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Piazza Indipendenza 13bis, Central Station, 00185 Rome, Italy – Show map
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622 verified reviews
The staff speaks English
Smart Hotel's staff speaks: Russian, Romanian, Italian, French, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Babysitting/Child Services, Laundry, Daily Housekeeping, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Air Conditioning
Russian, Romanian, Italian, French, Spanish, English
conad (0.1 miles)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 624 reviews
Value for money
Show reviews from:
Augusta Lucilla Palace features elegant and air-conditioned rooms with flat-screen satellite TVs and free Wi-Fi throughout.
Score from 2361 reviews Very good
Located just 110 yards from Termini Train Station UNA Hotel Roma offers contemporary design and bright interiors, plus a private parking garage and air-conditioned rooms with hardwood floors.
Score from 1465 reviews Excellent
Just outside Rome's Villa Doria Pamphili, the NH Roma Villa Carpegna has free Wi-Fi, free parking, a gym, and an outdoor swimming pool. The hotel is in a quiet area, just over 1 mile from the Vatican....
Score from 359 reviews Good
In a 19th-century building, the Quirinale is a 10-minute walk from the Colosseum. This historic hotel is connected to Rome Opera House through a passageway in its leafy courtyard.
Score from 4226 reviews Very good
April 24, 2015
Waited until our last day to put the air conditioner on so the room was somewhat warm without the window open. Once window is open there is moderate road noise, but we were able to get by quite well regardless. Overall the hotel is great!
Great location. Only a few minutes from main train station. Easy to walk to Trevi Fountain and most of the main sights. Easy access to public transportation directly in front of main train station. Good restaurants in the area. Serve a great buffet breakfast along with great cappuccino's.
April 20, 2015
Room size is a bit small compared to the price No kettle in the room Need to go down below
Located not far from the railway station The extensive breakfast Beds, clean bathrooms Very good wifi Friendly staff 24 hour counter staff
April 16, 2015
Touch pad elevator hardly worked, room was very small, not a very good location for tourist attractions yet hardly any good places to eat/drink, breakfast was off-putting, didn't think the hotel guests were very friendly/polite
Bed was super comfy, staff was very nice, hotel was very close to Roma Termini, hotel looked cool
April 8, 2015
Stayed 2 nights. Standard room is of average size, with modern facilities, sofa, luggage rack, TV, safe, minibar and a workstation. Well lit room, toilet with bidet and shower are separated. Enjoyed the breakfast; from 7 am to 10:30 am, served assorted pastries, cereals, cheese, juices, scrambled eggs, bacons, fresh mixed fruits, yoghurts, desserts, jams and hams. We've taken the special offer Euro 55.00 one way airport transfer to Fiumicino airport and wasn't expecting that Mercedes-Benz saloon car was arranged. Staff are friendly and courteous. Highly recommended.
March 31, 2015
Nothing was a problem for any of the staff. Very clean and comfortable.
March 22, 2015
Room does not even have a boiling kettle. Layout of room was odd.
Wifi was good. Room was comfortable.
March 15, 2015
Very good location and good staff I wanna to back there
March 8, 2015
Stayed here for a weekend as a couple in our 20s in mid February. Perfect location and on arrival we were upgraded for free to a junior suite. Excellent hotel, would thoroughly recommend!
February 13, 2015
Excelent facilities, friendly and very helpfull staff, good location close to Termini station.Would stay there again and definetly recommend.
February 12, 2015
Scrambled eggs and bacon were not hot,even though we had breakfast at 7am
Really friendly staff,the room was superb,clean comfy and warm,wifi excellent.
February 7, 2015
Rooms compact and bed not too comfortable
This hotel is excellently placed so close to the Termini station. Staff so helpful and friendly.
February 7, 2015
nothing to declare at the hotel; problems are "structural" about the surrounding of the main railways station of the Italy Capitol, Rome Stazione Termini, paradise and hell, bad platform on the road, often dirty, high car trafic, and so. Hotel is a good island there of peace and services.
position, cleanliness, restaurant, breakfast(=very good for the category, "italian" &"international", both...), bedroom: minimalist design and furniture, not large but complete, very smart TV and web services, good and really useful for us travellers adding service of free luggages depot. High quality/price
February 4, 2015
good location very nice nd help full staff good breakfast many restorant nd coffe shoparound near central station ..termnal nd metru station
February 3, 2015
May I suggest tea making facilities in the room?
This is a bright new hotel, perfectly located just a step from Termini. My room was nicely designed, sparkling clean and it was a real pleasure to stay. The tariff was very economical - 70 euro. The breakfast was excellent and the staff were endlessly obliging. This is the best place I have found in a very long time and certainly I will stay there every time I'm in Rome.
January 31, 2015
First night we stayed in room 501, this room was at the end of the corridor. The doors are not soundproof, we could hear the coming and goings of all other people on level 5 - with the TV on. Also we could hear the people next door through the wall, they were talking at a normal level. Additionally the people above could be heard walking around. This kept my wife awake who is a heavy sleeper. I had to wear the ear plugs I had packed for the airplane. I asked to change rooms the following night, I was given the option of moving to various other rooms. I chose to move to the junior suite on the 7th floor, this room was two levels. The top level is the bed room which being the top level had no rooms above it. I assumed this may allow us to get some sleep. I was wrong, the heating units for the hotel are immediately next door to this room and made a loud bang each time they turned on, this was every 10 minutes. It would have been near impossible to sleep though unless in a coma. I once again asked to change rooms, requesting one that may actually be soundproof enough to get a night sleep without having to use earplugs. I was moved to a single floor junior suite on the same floor. The noise of the heating units was still audible, but quieter. But we then had noise once again from the above room and rooms either side. I have to wonder how this hotel can label itself as "sound proof" it's most certainly not. After a long day walking around Rome it would have been nice to relax in our room and get a good night sleep, this wasn't possible for any of the 3 nights we were there. Additionally the third room we stayed in smelt of stale urine.
The staff were very accomodating and friendly. The breakfast was enjoyable. We were greeted each morning with a smile. The wifi in the room was fair speed, fast enough to browse the internet and place a FaceTime call without issue. The smart TVs were a good idea but need to be thought out a little better. It lacked a on demand movie channel, and playing back video through the YouTube app was very low quality.
January 22, 2015
Free upgrade to Jacquizzi Breakfast 1 min from Termini
January 22, 2015
Good breakfast Excellent shower Amazing bath in suite
January 11, 2015
position - very close to Termini station, so buses, subway, trains and taxis available in front Courtesy and professionalism of the staff rooms are clean and comfortable bathroom is perfect good breakfast pleasant atmosphere
January 7, 2015
New hotel, very modern, clean and comfortable. Close to the train station
January 5, 2015
location, staff specially front desk, perfect
December 29, 2014
City tax in Rome in 6 € per person per night :( But that is not up to hotel which is great.
Realy smart! Excelent breakfast..
December 23, 2014
Not really silent, but also not too noisy. In the room I was given, there were little things that should be fixed (telephone of the shower, toilet seat)
Centrally located, near the train station and the very city center. Staff was nice and helpful. WiFi worked well. Nice room.
December 21, 2014
- Very good breakfast - Very close to the train station - Newly structured with very good stuff - extremely comfortable
December 20, 2014
New hotel in a good location. Wi-fi is super fast.
December 18, 2014
I like this hotel because it is located in the center of Rome, the bus station is very near, taxi stop is just in front of the hotel, all what I need were at the street near the hotel, I walked to the Colosseum about 15 minutes far from the hotel, other touring sites were not far. The hotel is clean, the cost is reasonable, the room was good with comfortable bed, the food was good, services were excellent and all the workers were always smiling and trying their best to introduce the best service to customers. for all the above, honestly, if I visit Rome next time, I will mainly think to be in Smart Hotel.
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