to eat at of an evening
The evening porter, Piero, was extremely helpful and very friendly, giving us recommendations of places to go in his home city. Daytime staff were also friendly and pleasant. Very convenient for the station and access to the old town.
Lady doing breakfast was helpful and friendly. She is an asset to the hotel. So close to railway station. Room was roomy for Europe.
Just 100 yards from the station and two minutes into the walled centre of Lucca.
- location (close to the historical centre and with parking option) - room was very clean and filled with all the necessary facilities - staff was over the top helpful and friendly
Location just across the road from the station. Friendly excellent service from the whole team. They were well informed and helpful and spoke great english. The room was very clean, facilities great and had a good nights sleep.
Cant think of anything.
The staff in the hotel were friendly,accommodating and knowledgable about their city. We felt like family, very comfortable and happy.
Nothing negative, all good.
Hotel Rex is in a great location outside the walls of Lucca. The staff were very helpful and even got up early so we could have breakfast before we left for the airport. I would recommend Hotel Rex to anyone with a short stay in Lucca.
Location, good facilities and parking, all at a reasonable price.
Family run hotel, very friendly, rooms a bit dated and shower very small. Excellent location, just outside city walls, breakfast good and hot coffee which was a bonus
Ideal location for the walled city of Lucca. Parking facility and a very friendly and comfortable hotel
Wish we could have stayed longer. Definitely will on our next visit.
Too close to the gelato next door - we could not resist it!!!!
large room, fabulous location, friendly staff, good breakfast
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