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Recently booked in Florence
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Best Western Hotel RiverLungarno Della Zecca Vecchia 18, Santa Croce, 50122 Florence (Show map) Good, Score from 67 reviewsThis late 19th-century building is set along Arno River, just off Piazza Santa Croce and a 10-minute walk from Ponte Vecchio. The hotel offers free Wi-Fi and a 24-hour reception. Rooms at Hotel River are decorated in a classic style, with parquet floors and wooden furniture. Each room features a satellite TV, a private bathroom with shower, and individually controlled air conditioning. Breakfast at the River is a varied buffet. Guests can also enjoy relaxing in the bar, TV room or on the terrace overlooking the Arno. Hotel Rooms: 38
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Total Hotel Score:7.7
Based on 67 reviews Guest reviews are written by our customers after their stay at Best Western Hotel River. |
Score breakdown
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Score filter |
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Gosling
dartford kent,
United Kingdom
5
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We enjoyed the self service breakfast and being able to sit on the terrace in the evening. But we had a very poor view from our window in the room. We also got bitten a lot by something at night something flying around in the room, but I suppose that was because we had the window open. The staff were helpful and we enjoyed our stay at the Hotel River overall.
1 of 1 people found this review helpful, did you?
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6.7 |
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Anonymous
Hong Kong
5
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Requested river view room on high floor during booking at Booking.com. However, after my credit card was charged (by the hotel directly) the hotel staff said on our arrival that our request could not be fulfilled. The hotel staff were dishonest - they should have rejected or responded to our booking instead of charging my credit card account !!! We finally got a room on upper ground floor (so called 2/f) - the hotel staff said it was the highest floor we could get. Hotel staff are in general rude to Asians.
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4.6 |
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Maria
Sofia,
Bulgaria
5
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Excellent location, especially if you are planing to attend at the Firenze Marathon - it starts practically in front of the hotel. It is very close to the most site seeings as well. Clean room, friendly staff. Breakfast is a little bit basic, but has the most important things. Our room was a little bit small, but I guess it is a common problem for all hotels in the historical center of the city.
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9.2 |
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Anonymous
Canada
5
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Location, brakfast, gaand patio. The rooms are a little dark
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8.3 |
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Colin
Bristol,
United Kingdom
5
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It would be ok if we had payed to stay in a 3 star hotel We booked it thinking it was a four star hotel it is no more than a standard 3 star. The breakfeast is very basic and there is no WiFi except in the hotel lobby.
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5 |
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Cynthia
Plantation,
U.S.A.
5
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The hotel location was great. Located on the Arno, it was within walking distance of many attractions, museums and restaurants. I really liked the convenience. Hotel clerks were not very helpful and were stuffy. Breakfast was decent. Free parking is available out front if you were lucky to find a spot. Compared to other hotels in same area, it was a decent value. Roof sprang a leak during a heavy rain. Dripping water woke us up!! Not a big problem but definitely a surprise.
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7.5 |
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Ana
Miami,
U.S.A.
5
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Triple room was ample, with nice remodeled bathroom. Also appreciated being accommodated with early check-in. I have no complaints. Good value for the money.
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8.3 |
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Athanassios
lefkas,
Greece
5
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Friendly and clear.. Poor breakfast..
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9.2 |
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David
Peterborough,
United Kingdom
5
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Cleanliness and location Staff seemed reluctant to assist although they did but begrudgingly at times. The hotel offered nothing to rave about but also nothing to warrant a full blown complaint. Average accomodation at an average price.
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5 |
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Anonymous
Belgium
5
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The friendly entrance and the fact that they always wanted to help you if you had a question
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7.5 |
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Shane
Calgary,
Canada
5
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Great staff, particularly Tomasso, who was extremely helpful Small showers
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8.8 |
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Claudia
albano laziale,
Italy
1
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La vicinanza con il centro della città Il prezzo potrebbe essere più accessibile
1 of 1 people found this review helpful, did you?
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10 |
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Michele
monza,
Italy
1
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personale incapace e maleducato
1 of 1 people found this review helpful, did you?
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4.2 |
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Pietro
cecina,
Italy
1
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la terrazza sul fiume, la posizione, la facilità di parcheggio l'odore/profumo delle camere, le camere con poca luce, la colazione entro le 9.30, meglio alle 10.00, la colazione appena sufficiente.
1 of 1 people found this review helpful, did you?
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6 |
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Paolo
cosenza,
Italy
1
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Quasi tutto, soprattutto il clima caldo e accogliente
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8.8 |
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Claudio
sorrento,
Italy
1
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Ambiente, pulizia, professionalità personale, rapporto qualità prezzo
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10 |
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Pauline
Bure,
Switzerland
1
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Le personnel était très sympa, la terrasse sur le toit est très agréable. Nous avons bien dormi, le déjeuné n'était pas extraordinaire mais très correcte.
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8.8 |
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Giuseppe
ROMA,
Italy
1
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Hotel pulito e confortevole, spazi troppo essenziali considerando che era una camera superior.
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8.3 |
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Anonymous
Italy
1
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Ottimo hotel, posizione centrale, possibilità di parcheggio, ottima pulizia delle camere e dello staff. Molto consigliato
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8.8 |
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Lucio
carate brianza,
Italy
1
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Bella camera vista Arno, spaziosa, l'hotel è in ottimo stato di manutenzione e molto piacevolmente arredato, gentilezza reception Al di fuori della colazione non si può avere un toast, un panino o simili e nelle immediate vicinanze non c'è un bar
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7.5 |
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Antonio
Palermo,
Italy
1
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Pulito e carino. Personale cortese ed efficiente.
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9.6 |
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Vincent
Neufchâteau,
Belgium
1
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La sympathie et la disponibilité du personnel, les petits déjeunés variés, la proximité des endroits touristiques et des restaurants, la facilité d'accès (arrêt autobus à côté), le vue sur l'Arno et les alentours. La pression de l'eau dans la salle de bain était insuffisante et la proximité de la chambre voisine séparée uniquement par une porte condamnée réduisait un peu l'intimité et accentuait le bruit des voisins.
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8.3 |
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Andrea
Sala Bolognese Bologna,
Italy
1
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Professionalità del personale
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8.1 |
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Anonymous
Netherlands
1
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ontbijt, hulpvol personeel televisie was vervangen tijdens mij verblijf. Dus er waren vreemde mensen in mijn kamer, en ik was niet vooraf geinformeerd internbet verbinding was min of meer waardeloos
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8.3 |
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Anonymous
Italy
1
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La cura e lo stile dell' arredamento. Bagno troppo piccolo, colazione poco varia (mancavano sia la macedonia che I biscotti).
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5.4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers who viewed "Best Western Hotel River" also viewed:
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