needs remodeling bathrooms, repair noisy/vibrating AC unit, some comfortable chairs on balcony, more variety for breakfast would be appreciated;
needs finish up masonry at elevators from swimming pool . Their shuttle bus to city broke and was replaced by a small car for 4 people , so you had to wait up 1 hr while the driver made multiple trips to go to or from Amalfi ( or take a taxi for 25 Euro). In USA this is not a 5 star hotel,not even 4 based on room/bathroom , but it is in terms of staff training, lobby and in Italy it seems that once you got your 5* rating , you keep it even if the hotel went down,,,same noted at other hotels.
staff very attentive; full sea view from everywhere; free towels at the beach; they change bed every day if you do not stop them;