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Newest reviews for River Palace Hotel

  • Ronald
      Australia
    July 13, 2014

    Great position The hotel is beautiful Staff are excellent

    The room was appalling A 700mm square shower is ridiculous for an 86kg 180cm man. This is a childs room, I do not understand why you would put an adult in this room, it was totally unacceptable and extremely disappointing.

    7.1

  • Claudia
      Switzerland
    July 8, 2014

    location, very friendly staff

    there is a big courtyard which could be beautiful with a lot of plants to sit outside in the afternoon/evening Actually nobody does use it....

    7.9

  • Erik
      Norway
    June 29, 2014

    Location, staff. Breakfast OK. Nice little restaurant around the corner a block away.

    Room a bit small; shower much too small - slightly overweight people (like some Americans checking in when I checked out)would not even get into the shower, and would probably not be able to sit on the toilet either,

    7.5

  • Frederick
      United States of America
    June 22, 2014

    Staff, especially Andrea at front desk. He was very helpful, Happy Hour was very convenient & enjoyable. Room lovely. Highly recommend.

    Even though bathroom was clean and in excellent condition, shower stall was too small to even shave legs.

    9.2

  • Laurie
      Canada
    May 30, 2014

    50% off happy hour, breakfast, dinner recommendation from staff - one of our nest dinners in Italy! Value for the $

    Room was tight but overall fine - expected in Rome.

    10

  • Terry
      United States of America
    May 25, 2014

    The staff was helpful in suggesting restaurants and attractions -- and instructing us on the Metro system. The breakfast provided daily was exceptional!

    Room was quite small (adequate for our needs.) Did have communication breakdown between us and the hotel staff. We cancelled a request for a cab from the airport to the hotel via telephone. However, the hotel didn't reflect the request in its records to cancel the cab and sent a driver to pick us up. To resolve the situation, we agreed to split the cost of the cab.

    8.3

  • Christine
      Australia
    May 18, 2014

    We arrived on a very early flight and the staff made sure we were comfortable until they arranged an early check in for us.

    Nothing!

    10

  • Angela
      Hong Kong
    May 15, 2014

    good location, good service,

    small shower room

    7.5

  • Mustafa
      United States of America
    May 15, 2014

    location

    size of everything was too small. the room, elevator, bathroom, bed, etc.

    7.5

  • Ian
      United Kingdom
    May 7, 2014

    Hotel and staff were excellent .Good location also.

    9.6

  • Ahmed
      United Arab Emirates
    April 7, 2014

    Near to the metro station

    Room is very very small

    7.9

  • Maureen
      Ireland
    April 4, 2014

    Location location location and also the nibbles at the bar in the evening was very welcoming after a long day sight seeing.

    10

  • Caroline
      United Kingdom
    March 24, 2014

    -Brilliant staff -Special service like folding down the room at night and leaving chocs on the bed ! -Wonderful choice of breakfast -sky TV in English when you needed to rest your feet from hours of walking. -on the edge of gates to city out of the hustle bustle and noise. - cheap cups of tea and coffee at bar, a third of the price in town. -large bar area to relax

    - Rooms a little small for the price of a deluxe

    9.2

  • Kelvin
      United Kingdom
    March 18, 2014

    Great location , friendly staff Great value in the Bar !!

    9.2

  • David
      United Kingdom
    February 25, 2014

    Location / very long and generous happy "hour" / good breakfast / helpful and friendly staff / reasonably priced airport transfer

    Room was quite small - it was clean and warm though

    8.8

  • John
      United States of America
    February 19, 2014

    Happy hour in the bar, attentive and helpful front desk, early check in.

    Nothing

    9.6

  • Anonymous
      Israel
    February 10, 2014

    Except of the very small basic room - we liked everything: great staff at the front desk, the cleaning lady who made the room (few times a day!), nice breakfast, great towels and sleepers, weather forecast and small chocolates each day... free internet room ans wifi. Great hotel!

    Basic room is so small (actually a cell) so we upgraded (with extra payment) to larger room.

    9.6

  • Sintyo
      Malta
    February 4, 2014

    clean and cosy, well maintained hotel. Small breakfast, but big enough!...maybe just right! I do miss a side plate for the bread and pastries though. close to everything. It's great for those week-end breaks!

    some of the stuff really helpful and "smily" some maybe a bit not so enthusiastic...

    7.1

  • Owen
      United Kingdom
    February 1, 2014

    Friendly and helpful staff Excellent breakfast choice

    Very Small bedrooms

    8.8

  • Anna
      Italy
    December 15, 2013

    Interiors!

    9.6

  • Anonymous
      United Kingdom
    December 14, 2013

    Tourist info on check in on arrival. Comfy lounge, happy hour and nibbles. Good breakfast and choice of eating area

    9.6

  • Mary
      United States of America
    November 26, 2013

    The staff spoke English and were extremely helpful. The room was very clean and nice. The location was excellent, one block from the Piazza del Popolo. You are within walking distance to the Spanish steps and Trevi Fountain. The Metro is also a block away. I definitely would recommend this hotel.

    Maybe the bathroom could have been larger.

    8.8

  • Joan
      Canada
    November 17, 2013

    location and breakfast

    small rooms, especially the bathroom.

    7.1

  • Ann
      Canada
    October 15, 2013

    Location was near many Rome sites we wanted to visit

    small bathroom, but we didn't expect a large one, so it was not a problem

    8.3

  • Dominic
      United States of America
    October 2, 2013

    Rooms were very small, even though we were upgraded from a Superior Double. The breakfast buffet wasn't the greatest and their coffee was absolutely horrible. Decent value, but it was the worst lodging of our 2-week trip.

    6.7

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