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Newest reviews for Royal Hotel Carlton

  • Leonid
      Italy
    July 20, 2014

    Interior of the hotel is really rich.Accomodation process was quick and pleasant.In the room there is a big choice of TV programs for every taste. If you need taxi,it will come shortly.It was good balance between money and what you get for it

    Breakfirst room you also expect more rich as the whole hotel interiour,but it was not unfortunatelly.It is not a problem,but nice hotel must have the same nice dining room.

    8.3

  • Gerard
      United Kingdom
    July 19, 2014

    Comfortable rooms.

    Nothing

    9.6

  • Barbara
      United Kingdom
    July 16, 2014

    Unfortunately my stay at your hotel was cut short as I was taken ill and admitted to hospital, The staff were exceptionally helpful when I was seeking medical attention especially Theodora. I had to exten my stay when I was discharged from hospital and the kindness extended to my husband and daughter and son in law when they stayed at the hotel until I was able to return to the UK. Gabi many thanks for your care and attention and my two friends who arrived with me on 15 June wish to thank you for the kindness and help that you gave to them. We also loved the peace and tranquility in your garden

    8.3

  • Alexander
      United Kingdom
    July 14, 2014

    Location, gym & comfort

    Outside pool had been closed. Outside terrace got priority use by conferences.

    9.2

  • Melissa
      United States of America
    July 6, 2014

    Hotel Carlton caters to its business guests. My husband and I felt like we were part of an assembly line of guests. This hotel lacks warmth and hospitality. Do not stay here if you are visiting Bologna for pleasure. Very disappointed in our stay.

    5

  • Volkan
      Turkey
    July 2, 2014

    Not far from city center and shops. Clean room and good breakfast with cheese, fruits, cakes etc. Friendly staff.

    Although we tried to increase the temperature, room was too cold. There is no off button on air condition.

    7.9

  • Dan
      United States of America
    June 27, 2014

    The location was very convenient, walking distance from the train station, the Mambo Museum, shopping and restaurants. The facilities were very clean and comfortable. Nice rooms and a good selection of items for breakfast.

    The staff on arrival was rather cold and somewhat inappropriate. I expected more friendliness and professionalism. Maybe he was just having a bad day.

    7.9

  • William
      Ireland
    June 22, 2014

    A short walk to old city.Calm environment.Doormen very helpful and could teach front desk a thing or two about client relations.

    Unsmiling staff at front desk.Concierge services very poor and off hand. WiFi has to be bought in 5 or 10 euro units for 24 or 48 hours. Only covers 2devices and in any event failed during busy periods. Very very frustrating and unforgivable .

    6.7

  • Douglas
      United States of America
    June 22, 2014

    My wife became ill the day before we were to fly home and the night desk individual was extremely helpful in getting a doctor to see my wife at 6am. I also dropped my cell phone at a restaurant in Bologna one evening at Teadora at the front desk was very helpful in calling various places to find my phone. The hotels was very clean.

    Breakfast staff were not very friendly especially compared to the staff at other hotels. the Spa was very nice but make sure you know if there is a cost and what it is for services which are usually free in the states

    10

  • Jane
      Ireland
    June 19, 2014

    Everything was beautifully decorated in a traditional,elegant way. Desk staff very good

    Breakfast service was unprofessional .

    9.6

  • Anonymous
      United Kingdom
    June 17, 2014

    The location

    That our room was the furthest point from the lifts and a longish walk. There was also quite a long delay when checking out of the hotel as a result of a large number of incoming visitors with only two staff members on reception.

    6.3

  • Anonymous
      United Kingdom
    June 10, 2014

    Efficient, easy

    9.6

  • Aditya
      India
    June 9, 2014

    location and size of the hotel

    free use of internet was restricted to 1 hour per day. this is just not acceptable.

    7.1

  • Thomas
      United States of America
    June 4, 2014

    The hotel was well kept and specious, I felt like we were at a hotel in the US somewhere. The Tv had over 200 channels to choose from id different language options, the gym was huge with plenty of different equipment. Breakfast had great choices and the breakfast staff was attentive. Over all this is a great choice for a hotel in Bologna

    it could have been a little closer to the main square but then again it was very close to the train station wchih was also a plus since we were able to walk to the train

    8.8

  • Andre
      United Kingdom
    June 3, 2014

    Very nice decor. Clean. Very good gym. Nice (expensive) spa. Good breakfast.

    Spa was overpriced. 1 hour to use 3 steam rooms and a sauna, shower and relax too short and poor value for 30 euros each. Time should be extended to 2 hours for that price. Male receptionists should smile more.

    8.3

  • Elizabeth
      Luxembourg
    June 1, 2014

    Style and comfort

    Price relatively high as we did not use facilities ; as commented elsewhere internet should be free

    8.3

  • Peter
      France
    May 28, 2014

    Comfortable enough. Nice sized room. All you would expect for this grade of hotel but no more.

    5 Euro a day extra for unreliable wifi. Breakfast adequate but no more. Expensive parking at 25 Euro a day.

    6.7

  • Peter
      United States of America
    May 28, 2014

    A beautiful property in a good location in Bologna. All aspects immaculately maintained. Superbly helpful staff.

    NO AC!!!!! We were there in late May and it was hot and muggy. While we understand that in many parts of Europe AC is not used until the beginning of summer, I had expected this hotel to be an exception to the rule. We had to sleep with the windows open. Unfortunately, street noise was constant and excessive. This was a major flaw in an otherwise excellent stay.

    8.3

  • Vladimir
      Russia
    May 27, 2014

    The hotel is located near railway station and the center of the city.

    The room semi lux was without balcony and hydro bath as it was advertised in the offer. Room 538

    7.9

  • Alan
      United Kingdom
    May 26, 2014

    Service, room, price was ok, just.

    Very much a business group venue, lack of tourist facilities, little atmosphere.

    8.3

  • Kathryn
      United Kingdom
    May 25, 2014

    5 mins walk from the station, excellent for touring the area, yet only l0 mins walk from the centre of Bologna. Restaurant excellent after a long day out.

    8.8

  • Gail
      United Kingdom
    May 22, 2014

    Surly male receptionists, hard pillow, drainy smell in room, faulty flickering bulb even when off, heavy insecure picture above bed.

    5

  • Murat
      Turkey
    May 21, 2014

    the room,in general, was excellent.

    7.5

  • Carolyn
      Ireland
    May 19, 2014

    The staff were very friendly and made us feel right at home

    10

  • Vsevolod
      Russia
    May 16, 2014

    Large rooms Good location

    Nothing

    10

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