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Property Highlights

Free WiFi Free parking

Places of Interest:

Ibla (0.1 miles)
Show map San Giorgio Palace

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Newest reviews for San Giorgio Palace

  • Barbara
      United States of America
    August 7, 2014

    Location - step out the front door and you are in old town Ragusa. Short walk to the main square! Parking - Easy and Free Loved the dramatic entry to the hotel via the stunning tunnel to the elevator. The interior did not disappoint and our room was beautiful. The place is gorgeous and the history of the hotel is quite interesting. Breakfast - was great, quite a spread with lots of choices, fruit, meat, cheese, rolls, cereal, etc. Staff was very accommodating and made fresh hard boiled eggs for us. As others have stated - this has to be the best place to stay in Ragusa Ibla.

    We had a bit of trouble getting connected to the wifi. Staff at the front desk were very willing to help us out. Once we learned the nuances we were good.

    10

  • Basak
      Turkey
    August 5, 2014

    This was a lovely choice in all means. As soon as we entered the hallway that led us to the elevator, a beautiful scent made me smile. The girl at the reception was really nice. Our room was spacious and clean and modern decorated. Breakfast buffet was satisfactory for us. So as total we were glad we stayed there for 3 nights.

    As for the only downside- which is not about the hotel ameneties - it was the behavior of the Hotel Manager. After we spent 2 full nights at the middle of July (me being pregnant and the weather being hot and sticky outside), I requested a change in our bed sheets by phone. And the voice on the other end just said; "WHY???" I was shocked because i expected nothing like that, the personnel was always helpful till this point. Instead of explaining that this is not their policy but he would do such a change(since we are good paying hotel guests!!) , he knocked on the door a minute later and told me in a far-away-from-nice manner that he had made a note in booking.com about the hotel policy "only changing the sheets if you stay for the 4th night". I told him that i read nothing like that before i had made the reservation. Anyway after that ugly discussion, he sent a lady for the sheet change. After that point i didn't really care because he had ruined our day. The hotel is a beauty but as for "The Manager" he should learn how to the treat guests nicely, learn to explain his point view in a nice way. Because things like the air-conditing breaking down in the middle of night can happen, is a mechanical problem and is normal as long as it is taken care of ASAP which the hotel did. But things arising from a person's behavior might really make a damage. After all he is representing the beautiful hotel.

    8.8

  • Clive
      Ireland
    August 5, 2014

    Our stay at San Giorgio Palace was exceptional !! The hotel is modern, well maintained and centrally location within walking distance to the local bars and restaurant. The hotel staff where extremely helpful and friendly. Ersilia ( A special thank you !! ) you could not have been more helpful really making our holiday one to remember. ( from directions around the city, restaurant recommendations, late check out, printing boarding passes and organising transfers to the airport etc.. the list goes on ! ) San Giorgio Palace is lucky to have you as part of their talented team !! Many thanks to all !!

    Leaving :(

    10

  • Valeria
      Dominican Republic
    July 25, 2014

    The hotel is very modern and well located. Ragusa Ibla is a fantastic city. The service is excellent, everybody was helpful and friendly. The rooms are very comfy and the views are amazing. The breakfast is very good. The neighborhood is very quiet.

    Nothing, everything was perfect

    10

  • Yasuyuki
      Germany
    July 22, 2014

    We could park on the bottom of town, and go up to the ancient central city by elevator in the hotel. I did not need walk up to city center, nor I did not need to be bothered for driving & parking on Central area which is registered in UNESCO. Our room was clean and comfortable. The reception man was very kind and friendly.

    Nothing.

    9.2

  • Anonymous
      United Kingdom
    July 10, 2014

    The staff were cheerful and welcoming. The whole hotel was immaculate .

    Tiny wish - that there had been coffee to help yourself to at breakfast (although staff got it for you when you asked)

    10

  • Marta
      United States of America
    June 9, 2014

    By looking at the historic building of the San Giorgio Palace from the main entrance in Ragusa Ibla , you could not imagine how comfortable and modern it is inside, spacious rooms, big modern bathrooms each with a window with panoramic mountains views. The Architect that envisioned this project was very clever. Kept the character of the old Palazzo, took advantage of its position on the hill, making the elevator to reach the street below where you can park for free (Via Giovanni Ottaviano), once you come up to reception, there is another door at the other side to reach the center of town. If you are driving be sure to ask for directions. Booking.com GPS coordinates takes you to the no traffic zone entrance inside the old town. Reception should have a map prepared with GPS coordinates of the parking entrance to email to guest. Ragusa Ibla is a wonderful old town with a maze of streets of unbelievable buildings, gardens, shops, cafés and restaurants.

    9.6

  • J
      United States of America
    June 6, 2014

    The front door (not where you park) leads to a street that leads you to the main historic area--close, easy and convenient. The staff was very accommodating. Overall, a good experience.

    Finding the back entrance is very tricky. We got close and called the hotel and they sent someone to flag us down. You park on the street, then you roll your bags part way up a steep hill and take an elevator up to the lobby. It's fine once you figure it out, and you don't have to use/move your car again until you leave. The room was very small, but comfortable. The hotel seemed understaffed; they were very nice, but often hard to find.

    7.5

  • Peter
      United Kingdom
    May 31, 2014

    Fresh, clean, new hotel Friendly and helpful staff Fresh and varied breakfast - as good as I've ever experienced in a hotel Wonderful location

    Beds were a little hard Wi-Fi necessitated separate code for each device - a bit fussy, but not a problem

    9.6

  • Richard
      United Kingdom
    May 28, 2014

    The room was an incredible value for the money, huge bed, two bathrooms, sitting space, and balcony for way less than I expected. I thought they might have erred in giving us such a wonderful room. It was right in town, great location. The parking was tricky but I think that is common. We also had a meal there one night and that was also a wonderful good deal. The rooms were very clean, no problems with that. The staff were friendly and helpful.

    We thought the bed, while vast, was a little too firm. The lighting could have been brighter in the bathroom. The sink in the main bathroom was huge, luxury but not so practical when you are planning to fill it up.

    8.3

  • Anonymous
      United States of America
    May 22, 2014

    close to the main street of Ibla

    Internet is horrible. They booted me off three times trying to checkin to my flight out of CTA...The girl at the desk smile prettily at you says they have changed companies. No 6 am wakeup call as requested. We left by 6:45 and they still had not called.

    7.1

  • Anonymous
      United Kingdom
    May 13, 2014

    Everything, In particular, Ivan the hotel manager was extremely helpful.

    Nothing

    10

  • Linda
      United Kingdom
    May 7, 2014

    Fantastic location for Ragusa Ibla. We booked the suite which was extremely spacious and surprised us by having 2 en suite bathrooms! Our room also had a terrace and view over the valley. The staff were very willing to help although sometimes things got a little confused.

    We weren't that keen on the modern brown decor of the room but that is just personal choice so don't let that put you off.

    9.2

  • Sandra
      United Kingdom
    May 1, 2014

    loved the tunnel to lower road

    9.6

  • Richard
      United Kingdom
    April 3, 2014

    easy parking for a city with no parking. Easy access to city center

    9.5

  • Anonymous
      United States of America
    March 27, 2014

    This is a modern hotel with everything up to date yet close to the old city. The manager did everything he could to help us and made excellent suggestions.

    10

  • Joe
      United Kingdom
    March 1, 2014

    Personal, helpful service. Excellent location with easy, free parking at lower entrance and easy pedestrian access into the narrow streets of central Ibla from the upper entrance, avoiding steep climbs or difficult driving. Building converted to very high standard.

    9.2

  • Timea
      United Kingdom
    February 25, 2014

    Fantastic location, staffs are extremely helpfull and friendly

    9.6

  • Anonymous
      United Kingdom
    February 19, 2014

    We stayed for 5 days at this wonderful hotel. We had the suite which was fantastic. The staff were extremely helpful and accommodating. Nothing was too much to ask. Had full knowledge of the island and tourist sites. The MD was available at all times. Luca was an excellent member of staff that waited on us hand an foot. Restaurants, rooms and bathrooms were very clean. We would definitely stay here again. Kevan & Corrinne

    Staff were so friendly....they should have name badges..

    9.6

  • Alexander
      Malta
    February 6, 2014

    Very modern and nicely decorated room. Excellent view.

    Breakfast was the worst I have ever seen. We were the only guests in the hotel and the continental breakfast was very scarce. The same two slices of ham were in the same plate 3 days in a row. In the final day, five slices of salami were added to the continental breakfast, rather amusing. Restaurant closed every day, so always had to eat out. This was in Winter so might be better in summer.

    4.2

  • Claire
      Malta
    February 5, 2014

    Superb location, ideal for a relaxing break in Ragusa Ibla. Modern hotel, although set in an old building....also lovely views from all rooms. Staff very helpful and corteous

    Nothing !

    9.6

  • Lorna
      Malta
    November 14, 2013

    I loved everything about this hotel. This is the second time we stayed and we were certainly and definitely not disappointed. The hotel itself is absolutely brilliant, the decor stunning and the location perfect. However, the trump card is certainly the staff, particularly the young gentleman who was manning reception when we arrived and throughout most of the stay. We were made to feel like royalty. This is, in my view, the best place to stay in when in Ragusa Ibla. Breakfast was also top-notch.

    I disliked nothing.

    10

  • Emma
      Belgium
    November 14, 2013

    great service!

    10

  • Thomas
      Sweden
    November 3, 2013

    Very nice place, high level of service, nice and friendly staff, located just a few steps from the square in front of Il Duomo. Close to restaurants, shopping and Culture. Parking free of charge in the street below, worked perfectly with direct access from the hotelelevator. Wifi worked perfectly, fast access. Nice view over the Ragusa valley. I would lika to come back. Can be highly recommended!

    Prepare your first access, because the narrow streets in Ragusa Ibla are not the most easy way to go there. But can easily be accessed from the street below, when you know what to look for.

    10

  • Anonymous
      United Kingdom
    October 22, 2013

    everything. Staff very helpful and friendly. Room only recently refurbished to a high standard with excellent bathroom. View from bedroom window fabulous. Wonderful breakfast with lots of choice and staff very attentive

    Maybe next year the restaurant will be open and I am sure that it will have the same high standards as the rest of the hotel.

    10

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