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Hotel Bretagna

hotel Located along the Arno River, Hotel Bretagna is a historic building in central Florence, around a 5-minute walk from Ponte Vecchio and the Uffizi Gallery.

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Newest reviews for Best Western Hotel River

  • Geraldine
    August 23, 2014

    Location was great, 15 minute walk to the Ponte Vecchio, great breakfast, good room, excellent staff



  • Anonymous
      United Kingdom
    August 10, 2014


    Staff cannot answer any questions we had about the surrounding area. Breakfast was not great.


  • Henry
      United States of America
    August 6, 2014

    Breakfast was ok

    Our room was dark and dingy. Had 2 rooms for family of 4, both beds were just ok. Bathroom was small even for Italian standards. Staff was also just ok. I asked to pay for upgrade but nothing available. We stayed in Paris, Rome, and Venice during this trip, and this was definitely the least liked hotel.


  • David
      United States of America
    August 1, 2014

    Location, facilities, breakfast.

    No complaints.


  • Laurie
      United States of America
    July 26, 2014

    The hotel had some charming qualities with a pleasant veranda overlooking the river.

    They only had one person working the front desk and the bar all 4 nights we were there. They have little to no wifi so trying to make reservations, print boarding passes or travel reservations was difficult. We ended having to go elsewhere to do all this. Beds were horrible & pillows had a whole new definition of lumpy.


  • Patrick
    July 21, 2014

    Extraordinary location, close to the city center but just far enough from the masses. Great views of the Arno river.

    Wi-fi was not working in the rooms.


  • Dianne
    July 17, 2014

    all was good clean room helpful staff fantastic location good breakfast lots of it.

    wi fi a bit dodgy but did work .


  • Ruth
      United Kingdom
    July 9, 2014

    We booked a Superior Double Room with little knowledge regarding the Hotel. When we arrived we found that we were given a Room and Own Balcony area that overlooked the River Arno. This Room, Location and quite honestly everything else about this Hotel was truly excellent. If back in Florence we will certainly look to stay here again

    Everything was Excellent, there were no negatives


  • Anonymous
    June 30, 2014

    The staff were friendly and helpfull. Location was good. The room was clean and breakfast was lovely.

    The bed was very hard and the walls were thin. The toilet from the next room backed on to my bedhead! I could hear the people in the next room using the toilet. Wifi would'nt work in our room.


  • Arina
    June 24, 2014

    Great location, clean hotel, very helpful and friendly staff, Also very good breakfast.


  • Terence
      United Kingdom
    June 23, 2014

    Almost everything

    The only thing we would have liked would have been coffee and tea making facilities in room


  • Emanuela
      United Kingdom
    May 30, 2014

    close proximity to centre and main turistic attractions

    The breakfast in the last day of our stay (total stay 3days) was of a doubtful quality - like all food was left out over night or the fridge was broken.


  • Anonymous
    May 12, 2014

    Room with no window (only a door with direct access to a common garden). No functioning heating available. No ventilation in the bath room. Disturbing noises (urinating guest in the neighbouring room, toilets flushing etc.).


  • Hyeyeon
    May 12, 2014

    Parking was not easy but hotel manager gave us a good tip


  • Ann
      United Kingdom
    April 20, 2014

    the view from our balcony


  • Peter
      United Kingdom
    April 6, 2014

    A perfect base, just outside the centre of Firenze. All staff excellent, nothing was too much trouble. Our lovely 'classic' bedroom overlooked a quiet courtyard. Very good breakfast included. Excellent location overlooking to the Arno and just outside the ZTL so you can easily drive to the front of the hotel. 15min walk from the Uffizi and Palazzo Vecchio. Private parking option is a must as street parking is the only other choice. For a good evening meal try 'Zio Gigi' on via Folco Portinari, one street behind the Duomo.

    Nothing really as any issues we had were sorted very quickly indeed.


  • Maria
    March 25, 2014

    Comfortable and tidy rooms, helpful staff, stylish lobby, green inner yard, quiet street behind the hotel, fantastic view over the river from the balcony (public area on the upper floor).

    WiFi was often interrupted if trying to access from the room. This was a minor issue though, as there is a laptop in the lobby which is always available and can be used for free.


  • Kevin
      United States of America
    March 4, 2014

    friendly staff, great location, good breakfast

    really poor wi-fi, shower was uncomfortable and too small


  • Huseyin
    January 27, 2014

    Good Breakfast and fair location

    Cleanliness and facilities are poor


  • Angela
    November 5, 2013

    Perfect location, very friendly stuff, good breakfast.

    rooms are a bit small and don't have view. Some of them are located at -1 which they call first floor since the reception is at the 2 floor according to them.


  • Anonymous
    November 4, 2013

    Location close to main attractions, breakfast was good

    Staff were somewhat unfriendly, the hotel offered me a garage for the car, but didn´t want to tell where it is. Our room was in the basement, with almost no daylight.


  • Anonymous
    October 26, 2013

    The room had a terrace overlooking the river.

    Some off the staff were not welcoming. WiFi was really bad in the rooms.


  • Michael
      United States of America
    October 22, 2013

    Great location and helpful staff.


  • Angela
    October 12, 2013

    The hotel was adequate and for a solo traveller fair.

    The staff were very unhelpful. Gave wrong information regrding directions didnt inform you upon arrival that there was a roof top for relaxing in. The I wifi hardly ever worked anywhere in the hotel. Staff often would attend to you and in the course would answer other questions attend to staff directives and even ignore you. It was like a simple question was an annoyance. Staff gave me wrong bus information which caused me to walk elsewhere to find out no buses stop at this stop on another occassion wrong walking directions. The hotel bus stop is at least 500 meters from the hotel door not directly out front as stated on website.


  • Robert
      United States of America
    October 10, 2013

    Good location on the Arno river, ten minute walk to the main attractions. The room and bathroom was clean. The staff was very accommodating.

    We reserved a river view room, we did not get one as they were all full. I would suggest a guarantee if possible.


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