NH Royal Palace  

The Hotel is situated in quiet neighborhood. The stuff is friendly. You can park your car in a garage (11 - 13 €/day) or around of a hotel for 0,75€/h - you can by tickets in the hotel. Center of the city is just several minutes away by walking.

Poor breakfast.Hotel needs refurbishment as it is little outdated.

The welcome was excellent and we were very pleased with the room and the breakfast.

The decoration and furnishing and fittings are starting to show their age

Great location quick walk from the train station.

we stayed overnight for our ferry the next day. We were given a room with an enormous balcony looking out to the city of Messina. We were impressed by the service during breakfast too. The staff are really helpful and friendly. Definately would recommend this to anyone. Also, my partner went to the bank early and dropped his credit card in the gutter and was very stressed... when the hotel staff found out... they accessed the gutter for us and retrieved the card. We were grateful for their assistance.

no faults. only that our Peugot 5008 was too big for the carpark in the hotel. However we were grateful that the hotel reception suggested we park the car in the street beside the hotel and because it was sunday the next day... the assisted us with the parking ticket that only cost 1 euro as sunday was free.

Location close to the harbor

Lack of English at the reception

We booked this hotel mostly because of its location since we were passing through Messina and hence wanted a hotel on our way to Catania, etc. We knew the hotel was located in the very centre of the city however we chose it because free private parking was advertised on the site and we knew that secure parking is a problem in the middle of Messina. Furthermore, pets were advertised as accepted since we were travelling with our pet dog. However, upon our arrival, we were told that parking was a garage nearby at a cost of € 11.00 per day. However, they indicated that our car, an SUV, would not pass through the ceiling of the garage since this was very low. So, we had no choice but to park outside on the street - our main worry. When they saw our dog they told us they only accept small size pets. When I explained that this was not specifically stated on the site, they agreed to allow us in. However, at check-out they informed us that we would have to pay an additional charge of € 22.00 for the pet - we had not been informed of this. Furthermore, wardrobe was broken and facilities did not reflect a 4 star hotel and the price paid.

good value for money

The staff was very friendly,nice and very helpful.Good breakfast:was a nice mix of Italian and continental style. Location is perfect (3 minutes walk from railway station).Room and bathroom is nice and comfortable.

Good location in the city.

Hotel needs updating to today's standards.

It was conveniently located for walking in Messina.

The staff had very minimal English language skills and acted like we were not important since we didn't speak fluent Italian.

The staff is wonderfully nice, polite and helpful. Breakfast, for Italian standards, is abundant and varied. Rooms are large and comfortable; location is great. If I ever return to Messina, I wouldn't bother looking for another place.

You have to pay for the use of internet, and not only is it too expensive (6 euros an hour or 10,80 for 24 consecutive hours) but there are a lot of limitations (upload, download).

Hotel staff

rooms to be refurbished