I cannot think of a single thing or moment we would change. It was all superb.
We had planned for a one night visit in Milano Marittima. However, we quickly decided to stay another night at this fine hotel. We would have chosen to stay even longer if we had the time to do so. From the moment we arrived until the moment we checked out the owners of the hotel were on hand to help us with anything we needed or provide advise about restaurants, sightseeing and the like. Our children and our cocker spaniel dog were welcomed warmly and we were all treated as if we were regular clients who had been visiting the hotel repeatedly for years.
We stayed in a suite with a bedroom and living area. As a family of four we were beyond comfortable. There was a lovely, large balcony overlooking the pool as well. The shower was to die for, with both a standard head and a rain shower head that functioned in unison, and there were two separate toilet/bidet/sink areas so my husband and I didn't need to share with the children. TV, not that we needed it, was available in English in the living area.
Upon arrival we were met by our hosts and given all of the relevant information that we would need during our stay. They also told us that they had reserved beach chairs and towels for us so that we could spend the afternoon on the beach if we wanted to do so. It was an unexpected and very appreciated gesture.
At dinnertime we were given directions and recommendations for a terrific, casual restaurant, perfect for our family, that we all liked so much that we returned the next night.
In spite of being at the hotel just a couple of days before the start of the season, we didn't feel any sense of being a burden, or as if people were rushing around us to prepare. It felt truly as if we were on island time and could sip our coffee leisurely over breakfast or relax on the garden terrace with some wine for hours.
Having stayed in many, many hotels, including some of the finest in the world, my expectations based on star ratings are quite well honed.