San Clemente Palace Hotel & Resort

I loved this hotel. A Lovely castle. Romantic and luxurious with wide rooms and high ceilings compared to other Italian hotels specially in Venice. The shuttle service is excellent and drops you right at San Marco. I consider the hotel being on its own island away from the main land a plus and not a negative point. Ridding a boat (Taxi or Gondolas) is really expensive in Venice. Yet you or your loved one wont feel like you missed out on a boat ride because of the frequent shuttle service. Complementary fruits nuts and chocolates were nicely chosen. Best staff I came across during my trip around Italy and the first to consider our honeymooners status.

After the New years celebration we were starving and thought room service would be better than waiting in flooded Venice to find a bite. Of course on the Island at 1:00 am there was no option other than the room service or the minibar. We called and no one picked up then called reception and they told us that room service closes at 1:30 am and they transferred the call to room service and they guy told me the only thing the can send me is toast! I found that insulting to my tummy.

Hotel design,glof area,locatin,the hotel overall was excellent

The ambience, the staff, the location and the relaxing and quiet atmosphere.

Comfort, geographical position, design of the interiors, quality and variety of meals, room view, possibility to go to St.Marco Square every 20 minutes, complementary trip to Isle of Murano, burning candles in the street in the evenings, white rabbit in the territory of the park

We left at 5 o'clock in the morning and it's a pity we had to order taxi-boat to get to Rome Square, where we left our car. It would be more in hotel stile to give a transfer there. Besides, coffee on the trolley was nearly cold and there was nothing to eat, though the breakfast for this day was included in the price.

The staff very attentive, the boat shuttle was excellent and the hotel was beautiful.with amazing facilities.

It was very large, and at first seemed too out of the way. It was also not forthcoming with details about specific places to visit

The location and views were stunning. The place is a nice quiet place to come back to after the busy, crowded areas in Venice. The pool area is good.

Yes a few points. 1. The breakfast service was terrible and not up the what you would expect from a 5 star - the food was cold and ran out and we waited for a long time to get coffee and then when it came the order was wrong, 2. as it was a nice suunny day we wanted to sit outside but were told no, eventually we got a table outside but when we went to the buffet to collect food, out table was taken!! 3. we booked a double delux room which was advertised as being 45m2, but it was much smaller around 20m2 and for the price we paid (Euro 425) this was not good value at all. 4. we went for lunch at the pool and had to wait for 35 minutes until someone came to serve us and when they did they got the order wrong.

Peacefull luxury at only 15 minutes by shuttle launch from Piazza San Marco.

Dining in the restaurant Le Mascchere cannot be recommended.The food is not fresh and service inadequate.

The hotel is alone on an island just 7 minutes from Venice, is new, big rooms, there are 2 boats that take and bring you to the Piazza San Marco, swimming pool for the hot hours. Ideal for families, relax, romantic weekend. I travel a lot and this is the best hotel

The premises are gorgeous and the facilities are very good, especially the pool and the park.

Staff is not what you would expect at a 5-star hotel. During our five-day stay in this hotel, we found the concierge and the reception staff at times discourteous or overfamiliar. Elsewhere in the hotel, the level of service was also disappointing. One example: one day we asked for a drink by the pool at 6:30pm. We were told that the pool bar was already closed and although the main bar of the hotel was open, it was not possible to be served by the pool. Finally, our overall impression about the staff we encountered is that they are not dedicated enough.

Private islqnd near venice Italy the entire small island is the hotel and resort. Private hotel launch very convenient to Venice. Very scenic and away from the crowds.

Food was really overpriced and not very good and since it is an island there are no other choices but get on the launch and go into venice even if you are tired if you zant to eat

The quietness in the hotel. it was lovely and calm after the noise of Venice! The hotel staff were very polite and helpful.

The Food and Drink were well over priced, bar service was slow and the foood was not up to the standard expected for the prices charged.

Close to Venice- a ten minute boat ride-beautifucl rooms and grounds.

charge for internet