눉Cigarette smoke: the hotel allows guests to smoke on the patios outside of their rooms. The hotel places an ashtray on the patio table outside each room. We stayed in June 2015. Because the hotel does not air condition the rooms in June, you must keep your patio door and window to try to cool the room. This means that smelly cigaret smoke from the guests next door, who are smoking on their patio, wafts into your room. And, when you sit on your balcony, you get to inhale the nasty smoke from the smokers next door. For a "wellness" hotel, encouraging smoking seems a strange contradiction to me, a non-smoker. As a non-smoker, this meant I did not enjoy my stay.
The Room: Our deluxe double room was small, measuring about 9x16 feet in the bed potion, and about 6x16 feet for the bath/closet/entryway portion. The saving grace was that there was very clever use of storage areas. The room would be fine for a 2 or 3 day stay, but if you have a lot of luggage because you are on a 3week vacation, space for suitcases is tight. Sleeping was difficult because the room was too warm.
Staff: our only issue with staff was in the restaurant. Hotel management staffed inadequately, which meant that it was very hard to find a sever in the bar (never found one) or restaurant to order drinks and a snack in the afternoon. Our first afternoon, we went to the restaurant for a drink and snack. The one waiter devoted 100% of his time to a group of non-hotel guests, ignoring us, the hotel guests. This set the tone for the rest of our stay.
And, the restaurant was short staffed at breakfast opening time, with only one over-worked person setting up and opening for breakfast the first full day of our stay.
Food: we did not eat dinner here because prices were high.
No air conditioning: this and the cigarette smoke are the primary reason for my giving the hotel a 3 star review, and not a 4star review. It gets hot in Cortina in early June.
눇The breakfasts, which were included in our rate, were extraordinary. The selection of meats, breads and pastries was impressive, and everything was tasty and of high quality. Only juice from a bottle, however; not fresh squeezed juice.
Views: the hotel affords nice views of the mountains