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8.1
Top
Based on
91
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Mature couple
Canada
July 8, 2009
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It was not too expensive. Found the room way too small, and the air conditioning was not cold enough. It was on, we complained and we still couldn't sleep for the 2 nights because it was way too warm. |
6.5 |
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Sandra
Solo traveller
Reno,
United States of America
July 6, 2009
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The location is very convienent. The service was the most outstanding part about the hotel. The service was personalized, attentive without intuding. All the people at the front desk were very helpful and pleasant. We went next to a five star very expensive hotel and the service was not nearly as good. I would recommend better beds. |
7.5 |
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Marc
Young couple
London,
United Kingdom
June 24, 2009
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This reviewer provided a score but did not have any comments |
8 |
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John
Mature couple
cambridgeshire,
United Kingdom
June 12, 2009
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This hotel is a comfortable walk to the main areas of Florence. The staff especially Roberto was extremely good, helpful with local knowledge of the city, places to go to see the best it has to offer and resturants of good quality. They were all very pleasant to talk to. The view from the hotel roof terrace is very romantic, morning or evening. |
9 |
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Roger
Solo traveller
clacton on sea essex,
United Kingdom
June 6, 2009
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the staff, position of hotel, was all very pleasant, i would stay here again. the safe did not work, television did not have any stations apart fron nbc news, that i could watch |
8 |
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Yvonne
Mature couple
Shrewsbury,
United Kingdom
May 30, 2009
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Friendly, helpful, curteous, excellent standard, good location. |
10 |
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Lorraine
Solo traveller
London,
United Kingdom
May 22, 2009
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The room was large with a comfortable double bed, tastefully decorated. The shower room/toilet were clean and neat. Rooms in the front overlooked the Arno. The buffet breakfast was varied and there was also a pretty conservatory space to eat out in. I thought it was very reasonable given the convenience and comfort of the room. Its a good walk to the Duomo, Pitti Palace etc.. Incase it matters, the view from my room was a brick wall. |
7 |
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Abdul
Family with older children
Kuala Lumpur,
Malaysia
May 19, 2009
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The room is very comfortable and quiet well equiped. Very good clean bathroom with a hair dryer. As with most Italian Hotels, the breakfast spread has not much choice. |
6.5 |
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Susan
Mature couple
Mendon,
United States of America
April 17, 2009
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concierge staff extremely helpful, rooms were fabulous with river views, very convenient to heart of city and restaurants, nice breakfast, great value, a wonderful place to stay, couldn't have been better |
10 |
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Anonymous
Young couple
Australia
January 21, 2009
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staff were rude and when answering questions didnt even look at us. seemed more interested in the buisness travellers. |
6 |
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Daniel
Young couple
Sao Paulo,
Brazil
January 9, 2009
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Room comfor, localization and staff. |
8.5 |
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Emad
Young couple
Shahrak-e-Gharb, Tehran,
Iran
January 3, 2009
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one of the staff was so rude, the hotel offers nothing special! and the location is not that good... |
4.5 |
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Graham
Mature couple
Arlington,
United States of America
November 24, 2008
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Location was excellant. Desk staff unfriendly .Breakfast was por in selection. |
5.5 |
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Anonymous
With friends
United Kingdom
October 14, 2008
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Staff were unobtrusive but were happy to help when needed. Just across the road from the river Arno and not too long a walk to the main attractions Tea and coffee making facilities in the rooms would be a real bonus, it was expensive to keep buying coffee from the bar and room service was not available after a certain time so you had to go and fetch it yourself |
7.5 |
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Pantuckova
Young couple
Palermo,
Italy
August 27, 2008
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This reviewer provided a score but did not have any comments |
8.5 |
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Anonymous
With friends
Luxembourg
August 19, 2008
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The room is nicely decorated and most importantly, very neat and tidy. 10 minutes walk along the river to the main attractions and 10 more minutes walk to the city centre. The staff is very friendly and could speak fair English, he knew that we would like to go to the mall and he helped us to print out the relevant bus transfer information. Breakfast was not very impressive. |
9.5 |
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Anonymous
Young couple
Canada
August 13, 2008
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the comfort the staff was not always very friendly. also, they turned the radio on and a loudspeaker system played throughout the hotel so that we could hear it from inside our rooms. very strange and rather annoying. the breakfast was fine but not great. location is a little bit out of the way. |
6.5 |
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Haihao
Mature couple
Austin,
United States of America
July 6, 2008
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clean room. helpful staff. quiet at the edge of the old town, 20-25 minutes walk to the Duomo. Wi-Fi access is only available at the lobby and quite expensive (5e for half an hour, 10e for an hour) |
8.5 |
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James
Young couple
Chesieres,
Switzerland
July 2, 2008
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This reviewer provided a score but did not have any comments |
10 |
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Peter
Mature couple
Christchurch,
United Kingdom
June 29, 2008
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The Reception staff went out of their way to be as helpful as possible. A great credit to your hotel. The onlu minor complaint was that the hot water for tea at breakfast was not hot enough. English tea needs boiling water to make a good cup of tea |
10 |
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Elizabeth
Young couple
Wamberal,
Australia
June 29, 2008
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Desk staff were helpful, clean rooms. A little far from train station. |
8.5 |
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Anonymous
Solo traveller
Austria
May 27, 2008
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friendly and helpfull staff; nice little garden Walls are rather thin, you hear your neighbours |
8 |
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Anonymous
Mature couple
United States of America
May 19, 2008
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View, excellent concierge |
9 |
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Francesca
Young couple
San Piero a Sieve,
Italy
June 29, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Fabrizio
Solo traveller
Carate Brianza,
Italy
May 28, 2009
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gentilezza del personale mancanza di parcheggio e colazione scarna |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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