Hotel Rosso23    

Very friendly, helpful staff. Rooms were small but spotlessly clean. Very close to railway station, an easy walk even with luggage. Nice breakfast. Would definitely stay here again.

Heard a bit of noise from bathroom/ shower in the next room

Location

paying for wifi

Location, near to all important sight-seeing sites, shops, restaurants and bars

Only comment hotel could have had more drawers in bedrooms.

The location and the size of bedroom and bathroom. The fact that we could open windows and see the courtyard. Very quiet room despite busy area. Fantastic location. Good breakfast.

Staff were not very friendly. One tiny, slow lift for the whole hotel. The fact that they forgot to clean our room one day on the weekend, despite sign at the door requesting it. We left at 10am and returned at 2Pm to find that our room had not been cleaned. We only got clean towels, nothing else. Staff at breakfast were rude and not at all helpfull.

The room was very modern and clean. Breakfast was good with a decent variety. Location was nice, very close to train station and other sites.

Our room was looking out onto Piazza SMN which was wonderful, until it was bedtime and we realized there was a very loud bar right below our window playing loud music. Also, no sign for the hotel outside, just a very small one inside the door, so we walked past it several times trying to find our hotel when arriving from rail station

The location could not be better--right on the piazza Maria Novella. Staff was especially helpful and friendly in recommending tours of Florence as well as restaurants.

Modern design. Peaceful room (interior view). Decent breakfast choice. Located 1/2 way between train station & Duomo. Excellent bathroom & walk-in shower.

Very small room. No wardrobe, just a bar to hang some clothes on. Very slow lift.

This hotel was in the perfect location. 2 minutes from the train and all tour starting points. Staff were amazing and so helpful. Rooms were beautiful and really spacious. No washing facilities but a laundromat 1 minute walk.

Not sure if this is a negative or positive but we had a courtyard view. As amazing view as it was, it's a square that has lots of action and can be quite loud very early on and very late. The only other negative was the €6 per day for Internet use.

Good location close to Duomo but away from the noise, nice breakfast.

Room was basic for a 'superior' and bathroom was very small.

Location Clean room Breakfast

Small room Small bathroom

design aesthetics staff very helpful (Marco) proximity to train station & city centre good breakfast

Wi-Fi should be free

Large, comfortable room. Convenient to all sites and train station.

The location is perfect all attraction are walking distance from the hotel the staff are very nice

they dodnt have room service we ordered tea at 7pm they told us the bar is closed the room needs more lights

Good location, easy to walk everywhere, near trainstation, nice staff, good rooms, good style

The decor of the hotel and its rooms, the comfort of the bed, and very central location.

An absurd have to pay 6 euros to have wi-fi!!This was not mentioned on Booking.com. The shower too small and the breakfast too weak.Not all the employees are pleasant and never understand why some customers asked if they wanted Cappucino and some customers not. The hotel was very hard to find...although very central there was no sign with the hotel's name.

Rooms are spacious and comfortable. Hotel staff service is excellent. Hotel and room well maintained and have a very cosy feel.

I thought the lighting in the room was a tad dim. Can be a bit difficult trying to read or surf Internet.

good location, friendly staff, clean room, close to train station, quiet area of city.

The location is great, close to some of the most beautiful sights you will ever see. Close to the station and the Hop on Bus. The hotel was clean and beautifully decorated with red and greys. Breakfast was good. Lovely croissants and coffee! We had a very nice stay there.

Everything was great. Nothing to complain about.

I liked the decor, the staff were very friendly and its location is excellent.

All my comments are based upon the criteria of; Cleanliness, Convenience, Care, Comfort, Cost & Come back relative to typical European 2 to 3 star hotels. Very clean, excellent location on Piazza (realtively close to main Railway Station and other facilities) easy to find, pleasant staff and very nice upgraded hotel and rooms with good aircon, not noisy at all and working lift (if needed), very good european breakfast selection and generally good value for money. Reasonably modern bathrooms.

Rooms are small, but well laid out and adequate. Satff could smile a bit more, but tourists can get tiresome? Would definitely return, and Florence/Tuscany is worth it despite the huge tourist numbers.

Good service, good breakfast, good shower. We liked the combination of colours and the interior, really beautiful. The location is splendid, close to the most turistic attractions and the station/pendle bus, where the piazza was less crowded. With good restaurants at this piazza also.

The airco blowing at intervals waking me up during the night.

Location, breakfast,cleanliness, and price

Internet is paid

Very well located, near the train station.

The staff was polite but not very friendly.

they had overbooked and had sent me to their sister hotel across the street - Hotel Santa Maria Novella.. amazing.

Location Location Location The buffet breakfast is basic but the undercover courtyard is pleasant. Very clean establishment

Small shower