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Newest reviews for Hotel Royal

  • Jane
      United Kingdom
    August 30, 2014

    Good location only 15 mins walk from the centre of Florence and 10 mins from good restaurants.The hotel had character and charm with lovely public rooms. Swimming pool was a real bonus! Good selection at breakfast.

    The man on the front desk when we arrived was not very welcoming and friendly, unlike all the other staff.

    8.8

  • Kate
      Australia
    August 19, 2014

    Good location, friendly staff, great breakfast room and lounge area

    Had to pay to use the pool area - even to sunbake? That seems a little strange.

    8.8

  • Nicola
      United Kingdom
    August 6, 2014

    Easy parking & 15 minute walk to Duomo. What a find! Lovely garden with pool, refined period feel to house. Good breakfast. Excellent recommendation for dinner given by friendly staff and nice place for pre dinner drinks at hotel. Thank you!

    Nothing

    10

  • Megan
      United States of America
    August 1, 2014

    We loved staying here. The pool was great (although they really shouldn't charge for it). We also liked the breakfast. It wasn't too far from central Florence but felt great to stay somewhere set apart from all the tourists.

    Paying for the pool

    10

  • Jane
      Denmark
    July 31, 2014

    The staff was great, polite and very helpful. The hotel is so beautiful and have an past atmosphere. Location fine with easy access to downtown, airport and surrounding highways. A hotel you want to visit again. Great with the pool in the summer heat though the price ought to be included in the hotel price.

    The Wi-fi in the ground floor worked really good, it would have been perfect if it was available in the rooms upstairs as well.

    9.6

  • Diane
      United States of America
    July 25, 2014

    The two men and one lady working the front desk were all very pleasant and very helpful. We had a great stay. After a rough start at another place we decided to book Hotel Royal at last minute and it was worth every penny; it is a beautiful hotel with lots of personality. The back courtyard was so pretty and the pool was also very refreshing after a very hot beginning of the day. It was also close to the train station which made it convenient when booking tours.

    The only thing I can think of is that the pillows on the bed were too flat. Loved everything else!

    10

  • Denise
      United Arab Emirates
    July 24, 2014

    The staff were very friendly and had a great sense of humour. Selection at breakfast was good.

    Wifi only worked in shared downstairs areas, not in bedrooms. Even though it is stated on the booking confirmation that the pool is an extra cost, we did not think this was made clear enough at the time of booking.

    6.3

  • Shannon
      United States of America
    July 23, 2014

    Friendly helpful staff, location

    Hard bed, hard pillows, noisy

    7.9

  • Candy
      Mexico
    July 19, 2014

    I like very much decoration and the room.

    That the pool is extra pay, the wifi is only available at the lobby. The bed is too small.

    6.7

  • Qianyi
      Hong Kong
    July 14, 2014

    Great breakfast; hotel rooms are clean; facilities are decent; the hotel is like a small palace.

    slightly far away from center of the city, coz it will take 15 minutes to railway station or duomo.

    7.5

  • Anonymous
      United Kingdom
    July 10, 2014

    Location and the fact it was set back off the road in its own grounds (very pretty garden). The lounge room was beautiful

    breakfast a little bit sparse - some fresh fruit would have been good. You have to [pay to use the pool area, even if you are just sunbathing

    8.8

  • Maria
      Australia
    July 10, 2014

    Beautiful building with nice gardens

    Arrogant staff who weren't helpful at all just rude. Advertised they had a pool which was a big draw card for us as we have children but didn't advertise that you had to pay 8 euro each person to use it even to sunbake. Poor selection of breakfast items and breakfast was served from 7-9am.

    5.4

  • Daria
      Russia
    July 9, 2014

    Location, interior and pool. The hotel is situated in an isolated mansion with royal interiors. The room was clean and had a balcony. The stay was super romantic, the place is close to the city center yet far from the business, very quite and lovely.

    10

  • Anonymous
      United Kingdom
    July 2, 2014

    Beautiful hotel, comfortable bed, great location, fair selection of breakfast!

    extra fee for using the pool and parking..

    9.6

  • Britt-marie
      Sweden
    June 29, 2014

    Beautiful and large room. Peaceful garden.

    We expected the breakfast to be a little better.

    10

  • Anneli
      Sweden
    June 29, 2014

    It is a very charming hotel with a special atmosphere. Close to the city, quite place, friendly staff.

    The breakfast could have included better bread (and fresh fruit).

    7.9

  • Jeffrey
      United States of America
    June 24, 2014

    Most of the staff was very nice and helpful. Very easy to walk to attractions from location.

    The hotel is very noisey. When they start cleaning at 7am they bang furniture and pound on doors like the seat team. It was impossible to sleep there. You have to pay to use the pool and again it's never quiet

    5.8

  • Nicola
      Canada
    June 10, 2014

    Angela is amazing the gentlemen in the afternoon requires some customer service training- ( and me and our friends are not very picky)

    7.9

  • Anonymous
      Croatia
    June 8, 2014

    garden

    9.2

  • Nilza
      Brazil
    June 6, 2014

    Good bed, good breakfast

    Unpleasant staff. Breakfast ladies acted as if guests bother them. Mr. Maurizio (night front desk) is rude, he really needs training on how to treat customers. And there is no internet whatsoever!!!!!

    5

  • Tony
      United Kingdom
    June 4, 2014

    On-site parking, nice area outside to relax

    9.2

  • Ute
      Australia
    June 2, 2014

    location

    Breakfast Mosquitos at night building very echo-y

    6.3

  • Yeyet
      France
    May 21, 2014

    The hotel is very well situated only 10 minute walk to the historic center. some restaurants and supermarkets nearby. the breakfast is good with a very nice view of the garden. Very nice decoration with lovely garden.We enjoyed our stay there and have recommended many friends.

    9.2

  • Sergey
      Russia
    May 16, 2014

    The hotel is a real roman villa. The room was gorgeous with a large private terrace. Very cosy, neat and calm. The staff was very nice, friendly and extremely helpful.

    Just a tad too far from the historical center but this may be an advantage as the city center tends to be overcrowded.

    10

  • Rodrigo
      United Kingdom
    May 11, 2014

    The hotel does not offered any facilities.

    4.2

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