San Marco Palace

Service.

Decoration. And my room was next to the elevator and we waked up every time it went up and down.

Good location, quiet, friendly staff in breakfast area

totally overpriced, room description from reservation is not what we got; outrageous surcharges for small child requested at late night check-in

Hotel was very cental to all places of interest

Just the canal outside the hotel was a little smelly

The two rooms were spacious.

The hotel is difficult to find and the address unclear. Even the luggages were delivered to the wrong hotel that luckily did belong to the same group. Canal view is not worth of the money because one cannot really see it unless going to the window and look down. Breakfast is a mess, we felt like guests of many hotels of the group were eating there. Everything (plates, glasses, cutlery and foot) was running out.

The rooms were neat and clean. We were assigned in a smallish room on the first floor on our first leg of the trip, which was of a standard (cramped-ish) size, to be expected for its location and rate. The second leg saw us staying for two nights and we were assigned a room on the third floor (rm 322) and it was huge - a real delight. This hotel is well placed for Venice trips, being just off s Marco Square and we are recommending it to close friends going to Venice next month.

The breakfast fare was good (we eat light and the cereal/yoghurt/croossants/rolls/preserves were good and fresh). The breakfast experience however was the stuff of nightmares for those quiet people that don't want to fight for food and a table. We got there early (7am) on the first day and we had a great breakfast with few people. The next day we did a 9am breakfast and could not get a table for 15 or so minutes and had to fight with others pushing forward to tables. On the final morning we thought we would leave it a bit later (10am) and most of the food we were told was "finito" with replacement being sporadic and pitiful. Having said all this, simply go down to breakfast a bit earlier than the madding crowd and all is great!

The location ,and the room

spacious accomodation good beds good decor helpful manager good location easy transport links good bathroom

poor junior staff no utensils in kitchen poor wifi in rooms poor breakfast

very comfortable and home like atmosphere.

The room had a smell of stale smoke from cigaretts

The best thing about San Marco Palace is the central location.

I found the hotel hard to find despite speaking to the front desk twice. I think a detailed map with directions from the square would have been helpful and should be available through the website. It was hard to get our luggage to the hotel with all the steps. I would not recommend this hotel for early morning flights, which we had.

The hotel offers privacy but is very close to the centre of San Marco Square where the most important tourist attractions are located.

The breakfast was adequate but with a very limited selection. It was also very busy so that staff were hardpressed to keep up. I understood that it was open to those staying in other hotels in the same area.

La posizione centrale.

Non mi sembra un 4 stelle ma piu' un residence.Lo staff non stato molto gentile.Il bagno è vecchiotto e non confortevole ma la camera molto ampia.Non ho gradito che fosse dislocato dalla reception e dalla sala colazione.

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