눉The hotel was modernised about 10 years ago and very good job was done. However, the "hot" water was never more than tepid, no good for shaving or bathing. Our complaints were met with indifference and the startling claim that water was already 60 degrees! It wasn't. It was about 30 degrees.
There were other problems with the room such as a non-working security lock on the door, a room safe that was not bolted down, so could be simply lifted and taken away, a leaking shower, an uncomfortable sofa, etc, etc.
These problems could be easily fixed with a little money and a much better attitude.
눇We had room 5, which is a "suite", i.e. four rooms comprising bedroom, bathroom, dressing room and lounge.
It has magnificent views over Lake Maggiore and a balcony where we could sit, drink wine and relax.