San Clemente Palace Hotel & Resort  

If Venice is the crown, then San Clemente Island Resort is the jewel in the crown. My husband and I have just returned from an idyllic 9 days holiday at the beautiful five star hotel on the island. We travelled from San Marco airport in a Venice Link water taxi to be greeted warmly by the hotel porter who helped us alight from the boat and took care of our luggage. The receptionist was very friendly, showing us to our spacious, decorative room and explaining the geography of the hotel and grounds. All the staff were extremely polite, the rooms were spotless and the grounds very impressive. We love Venice, but could happily have spent the time on the island. The photos of the hotel were very impressive, but nothing could have prepared us for the beauty of this resort. I would love to return to enjoy the hospitality once again.A Huge thank you to all the staff.

quality of service, facilities and staff. quite location so close to bussle of Venice. Wonderful building beautifully furnished. excellent communication to Venice.

The hotel stands in San Clemente island. So it is very easy for the first person to get to the hotel by water taxi. It is nice hotel.

Spacious rooms, beautiful design and decoration of the Hotel, beautiful garden, delicious dinners.

Poor breakfast, no hairdresser in the Beauty&Wellness

Beautiful relaxing location.

Staff default answer to most requests was 'no'. Became somewhat of a joke...not what I expected. From a 5 star hotel.

We had room 352 on the 3rd floor, clean and spacious but uninspired... could get the climate control to meet the desired setpoint and couldn't get the confort level expected. Overall like the location and experience but this didn't fell like the 5* it claims to be. Large public groud, with pool,tennis, putting... It was really hot while we were there and we opted for the indoor Jacuzzi to relax. In fact we would get up, breakfast then head to San Marco around 11am then back to the SPA areound 4pm til 6pm then back to San Marco for dinner... this worked out great everyday. Full buffet breakfast was included but it did sometime run low on bacon and eggs.. The hotel itself is quite large and located ona private island at about 10mins boat ride which runs every 20mins. Found that entertaining and easy to use, compare to the poor folks lugging their lugage across multiples bridges! If you're getting there by train or drop off a rental, I suggest you get on Linea 1 to make the journey down the Grand Canal. If leaving/arriving by plane(VCE), Alilaguna's Linea Blu will get you to and from the airport. Really like the location away from the main islands, the hotel shuttle boat was easy to locate, just a little before the first taxi stand after getting off at San Marco heading toward Doge's palace. Only one bridge (5steps) to cross before making it to the landing area.

Really friendly proffessional staff. Excellent shuttle service between the island and San Marco. Excellent breakfast buffett

Perhaps not the best value for money - Rooms are smaller than they should be for 250€/ per night. The 35qm room are small.

Relaxing in quiteness after a long day away from the crowd. Breakfast was superb. Shuttle boat to & from St. Marco Sq service including staff was great. Hotel Staff were Fluent in English (big +). Best way to geet to Hotel from Venice Train Station is 1) Take the Ferry boat Euro 6.50 per person to St. Marco Sq trip (20 -25 min) then 2) About 200 meters to your right you will get the free Hotel shuttle total trip (10 - 13 min). Taxi boat from Train station to hotel o/w or vs is around Euro 75 which is too expensive

They don't provide an iron & board, because of safety, but their Laundry service is very expensive. For ironing 4 simple items we paid around euro 65.

It was nice an comfortable.

The location makes it difficult as you have to pay water taxi prices, 110 Euro from the airport to the resort or from resort to Venice is 80 Euro. So it can get expensive. This was the recommendation of the staff even though there was a free shuttle boat.

We had a wonderful stay again at the San Clemente and were upgraded on arrival to a junior suite. The room was lovely and we enjoyed catching the shuttle water taxi to and from St Marks square. We felt this added to our experience and it was lovely to be able to escape the crowds of Venice and come back to the hotel and laze about the pool.

The La Machere restaurant was a disappointment. We did not enjoy the food and would not eat there again. We did enjoy the pool side bar food.

Utterly fantastic. We went for my Girlfirends birthday, as a surprise. The grounds and boat ride there are enchanting, and the entrance, especially after dark, is magical. We were upgraded from a deulux Double to a Junior sweet. Amazing. Not a bad word to say. Breakfast in the room is extremly expensive (€77 for the two of us) but a feast and highly enjoyable. Its really nice to be out of the city centre in the quiet.

It was our second time we stayed in this hotel while we was in Venice. First time we stayed there it was excellent on all points, so thats why we decided to stay there again.

Everything was great, but the room was a bit worser than before. Even so on registration I was said that we had upgrade. Both times we payed for Deluxe number, but in first time room was nicer; it had bigger bathroom, and "hall". First time we stayed in 208, second time in 230. So if 230 is upgraded room, and not Deluxe, I'm wandering what type 208 room is?