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Hotel Serena
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When would you like to stay at the Hotel Serena?
Top
Based on
895
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Azharizal
Mature couple
Selangor,
Malaysia
November 23, 2009
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Location is excellent, next to metro station and shopping area corso buenos aires. Only few stops to Duomo if you go by metro. The staffs are polite and can speak English very well. The room is clean and comfort. |
7.5 |
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Yvonne
Solo traveller
Utrecht,
Netherlands
November 20, 2009
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the location is close to center, the staff are nice and quit helpful |
7.5 |
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Georgia
Young couple
London,
United Kingdom
November 18, 2009
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Staff were really friendly and helpful, room was clean, comfortable Breakfast was average |
8.5 |
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Luc
Group
Leuven,
Belgium
November 17, 2009
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The location of the hotel is very good: close to the central station and the Metro system. The rooms are large enough and very clean. |
7 |
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Patricia
With friends
Hamme,
Belgium
November 10, 2009
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Hotelstaff very kind and welcoming; shower with pleasantly hot water; breakfast ok; 10min. walk from central station; close to main shoppingstreet. Good value for money. |
7 |
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Anonymous
Young couple
Netherlands
November 4, 2009
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staff was excellent. bathroom clean. |
8 |
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Pedro
Group
Sta.Maria Avioso,
Portugal
November 4, 2009
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The manager and owner, Mr.Leopoldo is an excellent host! |
9 |
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Anna
With friends
Nyköping,
Sweden
November 3, 2009
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Very good location, just 15 minutes walk from Duoma. Friendly staff and ok breakfast. Inefficiently soundproof, they rebuilt something which was disturbing early in the mornings. |
8 |
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Barbara
Family with older children
Bingham,
United Kingdom
October 31, 2009
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The staff were very welcoming and friendly. Very very noisey! It was being renovated, so had scaffolding all the way around. Builders outside windows (1st floor) from 7am, had to keep curtains and windows closed. Breakfast was very basic, they are slow to replenish baskets. Had 1 bread roll and 1 pastry and a coffee, didn't bother on 2nd morning. Walls very thin, tiled floors mean you can hear everyone in rooms above and each side. Had a drain in corner of our room (8) through which water from every room above ran day & night when they showered or flushed or ran water into sink. Street sweepers 1am & 6am. Idiot in room above stomping around & moving furniture. Only stayed 2 days, cannot imagine staying for longer, used as a base, did expect to be able to sleep at night and beyond 7am |
7.5 |
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Anonymous
Young couple
United Kingdom
October 29, 2009
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The location is good! For the "breakfast" there are rules in piece of paper on the wall. Ridiculous! And to make worst there is one lady that stays near the breakfast table watching what are you getting, if you get more than what you are allowed they charge you. Ridiculous!! |
5.5 |
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Renata
With friends
Wilsele,
Belgium
October 28, 2009
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The staff is very nice and helpful.Everbody speaks English and would help with any question.The room had enough space for three persons and was very clean.We were nicely surprise with the breakfast( quite good for the italian standards )The location is perfect.Using the nearby metro you are in 5 min in the centrum, the walk would take 20 min.Perfect for a short city trip. The shower system is not optimal.If one takes a shower nobody else can enter the bathroom.The bathroom is completely wet including the toilet , the floor etc. |
9 |
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Modestas
Group
Kaunas,
Lithuania
October 27, 2009
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great location - close to red line metro stop Lima, Central rail station. |
7.5 |
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Emilia
Mature couple
BELO HORIZONTE,
Brazil
October 24, 2009
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Location. Acomodation is not very comfortable. The girl at the reception is not very kind. |
5.5 |
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Anonymous
Mature couple
Australia
October 24, 2009
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Very friendly and helpful staff. A bit noisy at night - not far from a busy street. |
7 |
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Alex
Young couple
Gelsrop,
Netherlands
October 21, 2009
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Hotel is really value for money. Currently restructuring. Not far froom metro, walking distance (15 min) to Duomo. Clean bed, clean toilet. Very good service for such low rate. |
8.5 |
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Jarmo
Mature couple
Renko,
Finland
October 20, 2009
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Good value for the money. Friendly staff. Located close to railway station and shopping streets. |
8 |
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Anonymous
Solo traveller
Spain
October 19, 2009
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Clean bathroom. Small room (18). Child-size bed: 180 cm? Toe nails on bedroom floor. Was forced to sign blank form upon arrival; aggressive young male receptionist. No early breakfast (for 7 am departure). Not even coffee (at actual 7:20 am departure). Hourly Internet costs are based on use of a cable, so impossible to spread out actual use. |
3 |
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Anonymous
Group
China
October 16, 2009
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very good would be better if the breakfast could have more variety |
7 |
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Richard
Young couple
basel,
Switzerland
October 14, 2009
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Good location, very good value for money, nice rooms not the most stylish hotel ive been to... |
9 |
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Charlotte
Group
Changhua,
Taiwan
October 13, 2009
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It's easy to find and near metro. There are too many mosquitoes, they disturbed our sleep. |
5.5 |
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Jessica
With friends
Shanghai,
United States of America
October 13, 2009
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Room is small but clean. Location is very much convenient for city trip with metro station in 100meter. The hotel is kind of ok for the cheap rate we paid. The restaurant in front of the hotel is great. But never go to another restaurant which is recommended by the hotel. Food is poor and cost a lot. Bed is too small and soft. |
6 |
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Theodoros
Young couple
Argyroupoli,
Greece
October 11, 2009
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Because if its location The elevator did not work and we have to use the stairs for four floors |
6.3 |
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Marcello
Solo traveller
Etterbeek,
Belgium
October 11, 2009
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location, breakfast room was too basic for the fare, there were works going on and I had not been told! Before 7am I was woken up by noises from workers !!! |
3 |
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Margaret
Family with older children
Lake Gardens,
Australia
October 11, 2009
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The Balcony and position in Lido |
7 |
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Sandra
Mature couple
garden city,
United States of America
October 11, 2009
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Location, Cleanliness Noise! Construction plus walls very thin. Heard flushing from above floors through our room (#8). |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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