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Viale XXI Aprile 4, Nomentano, 00162 Rome – Show map
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629 verified reviews
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Hotel Santa Costanza's staff speaks: Italian
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and costs EUR 6 per hour.
Private parking is available on site (reservation is needed) and costs EUR 15 per day.
Room Service, Vending Machine (drinks), Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
One child under 2 years is charged EUR 20 per person per night in a crib.
One older child or adult is charged EUR 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 629 reviews
Value for money
Show reviews from:
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Score from 298 reviews Good
Central, elegant, close to the two main train stations. Very comfortable, clean, great service, amazing breakfast, the pastries come from Italian bakeries (pasticcerie) I would strongly recommend it to anyone who wants a real Roman experience instead of the usual tourist trap.
the only thing we didn't like was it turn out that
Really enjoyed the breakfast, the rooms were clean, and the staff was nice.
Location is alright, you would have to walk 5 min to the metro and take it 6 stops south to get into the touristy areas. Finding the hotel at first from the metro was really difficult, you would need a map or your phone to find where it is.
good location, nice staffs, convenient with restaurants, metro station and stores. 房间设施略旧，位置不错，周围有中餐馆和家乐福很方便，前台很友好，愿意再次入住。
not so convenient in always need to log in for the wifi. wifi不是很方便，每天都需要重链，随时掉线随时再登录。。。
Please, work on the breakfast and the language skills of the staff. You can not rate yourselves as 3 stars hotel with virtually no breakfast!
The hotel is good within a decent location. Breakfast is very good. Staff is very good. Elevator is too small. Rooms are quite spacious. Excepot WIFI facility I recommend this hotel very much
WIFI facility is not good.
The room was cleaned every day. Breakfast was ok.
There was no wi fi all the time regardless of all the usernames and passwords given to us..... The room was small and was not like the one shown from booking.com.
Hotel's look bathroom cleanliness Free wifi
Location, had to take the bus all the time Breakfast could have been better
1. Location 2. Cleanliness 3. Service 4. Accessibility
1. Breakfast menu needs to be changed atleast 2 days once. 2. Wi-Fi speed needs to be improved 3. Size of the lift needs to be increased
Cheap, and location is ok
I felt that everything was falling apart, not a well maintained place.
The hotel is nice Typical standard
Far away from the city center Definitely not for quick town visit Breakfast was overcrowed Pictures of the hotel are showing big comfy restaurant area but it's not Poor Wi-Fi
Good sleeping condition, well breakfast
location, poor wifi connection
good personal goog place location near Metro product shop existance near hotel cafees and some restorans
bad internet access
Close to metro and bus stops but far from center
Breakfast was poor, wifi didn't work properly.
Staff were extremely friendly and helpful. Room was clean and always smelt good. Breakfast was good. Location, although slightly removed from the centre of Rome was preferred by us due to the metro/buses being available, and everything was well priced since we were removed from the tourist areas. The hotel has roller shutters on the windows, which blocked out the early morning sun to allow sleeping in when required, as well as reducing the noise of the traffic.
WiFi needed a new password every 24 hours but this is understandable and not a big issue due to the 24 hour reception. I could hear some noises early in the morning form neighbouring rooms such as showers and toilets flushing, as well as footsteps but these weren't too loud. The hotel was also undergoing renovations while we were there which resulted in some noise in the morning.
WiFi was free but didn't work 90% of the time ... so not useful. Worst part: They lie on you! We had to change our travel plans and asked to leave on night earlier (of a 5 night stay). They told us that it's not possible. Well, it's their good right to do so (also a thing I consider poor customer service). But instead to be honest with us in saying that they won't do it they blamed bookings.com for it. They said booking.com is setting the cancellation rules and booking.com doesn't allow them to alter the reservation. We are talking about a non-prepaid, fully paid to the hotel at the end booking! On a second occasion they told us another lie. While we took our key with us the first day they forced us to leave it at the lobby saying it's needed that the maid can clean the room. SO how did she do the day before? In addition the guy at the night desk (who hadn't seen us so far) handed us the key without any further confirmation. So basically anybody could have asked for the key. As the hotel in general is not that great (Cleanliness is o.k.but could be better) and as the are dishonest I can't recommend this place!
Great location, near a bus stop and in-between two metro stops. Very helpful staff, Mr. Emanuele was excellent and a great help to us in packing our stuff and checking us out when our flights were cancelled. The hotel offers excellent facilities!
Good value for money for this location.
The room was too small to be a double, would not recommend it for several nights to stay. 6-7 min from metro - pretty hard to find with luggage.
breakfast, comfortable room
a very slow wi-fi on the evening, helpful but a bit arrogant stuff
Basic room but Cozy and clean. Very good location. Fair breakfast
Great price-quality report.Clean rooms,towels changed daily.Tasty breackfast: ham,cheese,incredible croissants.Good coffee,even thou from the machine.Reccommend it gladly.
A bit far from Rome centre but the bus station is in front of the hotel and the nearest metro station is at max 500 mt (St Agnese/Anibagliano). Recommend atac ticket you buy at the metro station valid for both bus and metro
Good location, very friendly staff, good breakfast.
Clean and well maintained Breakfast very good
Poor communication with staff . I reported that there was a clear sound of dripping/running water on the ceiling of my room . When the ?porter attended he stated he could hear nothing, a few minutes later as I suspected the water began running into my room from above and I again reported this . The ?duty manager came to the room . He stated that I could not have another room as they were full, however he said I would be moved to another room in the morning. When I explained that I was leaving in the morning he repeated that I would get a new room in the morning. Buckets were placed in the room to catch the water which by this time had been identified was due to overflowing bath water in the room above. I appreciate the problem was not the fault of the hotel but could have been managed in a more appropriate way.
Nice choice of breakfast buffet. Very friendly staff. Perfect value for money!
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