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Newest reviews for Santamaria Inn

  • Muge
      Turkey
    August 24, 2014

    Rooms were clean some of the staff was nice (and some wasn't).

    Location was ok however some nearby spots at night were not safe so we were basically running from metro station to the place at night when going back to room. Breakfast was awfully poor. I would not stay there again.

    6.3

  • Aleksander
      Sweden
    August 16, 2014

    buses and trains just around the corner, close to town, cheap.

    traffic noise, poor neigbourhood, bed was horrible, small shower.

    5

  • Talal
      Oman
    August 8, 2014

    I like the rooms are big and good air conditioning

    I didn't like two things and they are quite important points First the location of the building is incorrect as in Google so it took me long time to find it. Second they put a picture of almost a naked woman in the room although this is accepted in some cultures but not all the religions and cultures accept it.

    7.1

  • Anonymous
      Greece
    August 7, 2014

    -Very nice breakfast -Clean room -Friendly staff

    -Too much noise from the street -Air-condition was charged extra (5€/day)

    6.3

  • Lars-agne
      Sweden
    August 4, 2014

    Well located in town center a couple of minutes walk from Termini station. Clean hotel, very friendly and helpful staff and a lovely breakfast.

    8.8

  • Michael
      Australia
    August 3, 2014

    Close to termini and easy to find, Great little restaurants close by, Staff helpful, Good breakfast.thankyou

    8.3

  • Graeme
      Australia
    August 2, 2014

    Close to the railway station for those transiting through or arriving late/leaving early from trains. Staff happy to leave bags there past checkout time.

    If your room is on the street that faces the busy road, then the road noise from traffic is quite loud and all night - no smooth bitumen here

    7.9

  • Patryk
      Poland
    August 1, 2014

    GREAT LOCATION! VERY HELPFUL STAFF! REALLY NICE IN HOTEL ROOMS

    10

  • Ashwin
      Germany
    July 28, 2014

    The room was good in almost all aspects except for the air conditioning. In July, it is very difficult without air conditioning.

    The air conditioning was not good.

    5.8

  • Ab
      Netherlands
    July 27, 2014

    Flexibilty of personnel. Very friendly and cooperative. They even offered us the opportunity to change clothes and refresh our selves at the end of our departure day.

    8.8

  • Laura
      United Kingdom
    July 25, 2014

    Location great

    So difficult to find!! No proper signage outside we walked around for hours trying to find!

    7.1

  • Anonymous
      Australia
    July 23, 2014

    It was close to termini station, really convenient! Clean room, good wifi. Friendly and helpful staff too!

    7.9

  • Christopher
      Australia
    July 20, 2014

    Very friendly, professional manager. Sorted out all problems very quickly. Good location, and VERY clean rooms.

    Be careful of airconditioning Terms and Conditions. A surchage of 5 euro per room was suggested as normal for Booking.com bookings.

    8.8

  • Anonymous
      Hong Kong
    July 20, 2014

    Breakfast, friendly staff,clean room and bathroom

    No wifi in my room

    7.1

  • Anonymous
      Czech Republic
    July 19, 2014

    - air conditioner wasnt included in price, there wasnt any notification about this fact - if you will take breakfast, please be aware that you will not got juice or water instead of cappuccino. It happened to me first time in Roma to me - I wanted to claim it to the hotel's personals, but nobody was there. I left rest of breakfast vouchers in the hotel with keys when I left - the room was oriented to busy street. I could not sleep well - based on this experience I would not recommend to you to stay there. For that price you can get similar accommodation in same place for same money (as I got last year, have to say that I did mistake to not go there again)

    4.6

  • Vellislav
      Bulgaria
    July 15, 2014

    staff was very welcomed, the rooms were clean, it's quiet and comfortable. I recommend it!

    8.3

  • Rebekka
      United Kingdom
    July 13, 2014

    Everything was perfect! Lovely modern clean room, fantastic bathroom. The staff couldn't have been more helpful!! We would definitely return! :) c

    10

  • Anonymous
      Australia
    July 9, 2014

    Santamaria Inn was located close to main train station and The Basilica di Santa Maria Maggiore, which is the largest church in Rome. We walked to Colosseum and Forum. The Inn is located on the third floor of a building with nice marble interior. Our room was small, very basic, but clean.

    When we checked in, the "concierge" gave us a map and circled location and places to visit. That was the last time we saw anyone in the reception despite of the various times we entered and exited the Inn in 5 days. Safe in the room was dismantled due to the accident with the previous guests, but no other option was given to us to store thins we intended to keep in the safe. Wi-Fi was working 3/5 days we stayed in the Inn. Since reception was constantly unattended we had no one to ask for the reason. Upon arrival you will be given vouchers for "Breakfast included" to redeem in a cafe nearby. However the voucher only includes danish and cappuccino that you can only consume inside, even though there are tables outside of the cafe beautifully set up. Imagine danish and cappuccino for 5 days! The cafe is very nice with large variety of pastries, sandwiches and sweets that are fresh and look scrumptious. I just wish we were told about breakfast voucher content in advance.

    5

  • Ecem
      Turkey
    July 5, 2014

    They have a nice breakfast. Staff is friendly and helpful. The hotel is close to the subway station and rooms are large.

    Old bad frame. The area between hotel and the train station is sketchy at night.

    7.1

  • Mehmet
      Turkey
    July 4, 2014

    This is not a hotel, it is an apartment, the picture above is not the receiption desk The address is incomplete, the GPS is wrong in Google map There is no hotel nameboard on the front of the building. It will take at least 1 hour to find the place even if you phone them! They don't accept the cancellation In booking.com I would never met such a false place. The rooms are different then the pictures in the website The price is too much for such a place.

    3.3

  • Anonymous
      Turkey
    July 4, 2014

    The staff was helpfull.

    We have asked before we made the reservation about the wifi and they said it is present and it did not work well. We had to go to the reception to get connected to the wifi. It was very hard for us. There is not a recertionist for 24 hours so if there is aproblem at night you can not solve it. Th entrance of the building is very dirty. It is not inside the hotel region but you have to pass through it in order to get to the second floor. We satyed for four days and the dead insects on the floor stayed there for four days. Nobody cleans the place. In the rooms you can hear everything outside. The isolation of the rooms are not good. It was very noisy at night when the other guests were speaking in the hall.

    7.1

  • Rachel
      United Kingdom
    July 3, 2014

    WE booked this hostel last minute and it was great! Excellent location to the station, really clean rooms and great staff! Breakfast was lovely too!

    10

  • Irina
      Portugal
    June 30, 2014

    Clean room with the basics and with a good location

    There was no Wifi while we were there (for 2 days) The room was near from the reception and it was really noisy.

    5.8

  • Nam
      South Korea
    June 30, 2014

    The best location near metro. Better than expected. Bigger room. Lovely breakfast. Pickup-service.

    Thin wall. Noisy surrounding. Diffucult to find hotel (Small hotel sign on wall of entrance)

    10

  • Brandi
      United States of America
    June 29, 2014

    They accommodated us efficiently within a few hours of booking online. Nice and friendly staff.

    Hard to find with the use of Google map on booking.com, it would be helpful if the hotel would provide directions on this site.

    8.8

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