Sheraton Roma Hotel & Conference Center

Ganz schlechter Service

Das Frühstücksbuffet war ausgezeichnet; die Fitnesseinrichtungen ebenfalls; sehr gut die Außenanlagen um den Swimmingpool und die Qualität des Pools. Sehr gut die Club-Lounge, aber zu früh geschlossen.

Zum ersten Mal seit wir dieses Hotel besuchen wird für den Bus-Shuttle ins Zentrum eine Gebühr verlangt; das sollte vorher bekannt sein. Wenn mit einem solchen Service geworben wird, dann ist dieser üblicherweise gratis - zumal die Lage des Hotels dies fast schon erfordert. Außerdem kann man sich nicht auf den Shuttlebus verlassen. Es ist mehrmals vorgekommen, dass Hotelgäste nicht mitgenommen und in der Stadt stehen gelassen wurden. Die Club-Lounge sollte etwas länger geöffnet sein, also mindestens bis zum letzten Shuttlebus.

Sehr sauber, Pool, Shuttle-Bus, gutes Personal

zu weit vom Zentrum, zu wenig Pool-Liegen, Shuttle--Bus am Wochenende abends/nachts überfüllt;

Das Hotel ist ein reines Businesshotel ohne jeglichen Flair, direkt an einer Hauptstraße gelegen. Der Pool ist sehr groß aber renovierungsbedürftig wie so manch anderes. Es handelt sich um einen riesigen unpersönlichen Bau - Conference Center ist der richtige Ausdruck. Der angebliche Shuttlebus fuhr an zwei von unseren vier Urlaubstagen nicht, da Veranstaltungen in der Innenstadt stattfanden.

bus der uns in die stadt gebracht hat

frühstück,sauberkeit im zimmer,mir wurden 3mineral verechnet die ich nicht hatte,keine entschuldigung ,keine seife am zimmer ,man mußte alles anfordern.ich habe schon sehr oft im sheraton hotel geschlafen,aber so etwas ist uns noch nie passiert.vielleich weil wir eine billiges zimmer hatten.

A well-run and well-maintained hotel. Perfect for conventions - especially if at the hotel. The buffet lunches were excellent and the buffet dinners were superb -- the best fish and meat I had in Italy during that week. The staff are all consummate professionals, serious and conscious; this is not just a job for them. They all spoke English and were helpful.

Not for tourists. The hotel is way out of the way for anything except the convention center (Congressi). There are no sidewalks to anywhere, so walking to anything (such as the metro) is a bit tricky. It costs 5-6 euros by taxi to go or return from the convention center. There are no local restaurants worth trying -- but the hotel restaurant is really excellent.

The hotel was clean and convenient.

Food was expensive.

I liked the spacious and clean rooms.

There are no restaurants or markets near the hotel. The hotel shuttle service to and from the airport was easy to find and convenient to use however, shuttle service returning from city center was unreliable. The hotel is walking distance from the metro but there is no sidewalk or foot path. You have to walk on busy city streets.

Good quality conference style hotel good breakfast choice and nice bars with entertainment

The hotel is not central and to visit central rome a taxi (bus 20mins) is needed some areas pool etc a little tired, great poolside restaurant in the evening with entertainment but with pizza style menu

Comfortable: attentive staff: good shuttle service to city centre and airport.Outdoor pool well used (August!) and useful pool bar for lunch/snacks/drinks. Free internet usage (1 hour). It was very easy to email the hotel direct prior to stay, with prompt,helpful responses.

Tea/coffee facilities in the room would be appreciated. In house food expensive, as you would expect, but not much more than in the city tourist areas.

Very nice hotel for the money. Buffet breakfast was good. Room was very comfortable. Good value for the money in Rome. Location is away from the center of the city, but they do provide a bus to the city center for 3 Euro. The pool is nice and heated.

Restaurant staff can be rude at times. Pool closes way to early (7:30pm) especially when you had a long day sightseeing. Housekeeping sometimes does not provide enough toiletries/towels/washcloths for the amount of people in the room. The late busses returning to the hotel from the city center are very very chaotic and stressful since everyone wants to return on the later busses and there usually is not enough room for everyone. Be prepared!

They charged may credit card twice. Metro station is 10 min walk from hotel - walk on very busy and chaotic streets without upkept sidewalks...

The hotel was very nice, however the Hotel charged my credit card 3 times for a total of 800 Euros... after I had clearly been told that no charges or blocks would be made to my card and I could simply pay for all transactions on the spot. The man behind me at the checkout counter had a similar problem, only he was charged 1000 Euros. Now both of us are out of that money until it is reinstated to our accounts which can take at least 48 hours. What was I suppose to do in Rome with a deficet of 800 Euros? I will never stay at a Sheraton again.

The hotel will block and charge your account without your permission. Then if you try to get reimbursed the will charge you again an even higher amount. I will never stay at a Sheraton again. Hotel is not worth the money. One more thing, they tell you the Metro stop is about a 5 min walk away. Yea it is but you clearly indanger yourself walking on very busy and chaotic streets without upkept sidewalks. Take a cab, but even then beware, ours hit a man on a moped.