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Property Highlights

Free WiFi

Places of Interest:

Piazza di Spagna (0.1 miles) Via Condotti (0.1 miles)
Show map Royal Palace Luxury Hotel

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Newest reviews for Royal Palace Luxury Hotel

  • Mark
      United Kingdom
    August 2, 2014

    My fiancé and I used this hotel whilst travelling and got engaged the night we stayed. Beautiful place, room was perfect-you could hear classical music from the window during the day which we loved! Staff were very friendly and helpful. Breakfast was beautiful and they even threw in a free massage for each night there. What's not to like!

    Nothing

    10

  • Silvia
      Australia
    July 24, 2014

    -Location was perfect. Very close to Spanish steps and shopping. Very close to other attractions too. -Staff were very helpful and friendly. -Will definitely stay here again!!

    -Carpet needs to be washed/cleaned of stains.

    9.2

  • Valentina
      Albania
    July 16, 2014

    Location,staff,clean'brekfast

    7.9

  • Anonymous
      India
    July 13, 2014

    Location

    unable to understand that how it is a 4 Star property

    4.6

  • Debbra
      Italy
    July 13, 2014

    Loved the location! Great restaurants nearby. We liked the size of the rooms and the included room service breakfast.

    8.3

  • Anonymous
      India
    July 8, 2014

    We were very happy with almost everything in the hotel..Ms Martha at the front desk was very helpful and very courteous...

    There were two problems.One was that since we are vegetarian, choice of breakfast in the hotel was very limited and second was they didn't change the linens for 4 days.

    8.3

  • Henriette
      Denmark
    June 29, 2014

    Perfect location - nice massage, website promised it for free - as other things, but not all is free thoughe they say so on the website. Breakfast was fresh, but not much to choose between, BUT FRESH.

    4* hotel - NOT - I would say 1* Payed 54 Euro for transfer to Airport!!! - The website says airport transfer is free??? - Internet is free - well, even the staff didnt have INternet, they had to go out on the street to receive money, where they could find internet acces - even restaurant guest had same issues. Room NOT at all what the look like on the website - the hotel claims the have just renewed everything, weel, maby european has another standard, but who use a GEBERIT toilet flush as a decoration on the toiletwall up under the celling!!!! Comeon... - And sheets seem that someone else had been sleeping in it before me... All wrinckel... - Wont come back at all...

    4.2

  • Guillermo
      Spain
    June 29, 2014

    the location was really good

    Bad experience in general. Dirty rooms, dirty carpet, dirty bathromm. No manteniance at all. bad service. This is not a 4 stars hotel, it is a 2 stars hotel i a good location

    3.8

  • Astrid
      Netherlands
    June 24, 2014

    Lokation, room

    no view from the windows, wifi not working

    8

  • Elizabeth
      Australia
    June 14, 2014

    Location, the girls on reception were excellent.

    Its very dirty. In the rooms, stairs and foyer. The interior design is terrible. Not warm or welcoming. And items (floor, wall paper & table) are damaged. The upkeep is non existent. Hated staying there.

    5

  • Nigar
      Azerbaijan
    June 9, 2014

    the only thing i liked is the location, it is superior, just turn the corner from Piazza Spagna.

    Actually, this is the worst hotel i ever stayed. Pictures placed in booking are not true. The hotel is very dirty, when i entered the room there was no light, then a receptionist fixed it, but when i tried to use a hairdryer it burst and the light again switched off, im happy that not electrically shocked. No chance to open a window, as a smell from restaurant filled the room. Everything in the room is dirty and old, especially carpet. never recommend anyone this hotel.

    3.8

  • Hussam
      United Arab Emirates
    May 27, 2014

    Location, staff,

    8.3

  • Benjamin
      Australia
    May 26, 2014

    The location was great.

    We had a toilet that wouldn't flush, notified reception at 630am but it wasn't fixed until 330pm. The wifi is terrible. The room bill was taken from my account as expected 4 weeks prior to arriving but upon check out I was told I had to pay for the room and the original payment for the room would be credited back to me within 15 days - essentially I had to pay 2 x the amount quoted and would get half back... Not sure how this is legal. This is not a 4 star hotel - its on ok 3 star at absolute best.

    5

  • Randi
      Norway
    May 26, 2014

    Best location, nice breakfast, great staff

    Poor shower-head, too much spraying of something in the restaurant-area.....

    7.9

  • Alan
      United Kingdom
    May 24, 2014

    Helpful staff Great location

    Not Royal, not luxury and not a palace - faded grandeur comes to mind Very noisy - restaurant open till 02.00, street collection of bottles etc at 06.30 Chipped plates, old mats and too many broken chairs in the restaurant Food very good one evening, not so good the second

    5.8

  • Mohamed
      South Africa
    May 11, 2014

    Staff were excellent n accomdating. Location was brilliant

    8.8

  • Jorge
      Argentina
    May 7, 2014

    Clenliness Poor wi Fi poor furniture and comfort in rooms under average breakfast

    6.3

  • Anonymous
      Greece
    May 6, 2014

    Excellent location, very good food (there is a restaurant just outside), very happy and polite staff!

    The windows are old fashioned and noise comes from the little traditional streets. They can replace them with new ones! In general, very expensive but that is the problem of Rome! The breakfast is fine but the same everyday!

    7.5

  • Anonymous
      Norway
    May 6, 2014

    Loved the friendly staff at the front desk. They were very helpful. Perfect location!

    The shower and the toilet did not work properly. It's certainly not a 5-star hotel, but I would stay there again. The spa is also not really a spa - a manicure was more like getting your nails trimmed.

    7.9

  • Roy
      Ireland
    April 30, 2014

    The Hotel is in a good location, very handy for sight seeing, shops, Metro and Cafés.

    The noise from the Street and Café was constant till 2am.

    7.1

  • Maria
      Russia
    April 17, 2014

    Very friendly reception. Perfect location

    Very very very noisy till 2 am and from 7 am. There is no a small table or shelf for cosmetic bag in bathroom. And no shelf in shower cabin for shampoo and co. Wery bad wi-fi in room 305. If you have cattle in the room you have to put caps and tea bags for free. Sometimes very dirty toilet on first floor and without toilet paper.

    7.1

  • Anna
      Italy
    April 15, 2014

    Location

    8.8

  • Anna
      Italy
    March 14, 2014

    Windows are so slim that it seemed to sleep in a middle of the street. Same for doors - I could hear everything was happening in the corridor area. Sleepless night due to lots of rumors.

    5.4

  • Iulian
      Romania
    March 4, 2014

    Good location. Friendly staff.

    Rooms are worn-out and in need of remodeling. Rooms are very noisy. Rooms were clean enough, but the bath tub didn't look like it was very well-cleaned. Same basic breakfast every morning.

    7.1

  • Anonymous
      Russia
    February 25, 2014

    Nice staff

    Too loud because of the restaurant. Very dark room no natural light. The room they gave us was repaired very long time ago and looked like you are back to 90s

    4.6

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