Royal Hotel Carlton    

Adorei o quarto, a localização e o custo benefício.

O serviço de quarto deixa a desejar um pouco...nada grave veja bem, mas no dia em que cheguei fizemos um lanche no quarto e no dia seguinte mesmo depois do quarto arrumado as coisas ficaram em cima da mesa por um dia todo,so vieram retirar depois que chamamos o housekeeping.......

Gosteir pela localização, conforto e tranquilidade, todas as sete pessoas que foram comigo aprovaram a escolha deste hotel.

Good location,close to Via Dell'Indipendenza, and within easy reach of Bologna airport. Clean and spacious bedrooms!

Clean good location for city centre. Excellent bar staff and chamber maid very smiley and friendly.

Charging for wifi €10 per day. Reception staff Angelo not very customer service orientated. Was quite off hand when we asked to settle our account the evening before we left as had early train. Said we might use mini bar after or room service. Did eventually accept our assurances that we would not!

Location was great, in walking distance from the center, shops and restaurants. Parking under the hotel (paid). Good breakfast buffet.

Very nice room & hotel. Just in a terrible area. Rained very hard the day/night we were there so did not go out to old town to see any of Bologna.

Area!

Good breakfast spread. Really handy for the shopping area.

Hotel is a mish-mash of décor - outside is like a Spanish Costa resort and inside is like Buckingham Palace. All a bit weird. Yet again, a non-budget hotel that charges for Wi-Fi. This should be free.

staff location breakfast room!!!

nothing

Location Friendly and polite staff Room Breakfast

everything. fantastic breakfast

no free internet. makes no sense to pay for wi-fi acess in any hotel especially a hotel like this one. really a turn off

Good location. Nice big room. Friendly staff.

Breakfast not ok. Bread was dry, cheese with 'hard edges' looked like it had ben out for days, fruit salad had a very bad taste, small flies were all over the prunes when opening the lid. We lost appetite and left. Everybody can make a mistake, but this breakfast was overall too bad an experience, and we could not be buthered even start complaining.

Can't wait for the pool to be open!

On arrival we were put in one of the smallest rooms though the hotel was nearly empty, we were not offered any upgrade - free or paid as for the rest - the hotel is good value+parking onsite is very appreciated

4 star but verging on 5 star in terms of facilities, quality and "feel"

Had to pay for internet which is ridiculous in these modern times. To add insult to wound the WiFi signal was poor strength and occasionally dropped out. The front desk staff had a tendency to be officious and not very friendly. Other staff were very good.

Location was very good. The concierge service was very good.

Breakfast lounge is very boring.not so much selection of food.

I really enjoyed the breakfasts, everything else was superb. We will stay again in the new year.

Nothing

The girl at check-in was extremely friendly

The bed was too hard. We could not sleep. The AC was not working and the room was too hot.

Have been going to Bologna for almost 20 years every year, and have stayed in many different hotels there, but no hotel has come near the Carlton for comfort. We had the Superior twin room, and it was awesome in size and comfort, maybe the standard room is more normal, but this was exceptional.

What's not to like. On every level, the Hotel Royal Carlton exceeded and excelled in service, in Accomodation, in comfort/relaxation and in food. I wished we had spent far longer at this wonderfully appointed property. I believe that the staff here were friendly and went overboard in helping answer and confirm ALL requests.

Free wifi would have been nice

Everything was excellent - service, spa, room, bar, etc.

My only complaint is the restaurant. Not worth the price...and frankly, not very good, especially being in Bologna!

Wi-fi not free but when you pay 10euro you can connect 2 devices) works OK breakfast - delicious) design - very pleasant and silence-oriented) at night they close the gate)

no slippers and no teapot) not really a big thing though) and automatic minibar - though they did not really took any money for what we just moved and not really consumed.

The room & good selection of food at breakfast.

The view from the balcony, the fact that the balcony was covered in dust & hadn't been cleaned & the bar was expensive.

Its hard to find a luxury hotel in Bologna that is close to the centre. This is it!! I stay twice a year in Bologna for business purposes and I will definately use this hotel in the future.

hospitality, cleaning and location

the cost is a little bit expensive

Loved the gazebos and gardens out front. Very convenient area to stay. Close to station and sites. Very luxurious.