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Lungarno Della Zecca Vecchia 18, Santa Croce, 50122 Florence, Italy – Show map
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Best Western Hotel River's staff speaks: Italian, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Private parking is available at a location nearby (reservation is needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Air Conditioning, Designated Smoking Area
Italian, Spanish, English
Sant'Ambrogio (0.6 miles)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One child under 12 years stays free of charge in an extra bed.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
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Based on 183 reviews
Value for money
Show reviews from:
Hotel Balestri faces the Arno River in central Florence. Ponte Vecchio and the Uffizi Gallery are a quarter mile away. It features a roof terrace with lovely city views.
Score from 123 reviews Wonderful
Surrounded by the Tuscan hills, Park Palace is a historic Florentine villa offering large furnished grounds with pool. It is located a 5-minute bus ride from central Florence.
Score from 572 reviews Very good
Featuring a wellness centre with an outdoor pool and a beautifully landscaped garden, design hotel Palazzo Castri 1874 has been recently refurbished and is just 400 metres from Santa Maria Novella...
Score from 6 reviews Exceptional
Offering refined accommodations just 440 yards from Santa Maria Novella train station, the Grand Hotel Adriatico is in central Florence, a 10-minute walk from Florence’s Duomo.
Score from 1452 reviews Very good
compact but modern and clean room, with lovely balcony with seating, overlooking river, could hear the sound of water over the weir in the night, when doors left open and shutters closed, very relaxing. Lovely breakfast and great staff.
Staff willing to help
Not inside the center but close enough. The staff is very kind and offers his help in whatever you need
Friendly staff, location.
Little bit little bathroom.
I liked the furnishing, very modern room. Manager Estel was so nice explaining everything, what to see, how to go etc.
If you stay at this hotel be prepared with at least 30 euros in coins for the parking meter. Don't expect the hotel to have any change, really unhelpful, had to walk 15 mins to a shop to get change. Help your guests and keep change on premises. Made the whole stay stressful and couldn't wait to leave.
Horrible wifi, even though they claim to have access on the entire location. This is far from true, something that was also confirmed by the staff that they were aware of. Breakfast was boring, and one should book a room without breakfast if possible, and rather eat somewhere else.
Location is excellent, rooms are nice
very dark room even with all lights on,extractor fan in bathroom not working, small shower cubicle,very poor selection for breakfast,no orange juice or hot food topped up off day before? this was 0700am.
perfect location overlooking river.View from roof terrace beautiful.10-15mins walk to centre
Small room for the breakfast No wi-fi in the room (relay antenna too far away)
Close to the city center action, but not in the middle so you can have your rest Nice walk on the banks of the Arno
Location was great, 15 minute walk to the Ponte Vecchio, great breakfast, good room, excellent staff
Staff cannot answer any questions we had about the surrounding area. Breakfast was not great.
Our room was dark and dingy. Had 2 rooms for family of 4, both beds were just ok. Bathroom was small even for Italian standards. Staff was also just ok. I asked to pay for upgrade but nothing available. We stayed in Paris, Rome, and Venice during this trip, and this was definitely the least liked hotel.
Breakfast was ok
Location, facilities, breakfast.
They only had one person working the front desk and the bar all 4 nights we were there. They have little to no wifi so trying to make reservations, print boarding passes or travel reservations was difficult. We ended having to go elsewhere to do all this. Beds were horrible & pillows had a whole new definition of lumpy.
The hotel had some charming qualities with a pleasant veranda overlooking the river.
Wi-fi was not working in the rooms.
Extraordinary location, close to the city center but just far enough from the masses. Great views of the Arno river.
wi fi a bit dodgy but did work .
all was good clean room helpful staff fantastic location good breakfast lots of it.
Everything was Excellent, there were no negatives
We booked a Superior Double Room with little knowledge regarding the Hotel. When we arrived we found that we were given a Room and Own Balcony area that overlooked the River Arno. This Room, Location and quite honestly everything else about this Hotel was truly excellent. If back in Florence we will certainly look to stay here again
The bed was very hard and the walls were thin. The toilet from the next room backed on to my bedhead! I could hear the people in the next room using the toilet. Wifi would'nt work in our room.
The staff were friendly and helpfull. Location was good. The room was clean and breakfast was lovely.
Great location, clean hotel, very helpful and friendly staff, Also very good breakfast.
The only thing we would have liked would have been coffee and tea making facilities in room
The breakfast in the last day of our stay (total stay 3days) was of a doubtful quality - like all food was left out over night or the fridge was broken.
close proximity to centre and main turistic attractions
Room with no window (only a door with direct access to a common garden). No functioning heating available. No ventilation in the bath room. Disturbing noises (urinating guest in the neighbouring room, toilets flushing etc.).
Parking was not easy but hotel manager gave us a good tip
the view from our balcony
Nothing really as any issues we had were sorted very quickly indeed.
A perfect base, just outside the centre of Firenze. All staff excellent, nothing was too much trouble. Our lovely 'classic' bedroom overlooked a quiet courtyard. Very good breakfast included. Excellent location overlooking to the Arno and just outside the ZTL so you can easily drive to the front of the hotel. 15min walk from the Uffizi and Palazzo Vecchio. Private parking option is a must as street parking is the only other choice. For a good evening meal try 'Zio Gigi' on via Folco Portinari, one street behind the Duomo.
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