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Property Highlights

Free WiFi

Places of Interest:

Piazza dell Unita d Italia (0.2 miles)
Show map Starhotels Savoia Excelsior Palace

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Newest reviews for Starhotels Savoia Excelsior Palace

  • Matteo
      Belgium
    August 26, 2014

    i visit this hotel regularly and am always pleased with the excellent level of service they maintain. They fixed the wifi: basic access is now free and multi-device, as befitting the level of the establishment.

    10

  • Theresa
      Australia
    August 19, 2014

    Mostly location

    Nothing

    7.9

  • Debra
      Australia
    August 19, 2014

    No view

    8.3

  • Jesus
      Philippines
    August 17, 2014

    Location was perfect few meters away from the main plaza, there is public parking just accross the street. Size of the Room was just about right, there is a small balcony where you have an excellent view of the adriatic ocean. We stayed there on August 15, and at around 11 pm there was a terrific firework display along the dock near the hotel which lasted for almost an hour. The doorman was very helpful, went to the other side of the street and got all our luggage.

    Wifi connection was terrible

    8.8

  • Gerhard
      Austria
    August 16, 2014

    Alles war rundum Perfekt

    9.2

  • Aleksandar
      Montenegro
    August 15, 2014

    Great hotel, old building.....very good room.

    9.6

  • Glenn
      United Kingdom
    August 13, 2014

    This is a fantastic hotel in a fantastic location. The staff couldn't do enough for you - in fact we got a free upgrade to a suite on our arrival which was a lovely surprise. Would highly recommend.

    10

  • David
      Israel
    August 13, 2014

    The place, the upgraded to suite

    10

  • Simone
      Italy
    August 6, 2014

    Excellent hotel. Beautiful, well located and spotlessly clean. As we have already stayed at other hotels of the same chain, they gave us an upgrade to a wonderful suite. Kind and polite staff.

    10

  • Johanna
      Finland
    August 6, 2014

    This is definitely one of the best hotels I have ever stayed in - and I have stayed in many! We loved the tasteful decor, excellent location in the middle of town and very friendly staff. View from the hotel towards the Trieste Bay is fabulous.

    9.6

  • Robert
      United Kingdom
    August 5, 2014

    Everything

    Nothing

    10

  • Anton
      Netherlands
    August 4, 2014

    Excellent central location, minutes away from the Piazza D'Italia and the ferry terminal. Friendly and helpful staff. The GM Ricardo was on duty when we checked in and, on discovering we had something in common, personally came to greet us and spent about 20 minutes informing us of sights to see in the vicinity, day trips by boat and car and recommending a variety of restaurants. We followed his advice and every tip was a hit! Elena on duty at the desk was also very helpful and efficient and provided us with ferry timetable and made restaurant bookings for us. She also explained the "pillow menu" to us, ensuring we had a comfortable night's sleep. Our room was compact, but well appointed and comfortable. We had a lovely view over the harbour and the sunsets over the ocean were fabulous. Breakfast was pretty good, without being overly flash. There were a couple of things that could be improved though (see negatives below) The hotel is not cheap, but we thought it delivered good value for money and is well worth it's 4-star rating, with service closer to 5-star level.

    Not much. On arrival, the aircon wasn't working (or at least, we couldn't get it to work) and the room was very hot. We told Elena on our way out to dinner, and by the time we returned it was working perfectly. The help yourself "cafe Americano" was, to my taste, awful, but the staff were happy to bring you a properly made espresso or cappuccino on request. Hot breakfast was a bit limited boiled/scrambled eggs and bacon . The scrambled eggs were fresh and well made, but not very hot. A proper bain marie to keep hot food warm would have made a big difference. There was no chef on hand to make other eggs etc. Perhaps you could order these, but I doubt it as I did not see any menu or other guests doing so. Parking was pretty expensive ay E23 per day, but they do offer a full valet service - pick your car up from in front of the hotel and deliver it again at 30 mins notice. This is less than we paid in Nice at a comparable hotel and we had to park the car ourselves.

    9.2

  • Willem
      Curaçao
    July 29, 2014

    Beautiful and elegant hotel right in the center along the boulevard , sea view . Perfect location .

    The airco was not working properly .

    10

  • Anna-karin
      Sweden
    July 29, 2014

    We were upgraded to a very nice suite. Friendly staff, piccolo service which was fab having shopped a lot of wine in Italy. :) Real (i e strong) coffee for breakfast if you asked. Nicy lobby/bar area. Fantastic location next to the seaside.

    10

  • Robert
      United States of America
    July 24, 2014

    The location is superb. The staff is extremely helpful. The room was very comfortable.

    As stated by another guest, the breakfast is good, but could be improved. The hot choices should include a hot cereal, such as oatmeal.

    9.6

  • Cornelia
      Switzerland
    July 24, 2014

    Very beautifully renovated hotel with a tasteful interior, similar as the origin might have been. The colours and materials harmonize with each other, as old and new do. The room was very comfortable, breakfast is very good, the staff very professional, some very helpful.

    Guests have to ask for the Wi-Fi password every 24 hours!

    9.2

  • Paul
      Belgium
    July 23, 2014

    old style grandeur combined with modern comfort standards; a pleasure to stay in this old lady

    nothing

    9.2

  • Alicia
      Austria
    July 22, 2014

    large rooms, modern decor, great location and staff are super helpful.

    no parking and bad internet!

    10

  • Dorian
      Australia
    July 20, 2014

    Clean spacious room Great view of harbour from our room Nice breakfast Friendly and helpfull staff

    9.6

  • Gaynor
      United Kingdom
    July 16, 2014

    Room was expensive but were upgraded to a suite only failed. Magnificent . First visit since significant refurbishment - superbly done.

    Swing front door was difficult to negotiate. Fruit at breakfast was mainly out of a tin - not good for Italy in June.

    9.6

  • Areej
      Saudi Arabia
    July 15, 2014

    The location is ok for the view, we have upgraded our stay to a junior suite with a connecting and the view was breathtaking, but that is it. The reception staff were good, but not all staff as some were rude and very ignorant. For the value of money I would say that there are other better options for sure.

    Restaurant manager who was very rude to My father who is 87 she was inappropriate and was making rude facial expressions because he was just old and looked a bit lost setting in the lobby area while I was finishing the check in and when I asked her what is the problem she just shakes her shoulders and walked away... No apology no explanation, when she then realized that I wanted to put a complain she came to talk to me with an angry face, but it was first too late and second again she didn't seem apologetic or polite in her request to talk, so I apologized and walked away, because I just didn't want to ruin my stay.

    7.1

  • Gary
      Australia
    July 15, 2014

    The facilties and the staff were great especially Alessi who worked the lobby bar area. He was fantastic.

    Wi fi is 10 euro a day. Most places this classy or even less have free wi fi. Parking is only offered as a valrt service which is great but 23 euro a day.

    10

  • Muckatira
      India
    July 13, 2014

    Everything

    8.8

  • Klaudio
      Croatia
    July 12, 2014

    Very polite staff with excellent knowledge of english language.Located in very center. Very clean and comfortable!

    For this price breakfast should be much better! Wi Fi is very difficult to use!

    9.6

  • Veronika
      Hungary
    July 7, 2014

    The view, the rooms, the service.

    The breakfast.

    10

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