Savoia & Jolanda  

Everything!! The staff were always on hand and very very helpful - right from initial booking via Booking.com, conversations on phone or e-mail for pre-arrival planning, then in person following arrival. The knowledgeable staff easily advised on local restaurants, and helped book our table. The buffet breakfast was superb, again with very helpful staff working extremely hard. Each day of our stay the room was fully cleaned. The bed linnen and towels were changed daily - and some very nice personal touches were left in arranging items we'd left on tables. I can't imagine how the staff could have done anything more to give us a truly romantic break to remember.

Reception stuff are super, very helpful and very nice and friendly, location is the best just in front of the Aliguna Station you don't have to carry your bags around as every body does in the city, short walking distance to St Marks Square. Although the room is not a brand new, but it is clean comfort and give the feeling you are staying in a historic palace. room size is spacious and has a 2 step balcony facing the lagoon.

Breakfast need to be improved.

Exceptional friendly staff!! Great location! Fantastic rooms!

This is by far one of the nicest hotel I ever stayed in. The staff, the location, the room everything was perfect!

Excellent comfort . a good place to stay for a city holiday .

fabulous hotel and staff at from desk extremely helpfull nothing was too much trouble. breakfast was really good. position of hotel excellent. would definately recommend it to everybody.

I liked the location, viewing the lagoon, and the nice attitude of the staff. And very close to Taxi and Bus station.

Rooms are very different than what we saw on the internet, very poor conditions, but I guess thats the norm here in venice. Also we could hear every single voice of all the neighbors, I couldn't sleep the 2 days from voices. And also closing the AC is not a good idea, as during our stay the weather was warm in Venice, and i couldn't sleep from the hot weather, and when we opened the window in the morning flies came in, and at night mosquitos!

Great Location and friendly staff

Expensive prices on their menu and the food was not the quality we thought we would receive for the money.

I can only say that it was an excellent hotel.

Small and friendly. In centre of Venice facing the lagoon although most rooms do not have this view but one of a brick wall in the side street Good breakfast and service rooms comfortable expensive but then Venice is

Location

Size of the room can be little big

Its location is superb and the staff very helpful and friendly. The room was adequate and clean.

Very expensive and the room was dark, with no view whatsoever.

Concierge is the best. The room was just renovated a week ago. Right in front of Vapoletto.

The room is very small, and no view even though booking.com showed the view of Venice. The noise from next room was too loud. No acoustic treatment. Breakfast is limited. No Terrace, by the way.