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Hotel SempioneVia Nazionale, 15, Santa Maria Novella, 50123 Florence (Show map) Good, Score from 473 reviews“Great location, a few minutes from the main atractions, restaurants nearby. Breakfast good for Italian standarts. The staff helpfull, good english.”
Edgar,
Ramat Gan
Hotel Sempione is 650 ft from Santa Maria Novella Train Station and a 10-minute walk from Florence Cathedral. It offers functional rooms with free Wi-Fi. Rooms are decorated in a classic style, with either wooden or terracotta floors. They include air conditioning, a TV with satellite channels, and a private bathroom with hairdryer. The reception is open 24 hours a day. Here, staff can provide tourist information, reserve restaurants and book museum and theater tickets. Set on the busy Via Nazionale, the Sempione Hotel is surrounded by stores, bars and public transportation services. Ponte Vecchio and the Uffizi Gallery are half a mile away. Hotel Rooms: 31
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Total Hotel Score:7.8
Based on 473 reviews Guest reviews are written by our customers after their stay at Hotel Sempione. |
Score breakdown
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Score filter |
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Anonymous
Serbia
5
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Really like the location of the hotel - everything is really close, and since I visited Siena and Pisa - close to railway and bus station is really the right choice. Breakfast is excellent: coffee, juice, milk, bread, biscuits, ham, cheese, fresh several types of biscuits, stewed fruit, cereals, fruits: apples, bananas, kiwi, pears. I was surprised by the choice and quantity of food. Room is impeccable cleanliness, hotel staff was friendly. The only thing I reproach is comfort - rooms are small, the bathroom is small, especially the shower. I do not recommend hotel to people who are very tall or fuller (obesity).
4 out of 4 people found this review helpful, did you?
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8.3 |
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Andreea
pitesti,
Romania
5
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Nothing,we had some problems with the room because the bathroom smelt awful and the manager did not want to talk with us because the room was fully paid and with the reason that we used the toillet she refused to change the room even if we were there for 5 minutes.I puked for 2 times it was awful.The room is number 20.Dont go there the manager is very mean and unfriendly!!!!!!!
3 out of 3 people found this review helpful, did you?
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3.3 |
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Anonymous
France
5
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The location at 200m from the central station and very close to the city center, how clean it was and the friendly and accomodating staff. The air-conditioning was a big plus, especially in the scortching heat og August. The breakfast -for italian hotels- wasn't bad either. It is located in a very busy street and it is very noisy. Not a good choice for relaxation or for families. Also that they didn't change the sheets in a 5 night stay, unless you told them to.
2 out of 2 people found this review helpful, did you?
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9.2 |
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Anonymous
United States of America
5
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In Florencethe location of the hotel close to the train station., and the employees whom work on the breakfast area were nice. in Florence the locatin was good but the air conditioner made horrible noise,that you couldn't sleep.the other room that we got the air conditioner didn't make a lot of noise but it has a bucket to keep the water for dripping on the floor but it got overflown a few times that the floor got wet and we have to emptied th bucket.
2 out of 2 people found this review helpful, did you?
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4.2 |
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Nik
cnterbury,
United Kingdom
5
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Toilets was clean, bed was nice too. Thank you for the stay. Thou wifi coverage was bad in the room.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Italy
5
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The staff of the hotel is very nice and helpful, whenever we are in need of suggestions or need to find an interesting spot. I have to say that I don't understand why they serve american coffe for breakfast. The tubes of the bathroom obviously needs cleaning, because we got up with a gross smell the next morning.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Sherrie
London,
United Kingdom
5
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All staff were very friendly. Water pressure was excellent. Warm rooms in winter. The tv remote had batteries that worked (I know, odd comment, but in 99% of other hotels I've stayed in, this isn't the case). Mostly quiet. Free WiFi. Free WiFi didn't work in the rooms, only in the reception area. Breakfast was included in price, although the coffee was terrible. Could hear next door shower as though it was in the same room. None of these are deal breakers for me, though.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Yonatan
Kfar Saba,
Israel
5
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The hotel is situated at the center of attractions - 2 minute walk from the Domu, same distance to the central train station. The staff are kind and eager to assist The rooms are clean and cosy. I really would recommend this place to my friends
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Australia
5
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very helpful staff, great location, terrific bed linen and bed, great value, a good feel.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Elise
PARIS,
France
5
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Room next to elevator and stairs - very very noisy.
1 out of 1 people found this review helpful, did you?
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2.5 |
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Betina
Falmouth,
United States of America
5
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The location was great and the staff very helpful. Was somewhat noisy from street traffic. Had to run the ac fan to drown it out. Once I figured that out I slept well. Hot water was erratic.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
India
5
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The Location was good and the reception stff hellpful. The breakfast was good but spread could be better.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Helen
San Gwann,
Malta
5
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What we enjoyed most about this Hotel was the proximity to the centre. We also found the receptionists very helpful and they catered to our every need. Although Hotel Sempione was close to the centre, which was very important for us, it was extremely noisy and therefore it was very difficult for us to sleep at night.We changed rooms, hoping to solve the problem but to no avail. The breakfast was poor; most of the time the food was not fresh and there was at least one instance when one type of bread roll was as hard as a rock! The bathroom in the first room we had was a bit too small.I Think that some of the rooms need upgrading.
1 out of 1 people found this review helpful, did you?
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8.3 |
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David
West Des Moines,
United States of America
5
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The staff was very helpful and engaging. The rooms were clean. There was a strange smell in our room. We could not determine if it was the remnants of cleaning supplies or if it came from inside or outside of the Hotel. It seemed to get better as the air conditioner circulated the air but it was a minor nuisance.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Varvara
Chalandri,
Greece
5
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Good location, free wifi internet access, very nixe breakfast, warm and clean. A weird smell at the reception.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Anonymous
United States of America
5
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Great location and hospitable front desk staff. While this hotel has a great location - the positives end there. the entire hotel is permeated by a foul stench, which I find amazing as our bed smelled so strongly of bleach that it was hard to sleep or breathe. The breakfast was some sort of joke, even as far as italian breakfasts go. There was cold, stale bread and pots of coffee, warm yogurt, and no offer of espresso in sight. The floors in the room areas while lovely made it echo like crazy, and you feel as though you are sharing one big room with everyone else on your floor.
2 out of 3 people found this review helpful, did you?
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5.8 |
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Heini
Helsinki,
Finland
5
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The room was nice and warm (after we figured out how the heating worked). Location was good, close to the train station and the city center. Good pressure in the shower. The floor in the room was pretty cold, even after we turned the heating on.
Did you find this review helpful?
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7.9 |
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Ekaterina
Saint Petersburg ,
Russia
5
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Only positive impressions
Did you find this review helpful?
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9.6 |
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Anonymous
Canada
5
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The staff were very friendly and very helpful. The central location placed us within walking distance of 5 to 20 minutes of all main attractions. Fabulous free breakfasts with a wonderful variety of food! The bed was very hard. The wifi did not work in our room as advertised on the website.
Did you find this review helpful?
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8.3 |
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Moursy
Alexandria,
Egypt
5
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Very well located, clean, comfortable, helpful staff
Did you find this review helpful?
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7.9 |
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Anonymous
United States of America
5
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Lobby and elevator are small.
Did you find this review helpful?
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5 |
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Andrew
Newcastle,
United States of America
5
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Great view of the Duomo from our room (4th floor) Excellent location, very close to the train station, all of the tourist attractions are just a short walk away. Very friendly staff. Included breakfast was a nice addition -- coffee, breads, cheese, cold cuts, etc. Clean room, bathroom and clean towels. Grocery nearby, plenty of restaurants. Free wifi (ask for a card with a 24h password). Thin walls, so you might hear other guests. Weak water pressure, and the temperature of the water was very variable (hot 1 second, cold the next -- possibly inadequate hot water for the building) Towel warming was not functional in our room.
Did you find this review helpful?
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10 |
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Christine
Brandon,
United States of America
5
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i liked the hotel. the room was comfortable but either too hot or too cold. the temperature was very hard to regulate. Also, the towel heater worked for only 2 of the days we stayed. I would definately recommend it to other people. as i said in the above, the temperature of the room was hard to regulate comfortably.
Did you find this review helpful?
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7.1 |
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Oleg
Saint Petersburg,
Russia
5
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Near the Central train station and city center. Big room for 3 people. Not renovated room, poor breakfast, noise from the building area near the hotel.
Did you find this review helpful?
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6.7 |
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Tengku
Kajang,
Malaysia
5
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I like the strategic place. It is very near to the Firenze station and leather shops. Everything is walking distance and friendly staff I would recommend it to my friend.
Did you find this review helpful?
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9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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