Siena Hospitality  

The BB was the worse. The staff was not there when we arrived . When they got there they told us to go to another building that was a 20 minute walk away. At the next building the staff was fighting about what room to give us. The room had no heat, no hot water, no internet, and the shower was broken. That is only to name a few. .Don't go!!!

Location and excellent value for money.

Siena b&b Mercato, was everything they announce to offer, with a plus, the staff. The restaurant La Finestra is not only linked, but responsible to the b&b in closed hours. And you get to have dinner there, excellent meal, good prices and nice waiters, "leda in special". And it is not a touristic area restaurant (better services, English, French menu and spoken). We had a good experience because we looked for information, We looked for contact, got the email and they answered clearly. Accomodation was very nice, renewed,clean, confortable, with Wi-Fi available and free, in the core of the historical city. City is closed for traffic so be aware if having a car, you will park away from center, but most historical cities have old down town like this. Get well informed and you will have nice time. Cost benefit, 100%.

It is a down side, but not terrible. Just get extra information as soon as you make the reservation. Send an email asking info. We were aware of closed traffic for old town area, as we had a car and 4 nights, 3 days., We had to take a bus, walk some 500mts in total, and get the car when going to visit Toscana region. But transport is efficient. Free parking is 2,5km and payed parking, 800 to 900mts. So be aware of lugguage. In b&b Mercato you get to downton Piazza Mercato, unload and go back and park the car. So, travel light.

Very helpfull people, clean rooms and in good location

The fact that the address given was of an agency and that that they only keep certain hours.

Near city center and bus station

Hotel position is not the one showing on Booking.com confirmation mail. Although the clerk lady said they have mailed exact position to us yet we've never receeived the e-mail and thus made us walk another 20 minutes to the specific hotel. Wi-Fi light was working yet we've never linked on internet successfully. Breakfast was included in hotel fee yet the ristorante was closed on Sunday morning. We waited for it open until we left for fs station and the ristorante kept closing. How do we calculate the real "best price" without breakfast?

In the centre of Siena

Room ok (small by Oz standards). Noisey being on the main piazza in Siena but very central. Walk anywhere within 10 minutes. Restaurants in abundance. Selection required.

Room was ok and it was cleaned everyday.

Friendly, welcoming staff and the cleanliness of the property.

Comfort -- the mattress could be upgraded to something newer/more supportive for a better night's sleep.

We had a really lovely twin room with shower. We could have used the kitchen had we wanted to, but used it only to chill our wine.The room had doors opening onto a delightful terrace overlooking the Church of San Domenico. We felt lucky to have stayed in such a lovely part of the city. We would recommend this B&B highly

Very good location. Front desk folks very nice and helpful. Rooms clean, good value will stay again.

Staff was helpful, position was great and the room was newly done up and very nice. We had a wonderful time and would come back. Only one issue and that is that we were not aware of the city parking restrictions - this might be useful to put with the hotel information.

Apartment in Siena was exceptional for the location, with its balcony looking out over the Campo.

e-mail of instructions on how to find reception arrived after we had left UK! apartment was not properly cleaned - floor was dirty, there was rubbish from earlier occupants under the bed, and something far worse under one of the sofas (found when I moved it). In the humid conditions of last week, a bigger fan would have been desirable as no air-con. Worst was the bed : for the money charged, a low, noisy sofa-bed was really unacceptable.