San Clemente Palace Hotel & Resort

Checked in with speed, smiles and courtesy. Suite lovely as per picture, however a tad small for the room rate. Fabulous bathroom. Our sons room was very small, but comfortable. The regular boat taxis and the island location made the hotel experience very special and romantic. Breakfast elegant and plentiful selection from quality produce. Asked concierge where to go and what to do in Venice; his help priceless! We embarrassingly arrived with three large suitcases externally covered in thick sticky honey from an accident within the aircraft hold: when asked, it became the porters pleasure to clean them for us - (hard job!). Overall experience - excellent - didn't want to leave!

Disappointments:- really do need better system of guiding you from your arrival point in Venice to the hotel. Unnecessarily stressful. Restaurant utterly charming on waterside, staff obliging, however food very very disappointing. Wanted to entertain friends after dinner, closed bar at 1,00am: would have expected all night service if required. Would have expected breakfast chef preparing fresh eggs to choice as part of buffet. Antiquated TV, would have expected flat screen.

interesting old monastery but a little far from main areas. However the shuttle was good.

we enjojed very much the location,and also the launch service to San Marco, and the peace and quiet of the San Clemente Palace.We wish our stay could have been longer.

Simply Amazing

Water Taxi from Hotel to Airport was quoted by Hotel at 100 euros but driver chardged 110 at other end.

The complementary boat suttle between the Island and San Marco in Venice was wonderful and convenient!!!

If you woke up around noon you had no hot water to shower in. Everything on the hotel Island was extremly expencive without other options.

staff went out of their way to provide a service that was 5* and personal

the rain!

Absolutely beautiful, shuttle servic efrom hotel to Venice was excellent, most convenient. Superb surroundings & excellent breakfast.One of the nicest hotels I've ever stayed in.Great pool & tennis courts

It is an elegant and peaceful hotel with high quality details. You are in Venice but feels like you are miles away compared to the narrow and crowded streets of Venice. It is really quiet around and you might think that you are at a hospital - which is actually true for the history of the hotel! It has pool / tennis and golf facilities that are nearly ımpossible for Venice!

You are not in the mid of action and crowd if that is what you are looking for!

Hotel is located in the wonderful location. It takes 20minutes to reach from Piazza San Marco. Room is very clean and tiny. Breakfast was very nice.

Attitude of hotel staff was really bad at the reception. He arranged check-out holding phone and speaking to somebody from the binging to till the end . We had expected excellent service but it could not seen unfortunately. Reservation letter confirmed the room with good view of garden and lagoon, however it was not provided us also. We were disappointed deeply.

We chose this hotel to celebrate our silver wedding anniversary and were not disappointed. The hotel and grounds are stunning and have an air of tranquility which is a nice contrast from the hustle & bustle of Venice. Although expensive I wouldn’t hesitate in recommending this hotel especially if you are celebrating a special occasion.

Perfect! For something extremely special with attention to detail, this is the place to stay in Venice. We loved coming back each day to tranquil surroundings after the excitement & hustle & bustle of Venice. The private launch made us feel like film stars every time we were transported from island to island. The San Clemente island is steeped in history, the church is exquisite and a hidden gem, the grounds amazing! Very sorry to leave, but happy to know we will most definitely come back!!!

Be prepared - it is very expensive. However, for a special occasion it is very much worth splashing that extra cash.

I loved this hotel. A Lovely castle. Romantic and luxurious with wide rooms and high ceilings compared to other Italian hotels specially in Venice. The shuttle service is excellent and drops you right at San Marco. I consider the hotel being on its own island away from the main land a plus and not a negative point. Ridding a boat (Taxi or Gondolas) is really expensive in Venice. Yet you or your loved one wont feel like you missed out on a boat ride because of the frequent shuttle service. Complementary fruits nuts and chocolates were nicely chosen. Best staff I came across during my trip around Italy and the first to consider our honeymooners status.

After the New years celebration we were starving and thought room service would be better than waiting in flooded Venice to find a bite. Of course on the Island at 1:00 am there was no option other than the room service or the minibar. We called and no one picked up then called reception and they told us that room service closes at 1:30 am and they transferred the call to room service and they guy told me the only thing the can send me is toast! I found that insulting to my tummy.

Hotel design,glof area,locatin,the hotel overall was excellent