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Property Highlights

Free WiFi

Places of Interest:

Maschio Angioino (0.2 miles)
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Newest reviews for San Marco Hotel

  • Marketa
      United Kingdom
    August 19, 2014

    Location close to Molo Beverello walking distance

    Had a room in 4th floor a 30kg suitcase and lift was only to the 3rd floor. No one offered help to carry the suitcase

    7.9

  • Alma
      Malta
    July 30, 2014

    Location is good, sightseeing, food shopping are within walking distance bus stop right outside hotel

    A bit noisy on Saturday night as room was on main road with noisy cars

    7.5

  • Madalina
      Romania
    July 20, 2014

    Nice location, close to the Port. Safe area. Easy to reach from the airport with the bus. Friendly and helpful staff. Nice breakfast, simple, but fresh. Close to public transportation, shopping areas, boardwalk.

    The street below got really crowded at around 10 PM and the cars kept honking until midnight. We had to leave the key at the reception, when going out.

    8.3

  • Paul
      United Kingdom
    July 11, 2014

    location was in a good place.staff helpful and friendly.

    very busy roads.hard to cross at times.

    6.7

  • Andrea
      United States of America
    June 25, 2014

    The location was great near Castle Nuovo and the piers. The view of castle Nuovo from the window was beautiful.

    The shower flooded the bathroom, which made a shared bathroom difficult to use. Beds were dorm style. Air conditioning did not work well and open windows let in much street noise esp with construction so close by. Breakfast was okay but a family of 4 could not be accommodated to sit together in the small space. I had insight into some issues from prior reviews but still booked here to be a 3 min walk from the pier and castle.

    6.3

  • Pritish
      Kuwait
    June 24, 2014

    The staff of the hotel was ever so helping and polite.... felt like a family. The location of the hotel is a big plus point.

    One and a half flight of steep stairs with heavy suitcase is a real pain since the lift stops at 2 1/2 floor. The room furniture / furnishing can improve.

    7.5

  • Mugurel
      Romania
    June 1, 2014

    It's a fine transit option, as in "ok for a one night stop in Naples", close to the port and to the city center.

    Otherwise, it's mediocre in every aspect: overall appearance, cleanliness (bath was moldy), facilities (tv was so small and far away from the bed, you couldn't even recognize the actors in -all dubbed in Italian- movies), breakfast (crowded room with only 6 small tables). Very noisy street if you open the windows.

    5.4

  • Ina
      Israel
    June 1, 2014

    it is a fair price hotel

    6.3

  • Ronald
      United Kingdom
    May 22, 2014

    staff very helpfull .close to port and transport links.had real ale in bottles (2 euro)

    sink was cracked and loose at wall.no plug in sink.very small room

    5.8

  • Brent
      United States of America
    May 17, 2014

    Staff, breakfast, view, location

    Nothing

    9.6

  • Natalia
      Russia
    May 12, 2014

    Location is excelent, reception is 24 hours

    Poor furniture in a room, very noisy, difficult to enter the shower cubicle.

    7.1

  • Anonymous
      Russia
    May 5, 2014

    Location, good Internet connection

    Room are too small, breakfast is poor, extremely noisy, bad ventilation in the room

    5.8

  • Duygu
      Turkey
    April 25, 2014

    Nothing really

    We parked our car in a garage hotel pointed out. We did not notice that garage owners had scratched our car until we got to the airport. Avis (rent a car) charged €500 for that! €240 for the damage and rest of the total amount was tax!!!! Whole city is a scam! The lady who runs breakfast room was so loud and grumpy!

    5

  • Robert
      United Kingdom
    March 2, 2014

    Staff were excellent. Very friendly and helpful. Continental breakfast was good. Hotel is close to bars and restaurants.

    8.3

  • Ellen
      United Kingdom
    February 25, 2014

    Good location.very helpful staff, good wifi. Good breakfast

    Rooms need refurbishing. Mould in shower,and window sides. Need to replace bed throws.

    7.5

  • Jennifer
      United States of America
    December 8, 2013

    The customer service was great. The room and bathroom were nice and clean. TV and Internet accessible. Great breakfast. Of everything I enjoyed how nice the staff was.

    10

  • Dianna
      Australia
    November 3, 2013

    All the staff were extremely helpful. The room was great too!

    9.6

  • Amanda
      Australia
    October 29, 2013

    Great location for arriving or leaving by boat. Also bus stop to station directly outside door. Fantastic view of castle from some windows.

    Hordes of passengers from cruise ships arrived both days we were there which made getting around and sightseeing more difficult.

    6.7

  • Anonymous
      Serbia
    October 26, 2013

    The restoran "Osteria Antonio"nearby...

    5.8

  • Anonymous
      Portugal
    October 15, 2013

    They were not able to print the boarding pass of my plane.

    7.5

  • Geoff
      United Kingdom
    October 6, 2013

    Location and staff. SM Hotel is central, close to Tourist Info and Castle Nuovo, etc. Staff are very pleasant and mostly thorough.

    Standard of accommodation; only one cheap chair in room; big, cheap old fashioned sparse furniture; basic breakfast, ie. rolls, cheese traingles; unlicensed; mini TV fixed at high ceiling level; broken air-con not fixed until 2nd report; noise (traffic)

    5.8

  • Anonymous
      New Zealand
    October 1, 2013

    Rooms not very clean, stains on sheet, Mosquitos, small rooms

    4.2

  • Evelyne
      Switzerland
    September 19, 2013

    Very clean rooms, friendly staff, central siuated, close to the habour. Quiet rooms with good closing windows (very noisy outside).

    Breakfast was poor

    8.8

  • Peter
      United Kingdom
    August 15, 2013

    Very helpful staff, polite, good air con, clean, good position near port, lift,

    Nothing

    10

  • Anonymous
      Russia
    August 9, 2013

    Perfect very frendly and very helpful staff always at your disposal.

    7.9

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